David McDavid Honda Of Irving

Friendly and responded promptly. However, I called and emailed before driving an hour to see a specific car. It was confirmed via email and phone that the car was on the lot and available. When I arrived the car could not be located and eventually I was told it had been designated for auction. I purchased elsewhere since then. Poor overall experience.

Was beginning the negotiations with the car. On the way back to test drive they sold the car to another person. No notification or chance for me to complete the purchase.

Dealer contacted me back quickly about this car, but we choose not to purchase it.

When i called them to enquire about the car they told me to schedule an appointment, i was unable to go to the dealers right away i was busy. They told me the car was still available and i needed to come today, it was the end of the month, they wanted to sell cars so they would give me a good deal. I was able to make an appointment a few days later they told me the car was still available. When i got there i was met by another sales man and he told me the car was picked up the night before that they would give me another deal but needed my information first. None of the other vehicles were worth looking at, high mileage and over priced.

The salesman was nice, had the car waiting and ready for a test drive upon my arrival. The only thing I didn't care for which and me and took over an hour was when I was sent over to financing. I had my own financing, all the needed to do was send the paperwork over to my bank & get paid, but they kept trying to get me to give with them and asking for unnecessary things, like proof, which if they just sent over what the bank wanted they would have gotten a check period. Other then that hold up, everything else went fine.

Dealership contacted me, so I made an appointment for 2 hours later, drove 25 miles, and asked for appropriate salesperson. She was off the premesis showing the car we came to see. We waited around with another salesperson who showed us vehicles that did not compare with the one we requested to see. After 2 hours and still no info on the Honda, nor contact from "Dash", we left.

Great help

They responded quickly and often. We did not do A deal but they stayed in touch.

Responsive and detailed. No purchase was made but the dealership was quick to answer all concerns and questions

Once I test drove the car, I ask the salesman was the internet pricing I saw on Car Gurus the pricing their asking for or were they willing to come down due to the high mileage that was on the car and that the internet site (Car Gurus) rated the pricing high compared to other models for this type of car. Only after I inquired about pricing I was then informed about needed repairs for this vehicle. The salesman provide me a print out of what all needed to be fixed on this vehicle and only then I was told that the price of the car included the repairs where as I was not told of any repairs before. I contacted my mechanic and informed him that I was thinking about purchasing this vehicle and that it was used. My mechanic told me a couple of things to look for on this vehicle since this car was used. If the car did not displayed or run to the few test I was instructed to do, then I was advised not to purchase this vehicle. After I conducted the testing, I decided not to buy this car.

Terrible! Sales person let me test drive a car that had steering issues. Not a safe decision to allow for a test drive.

Visited the dealership, they are very helpful and willing to provide good advise with honesty, not just looking to sell any car to get some profit.

Totally dissatisfied with this dealership. I called on a Saturday morning to verify the car was there. Drove over an hour to see the vehicle only to find out the car was at the lexus dealership for recall. Then they tried coaxing me into looking at another vehicle. I was contacted a week later saying the car was back. Drove all the way back out to the dealership a couple of weeks later after seeing the car was still available and was told the EXACT same thing when I arrived. "Car isn't here, we have other vehicles to look at". Why call me back to their location when there is obviously NO car. If you have time to blow then shop here. I wouldn't trust them after this. A shame too... cash in my pocket for a car.

AJ and Marian were awesome! AJ contacted me within minutes to let me know the car I wanted was still available. He then set me up for a test drive and I fell in love with the vehicle and purchases upon the test drive. Marian made sure the process was smooth. Thank you for helping me find my new car!

Contacted within a couple of hours of correspondence.

The dealer was outstanding and helpful...But I was upset that I couldn't buy the car untill I got there. I was more upset that I couldn't buy the car at all because of a factory recall, but not the dealer or dealerships fault.

I had a terrible experience at this dealership. The salesman played games and would not negotiate directly with me, perhaps because I was a woman. He would not return my car keys after evaluating it for a trade in and I had to go into the manager's office and get them myself. They pretended they didn't know where my keys were and I could see them sitting on top of a desk. It was a complete waste of 3 hours of my time. I could go on and on.

I bought the car from them and very happy with result.

Bought my car here. Love my car. They responded quickly.

I was contacted in a timely fashion and all my questions were answered. I was also contacted later to see if I had received the information I needed.

Dash is the best

The dealership contacted me right away and was very helpful but not ready to buy now, Thanks

They never respond to my online purchase I called them the next day they told me that they will call back and I never heard from them again.

Well communication. A little bit like "whats your delay in buying a car" (nosey). But all in all nice and communication is good.

Belal was extremely hopefully. He was very patient and understanding. He made our Honda experience absolutely great. Ask for him next time you need something from Honda, he is friendly, knows a lot, and he works with you very well. Overall the McDavid Honda Irving team were curtious and optimistic.

Reached out quickly but slow to follow. Car had actually been sent to auction 2 days prior. Need to clean up their process.

Responded late car was sold

Wasted my time transmission was going out ..Agent was called before I came never mentioned it until I got there.

The dealer's response to my inquiry was quick. They were eager to work with me to find the right vehicle for me. Ultimately, I did not buy a vehicle from this dealer because I found exactly what I was looking for elsewhere. However, I would certainly consider this dealer again if I am ever in the market for another vehicle.

anxious to sell but I have been waiting three days on pictures, still no pictures.

Very responsive

Friendly, efficient, responsive, no pressure service

Emailed as well as called me within the same 10minutes after i message them amazing keep up the great service guys

Unethical & unprofessional. Preowned vehicle I scheduled to test drive was not at the lot. Sales rep presented contradictory information. Horrible experience. Avoid David McDavid Honda in Irving, Texas.

Was glad they called me right away,talked to Jessie told him that I would be in on Thursday when I arrived he wasn't there so that was disappointed. But a different sales rep took over an took care of me an I was in an out no hassle.

Very nice, professional, would come back again.

Awesome experience thru & thru.

The dealer did contact me by e-mail and phone. Unfortunately, I have not been able to get back to them. Therefore, don't know beyond that at this time.

Contacted me quickly but rejected my offer with no counter offer. Called back the next day and offered to beat a current offer I had received that was the exact amount they told me they could not accept the day before. Chose a different dealer.

Mary was Great she got me a great deal on my 2012 Chevy Cruze and I couldn't be happier, they are all about getting you approved for the car you want will defiantly be coming back!

Very nice service.

Great salesman Godfrey best experience ever.

Fast response, followup.