Honda Cars of Rockwall

Replied in a timely manner.

they called me and they found me the car I wanted

We drove 3 hours after setting an appointment to see an SUV at the dealership. We arrived at the dealership and waited 15 minutes after checking in with no response. So we left. i have left 3 messages with the general manager to visit with him regarding my concerns and there has been no response. I sincerely recommend you mot do business with this company.

Very disappointed in the misleading prices published online. They add an additional $4000 to the listed price for extra fees on top of tax and licensing. Will not do business here for that fact.

Caution-BAIT PRICING!! Zero stars for dishonesty. Tanner contacted me saying that this particular Accord Coupe model, which I was interested, is in their showroom forever and they were trying to get rid of it. Tanner called me up and said that they will offer it for a great price since the car was a used as a showroom model and has a bunch of stuff (stickers, Moonroof Visors, and plenty of other things which make it potentially non-attractive to buyers). I asked for photographs and they were hesitant to provide me that. The price listed is around $25k. He wanted me to drive 180 miles from my place and be in their office and lock the deal. They were desperate to get me to their dealership before giving me a final quote or photographs of the car. Finally, after days of exchanging emails, he said the vehicle will be priced over $30K. I felt cheated as they tricked me with a bait pricing of $25k to get me interested in their dealership. I wasted my time. Stay away from dishonest dealers like these: 1. Bait pricing 2. They posted incorrect details. 3. The photographs of this particular car ( Honda Accord Coupe) don't represent the actual car.

I just want to see thank you for all! From the beggining to the end they was very honest, kindness and responsible. We make a good deal with them. If you want to make a serious deal don't doubt to go to Honda cars of Rockewell. Mr. Lee the manager was very profesional and his staff Mr. Herrera and Mr. Miller

Their ad was misleading. On the way to dealership with check in hand the dealership called me and said the manager couldn't sell the truck for quoted online price and raise it by 4k. Won't do business ever again with this company.

incredible

They quoted me a price via email but when I went to their dealership in Rockwall they changed the price of the vehicle. I walked out. Not doing business with a dealership is is dishonest.

Responded with a higher price than posted

Fast response

Vey rude lady, told me if I wanted the car at the MSRP price somewhere else I should buy two of them.

Called ahead for an appointment to see the van. Arrived and salesman was not available and the van was supposedly sold an hour ago. Really don't think they even had the van that was advertised. Told that they had lots of other vans but it took them 30 minutes before we were even shown the first one and it wasn't even the model requested. The whole experience was shady! We actually just walked out with a knot in our stomach after 45min. of being jerked around. I would not return to them and would issue the following warning "Buyer Beware"

The representative didn't seem to value my business and the communication on the car I was interested in was dismissive, so I purchased from another dealership.

They called back promptly but couldn't work a deal.

Fantastic! The whole process was smooth, easy and painless. I highly recommend this dealership!