Colonial Subaru

89 Newtown Rd
Danbury, CT 06810
Map & Directions

Sales: (203) 587-8310 Service: (203) 744-8383

Today 9:00 AM - 6:00 PM (Open Now)
Show business hours

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Dealer Details

Colonial Subaru

9 reviews
Today 9:00 AM - 6:00 PM (Open Now)
89 Newtown Rd
Danbury, CT 06810

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jul 11, 2019
Nice dealership, very clean and friendly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for your opinion, Alan, it's very much appreciated
Apr 28, 2019
they emailed us right away. We found something else so I did not go look at it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
We're glad you had a good shopping experience, Joyce, even if you found something elsewhere
Feb 18, 2019
Very helpful car salesman. We didn’t end up buying the car but it was very clean, had new brakes tires etc. So they do a good job with their used vehicles. We’d definitely go there again if we could find the right car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thank you for taking the time to post a great review, GuruBX2NX!
Feb 3, 2019
They responded promptly and unfortunately it was sold. They offered other used vehicles however the Pacifica is what I want
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thank you for the great review, Colleen.  I'm sorry we didn't have the Pacifica available.
Nov 26, 2018
The first contact was immediate, and the subsequents ones not so quick. I lost patience and kept looking.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the stars, Francesca, we'll do better on follow ups in the future!
Oct 15, 2018
April reach out to me. I decided not to purchase at this time.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Hey, Keyla, thanks for the kind rating!
Aug 2, 2018
Very pleasant, friendly and patient! My husband said when he needs a new car he is going to Colonial Subaru, it was his first non stressful car buying experience.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thank for the encouraging words, Margaret.  We do try to keep it low-key!
Jul 6, 2018
Everything went really well until I reach the financing part. I wanted to buy cash but they wouldn't let me to. I had to take a car loan from their partner (even-though my bank had better rates) to get the car I wanted that day. After agreeing to finance the car, they made me wait for ever to meet with the finance person even after I told them I had a train to catch to go back home. The finance person was really pushy to sell me the Subaru warranty which I didn't want either. They rushed me into the warranty conversation and ended up taking it just to get out of there with my car! I spent a whole day at the dealership (10am to 5pm) because I had to wait forever to finalize all paperwork. This was a very bad experience and would not recommend this dealership.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
I'm sorry to see you had a less than stellar shopping experience, Marion.  As you can see from our other reviews this isn't how we normally do business.  Your criticism is appreciated and noted.
Apr 1, 2018
Terrific service, friendly and comfortable atmosphere.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for taking the time to post!
Jan 10, 2018
Fast response
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the stars, we do try to be fast and courteous!
5
Nov 29, 2017
I dealt with a girl named April. She was excellent. Friendly, helpful, knowledgeable, and fair. Although I ended up not buying a vehicle there as the one I was interested in did not fit my personal needs, I would go again if they had the right car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the great review!
Aug 11, 2017
The dealer Ron was great.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks, we think Ron Schneider is great too!
Aug 11, 2017
Colonial Subaru is a wonderful dealership. The responses to my online inquiries are courteous, informative, and quite professional. Every effort is made to treat the customer as an individual. The dealeship is convenient and the hospitality is exceptional. The sales associate with whom I met recently was knowledgeable and thoughtful. The Internet Sales Coordinator, with whom I continue to be in touch, is terrific. Great place!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Wow!  Thanks for taking the time to post a great review, Ann!
Aug 8, 2017
So far so good, dealing with Fred their internet specialist he has given me a great price,and he has the car I want
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the great review of your experience with Fred Artman, Pat!
May 17, 2017
Great experience overall easy to communicate with
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the kind words, Gary.
Mar 13, 2017
Top notch sales people
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2019
Response from current dealership:
We think so too, Maria!  Thanks so much!
Jan 31, 2017
Responded quickly, offered full car fax and background info on car. Dealer did a good job on servicing car between trade and resale, adding quality tires, etc. Sales reps were prompt, courteous, and forthcoming. Recommend.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for your great review of your experience with Colonial Subaru, Fairmont!
Jan 10, 2017
Quick response, but I didn't end up going to see the car.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Sorry we missed you, Suzanne, but thanks for the review!
Oct 19, 2016
Salesperson immediately contacted me but thought price was quite high. Will contact if price goes down
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Hey, thanks for taking the time to post, Richard.  We're sorry we didn't meet your needs this time.
Oct 11, 2016
They were fantastic, extremely friendly and accommodating. Buying cars is always stressful and sometimes scary. The folks at Colonial went out of their way to make the process pleasurable. I would highly recommend them to anyone.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the great review, Jeff!  We're glad we made it easy for you!
Oct 6, 2016
I had an amazing experience at with this dealer! Christer was prompt in responding to my initial email, and April and Nick helped me get into my new car as soon as possible. I cannot praise them enough. Excellent customer service!
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for posting a terrific review, Aaron!
Aug 28, 2016
Excellent follow up from Christer
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the good words, Seamus!
May 9, 2016
Called me immediately upon receiving my email inquiry. Agent was helpful & we were able to set up a convenient appt.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for taking the time to post, Marta.
Feb 13, 2016
Amazing customer service. I contacted them on a Wednesday and left the dealer with my car on Saturday!
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Hey Cheryl, if you're happy, we're happy!
Jul 18, 2015
Had a great experience
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the review, Michael!
Jun 26, 2015
Talk to Christer! Amazing and seamless experience.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks so much, Heather!
May 19, 2015
Excellent sales department!
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
We like to think so, thanks!
May 18, 2015
Good service
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the kind words!
May 1, 2015
Car was sold before delivered to dealership. They had nothing else I was interested in.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Sorry we didn't have something to suit your needs, George, but thanks for posting.
Apr 29, 2015
Colonial Subaru was responsive and helpful. The car we wanted didn't work out but we would go to them when we want to buy another car. They were forthright and took care to answer all of our questions.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Sometimes we don't have the car available but thanks for the great review!
Apr 23, 2015
This place was a joke. After giving me a price after taking a test drive spoke with the salesman and he tried raising the price $900. Would never go there again. I went across the street and bought a toyota.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Ouch.  I'm so sorry you had a poor shopping experience, Alicia.  As you can see from our other reviews, this is not the norm.  
Mar 4, 2015
Dealer responded but I got my car elsewhere. No fault of the dealership.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for taking the time to post, Lisa.
Jan 15, 2015
Very good dealer no complaints
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the review, Wayne!
Sep 23, 2014
the response was immediate and the pricing was the best I could get! :)
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
We're glad we could help, Rohit!
Sep 20, 2014
Go see randy
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Thanks for the stars, Matty!
Mar 5, 2014
Friendly, responsive, professional
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
Happy to help, Jed.  Thank you!
Jan 5, 2014
I had, hands down, my best car buying experience ever. The sales staff, especially Brian Grieve, were professional, customer focused, and friendly. I was well worth the trip up from Long Island and I will be steering more business their way.
Is this review helpful? Yes | No
Oct 29, 2019
Response from current dealership:
We think you're tops too, Christopher!  Thanks for the great review!