Bertera Subaru of Hartford

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111 Weston St
Hartford, CT 06120

Sales: (877) 361-8885

Service: (866) 253-6697

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 27, 2017
GuruYSZ5
Contacted them regarding the asking price. Received an email back about the price which is significantly over the suggested retail price.
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Response from Bertera Subaru of Hartford:

Good afternoon GuruTSZ5,
Thanks for taking the time to submit your feedback! We'd love to learn more about the call and email as this pretty much never happens. We'd be happy to look into this for you. When you have a chance give us a call at (860) 895-6500 Thanks and have a great day!
Apr 3, 2017
Fine. They answered most of my questions.
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Response from Bertera Subaru of Hartford:

Thank you for taking the time to submit your feedback, Bruce! We're always here to help so please do not to hesitate to contact us for assistance.
Feb 5, 2017
Car was not ready for viewing when scheduled for appointment to view car, didn't even start!
0 of 1 people found this review helpful.
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Response from Bertera Subaru of Hartford:

Good morning Melissa and thank you for submitting your feedback. I am very sorry for the inconvenience. Our General Manager, John, would like to learn more about your experience. When you have a moment please give us a call at (860) 895-6500 and ask for John. I look forward to speaking with you soon. Thank you again for the feedback and have a wonderful day!
Sep 13, 2016
Rpatenaude
Bought my car here
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Response from Bertera Subaru of Hartford:

Hi Rpatenaude,
Thank you for taking the time to submit this review. Would you care to elaborate a little more on how your experience was? Thank you again for the excellent review and enjoy the vehicle!
Aug 26, 2016
good dealer communication
1 of 1 people found this review helpful.
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Aug 13, 2016
They call me back the same day... we set up an appointment for a test drive... and I bought a new car. Car was as advertised and they were extremely professional.
1 of 1 people found this review helpful.
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Jul 9, 2016
Good people and very professional!!! I would love to deal with them again. They gave me very good deal 2013 Prius 42,000 miles $14,500
1 of 1 people found this review helpful.
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Jun 24, 2016
Oneal was great!
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Jun 14, 2016
John was very diligent in his following up with me. Bertera seems like a very positive place to purchase a vehicle. I would certainly consider them for future needs.
1 of 1 people found this review helpful.
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Mar 6, 2016
I never spoke with the Online specialist who I was talking to over email, but I dealt with a Salesman named Eddie. He was good, and knowledgeable about the vehicles and tried to help as best as he could, given how busy it was. Didn't like that the car didn't even turn on when I tried to, even though I didn't test drive it because it wasn't to comfy, which is not the dealerships fault, but they should keep better care of their vehicles as it doesn't look good that the battery was dead. I give it a 4 due to good customer service.
1 of 1 people found this review helpful.
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Mar 3, 2016
Mikeybop
Prompt and courteous
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Feb 16, 2016
I met with Roberto and he made the process very easy for me. I got what I was promised.
1 of 1 people found this review helpful.
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Jan 30, 2016
5*+! Awesome staff! Everyone from the front desk to the salesman and the finance team were awesome, friendly, and knowledgeable. Well trained staff! If they don't have exactly what your looking for they will go out of their way to try and find it at one of their affiliated showrooms.
1 of 1 people found this review helpful.
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Read 8 old reviews
Aug 23, 2015
they helped me find the car of my dreams. Thanks O'Neil !!
1 of 1 people found this review helpful.
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Feb 24, 2015
Best car buying experience we have ever had! No pressure, great deals on used vehicles. We worked with Anthony Canada and he was wonderful! I would recommend going to Bertera Subaru and working with Anthony Canada to everyone I know! Walked in at 330 pm on a Monday and left at 8 pm with the car and price and loan we wanted. Fair money for our trade too! We got a 2013 Subaru Impreza and absolutely love it! Great gas mileage, awd, and comfortable. Go to Bertera for your next car.
1 of 1 people found this review helpful.
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Feb 10, 2015
Appreciated salesperson's honesty.
1 of 1 people found this review helpful.
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Oct 9, 2014
The worst dealers in hartford area....never going again....not trust worthy...went to see a car was the first person to see the car and put a deposit on it...did all the paper work...n still didnt get the car...they said we was not sure ifu was serious enough...n sold it to somebody else...if I was not sure why would I put a deposit on the car...waste of time...never going back
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Oct 3, 2014
Salesman was nice and intelligent, answered our questions. He used the usual sales tactics on us, but I guess that's what they do. With the financial person I felt like I was just another sale and she wanted to move me along. And she seemed annoyed when I questioned the service plan (third party, and mechanics often have trouble working with them and getting them to pay). These extended warranty services, especially when they're not through the car manufacturer, basically try to get out of paying for repairs. I noted to Vicky that of course a business is not going to sell something that's better for the customer than for their own bottom line, and she seemed annoyed.
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Dec 31, 2013
gave me a quality used vehicle at a good price
1 of 1 people found this review helpful.
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May 11, 2013
Responded but vehicle I inquired about was sold.
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Feb 20, 2013
Dealer was good in trying to help me purchase a car from Canada. Tried to find solutions.
1 of 1 people found this review helpful.
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