Holmgren Subaru Inc

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3 New Park Ave
North Franklin, CT 06254

Sales: (888) 710-3132

Service: (877) 275-0644

Today 9:00am - 8:00pm
(Closed Now)
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Nov 9, 2017
Pam at Holmgren got right back to me within a half hour of my request. I was given a sales person right away who answered questions about the car I was interested in, and set a time for a test drive. Overall a positive experience, I did not feel pressured or forced. I bought the car from this dealer and would recommend them if asked.
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Nov 5, 2017
Awesome people , straight forward , honest , fair , can’t go wrong shopping at this dealer.
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Nov 4, 2017
Quick response.
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Oct 17, 2017
Did very well to keep in touch with me But the 1hr 30mins drive was to far for me.
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Oct 17, 2017
They replied very quickly but I haven't had a chance to see the car yet
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Jul 5, 2017
Timely response
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Mar 5, 2017
Quick response Good price Followup response to every question I have had so far
0 of 1 people found this review helpful.
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Aug 9, 2016
We went to see the used car that was posted for sale on their site. Salesperson couldn't find the car, then tried to tell us aftermarket antenna (externally mounted through glass) was factory installed and had no information about car. Despite that, after seeing the car we were ready to purchase. Salesperson told us it had to go through Dealer Inspection first and that he would call us after that. He did not. 4 days later I called inquiring after car and spoke with new salesperson who assured me car was being inspected and understood we were ready to make offer. She identified me as a "hot lead" and said she would call when car was ready for test drive. We received 3 emails from dealer thanking us for our interest and wanting to sell us a new car. One week later I again called inquiring about the car and spoke to yet another salesperson who said the car was sold at auction the week before. The car is still listed on their website as actively for sale. I do not appreciate the bait and switch technique I feel I was given. I do not feel that the dealer was interested in our wanting to purchase this used car. I did not enjoy my experience with this dealership and will not do business with them in the future.
10 of 10 people found this review helpful.
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Jul 19, 2016
They were great to deal with. Very good experience. The truck is fantastic!
1 of 2 people found this review helpful.
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Feb 21, 2016
I worked with Jeff at the dealership and he is a great fellow. He is smart, committed and knows his cars. We could not reach an agreement which is too bad because I enjoyed meeting with him. Holmgren better hold on to him because a customer does not feel that they are being condescended to.
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Read 2 old reviews
Sep 15, 2015
This is the second Subaru we're looking to purchase from Holmgren, due to the way they were so helpful in getting my fiancé her first Subaru!
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Jun 26, 2013
This establishment is the quintessential skeevy car dealership. For starters, when I called about a car I had seen a few days before I was told someone else was looking at it and that I had to put a deposit down for them to hold it for a few days. That's how they got my 100$. I had been told both times I test drove the vehicle that the car was a certified pre-owned subaru that came with a 6 month warranty. When it came down to making a deal however they said the car was being sold "as is". We could not agree on a price so I left with the assurance that my 100$ deposit would be refunded the next day.... a week and half and 3 days of phone calls later they still had my money. I had to drive all the way down to the dealership to get a copy of the reciept stating they processed a refund and on top of all this was treated very poorly upon my arrival. I was obviously upset over this ordeal and the salesmen had the audacity to talk about me in the corner of the showroom (thinking I couldn't hear them), and the manager shoved the reciept in my face and tried to simply wave me away without any explaination. I would reccomend that anyone purchasing a car steer clear of these people, particulary the manager, he was rude and treated a justifiably upset customer like a nusiance
1 of 1 people found this review helpful.
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