Subaru Stamford

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198 Baxter Ave
Stamford, CT 06902

http://www.stamfordsubaru.com

Sales: (203) 252-2222

Service: (203) 252-2131

Today 9:00am - 7:00pm

(Open Now)

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Sales Reviews (20)

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Gero

Jun 1, 2017

Great and responsive but I lost the car do a more eager buyer

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Norma

May 28, 2017

The vehicle was exactly as described and the service was great!

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Peggy

May 18, 2017

Dealer emailed promptly, gave info on car, negotiated fairly. Set up appointment for test drive. They spend time with us, gave us time to make the right decision, handled all paperwork efficiently. Sales staff and managers were courteous, enthusiastic, and professional. One of the best auto-purchase experiences we have had.

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Danuta

May 18, 2017

I purchased my Subaru at this dealer on 5-6-17

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Lei

May 1, 2017

great support!

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nandoph

Mar 31, 2017

Quick response! The dealer was committed to check my availability to come and see the car. Great costumer service.

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David

Feb 11, 2017

Dealer started off strong but then the communication stopped. Not sure why? I attempted to reach it out again to my surprise no response. That said I moved on there are plenty of other options. I should not be working harder then the dealership to earn my business!

1 of 2 people found this review helpful.

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Mgman71

Feb 1, 2017

Fast dealer replys

0 of 1 people found this review helpful.

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Yvonne

Jan 31, 2017

Carl told me that a lot of people were intrested in the car so I should make a deposit on the car without even coming in to see the car.That was a little too aggresive for me. I did not follow-up.

3 of 4 people found this review helpful.

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Craig

Nov 8, 2016

Exemplary! Very easy negotiating. Very prompt responses and the only dealer that provided me a window sticker for the vehicle I ended up purchasing.

1 of 2 people found this review helpful.

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Akiba

Oct 5, 2016

Aki is very professional and has a great personality, he aims to please..

0 of 2 people found this review helpful.

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Marta

May 9, 2016

Emailed a fillow up. Spiritless

0 of 2 people found this review helpful.

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Saleh

Apr 24, 2016

Gald to deal with , A++++++

0 of 1 people found this review helpful.

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Steven

Apr 15, 2016

Bought the car!!!! Excellent experience

0 of 2 people found this review helpful.

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smatthews1999

Apr 14, 2016

Subaru Stamford got me in and out with a new car in about and hour. That's a record in my book.

2 of 2 people found this review helpful.

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Bob

Feb 28, 2016

I did not provide my phone number, only my email, as the format did not request/require a phone number. I requested info on a Sunday evening, after the dealership closed. I did not hear back from the dealer until Tuesday, at which point they told me the car was sold.

2 of 3 people found this review helpful.

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Iraj

Nov 10, 2015

They responded fast and made some followup. But I found and bought a Subaru from another dealer. Stamford Subaru deserves 5 stars..

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James

Oct 28, 2015

Very good with keeping you up to date with the car your interested in.

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Robert

Sep 4, 2015

These folks did a great job. The car was as promised, and the dealership straightforward, and I particularly want to thank Aki, who went out of his way to make sure my local mechanic (10 miles away) had an opportunity to inspect the car. I would not have purchased without his help.

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Tracy

Jul 27, 2015

Aki was very helpful.

0 of 1 people found this review helpful.

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Read 22 old reviews

George

Jun 10, 2015

I had an excellent experience with Jonathan DiMeglio. He was very straight forward and up front. The dealership staff was friendly, informal, and helpful. Even though I live in New York, I'd definitely would consider going to this dealership again.

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Mentame01

May 6, 2015

Dealer was very helpful in trying to assist with my process and I ended up buying my X5 there. Great customer Service.

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tanya

Feb 9, 2015

I was very disappointed with this dealer. I had called to let them know I was interested on buying a car on their lot. Told the guy I was going to be there Saturday. When I called saturday to let him know I was going up to go see the car he told me the car had sold. He should had called me knowing I was interested in the car. I would had definitely put a down payment. But there was no communication from the dealer to the customer. Its very sad to find out the hard way that this dealership is out for themselves and dont care about expanding there business and going above and beyond to making there customers happy. I was very disappointed.

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Response from Subaru Stamford:

Dear Tanya,

My name is Ray Baldwin and I'm the Business Development Coordinator for Subaru Stamford. I know how it feels when I miss out on a deal for something and I'm sorry it happened to you here. We do tend to offer aggressive prices on our pre-owned inventory and with five people selling it's not always possible for a salesperson to keep up with an individual's interest when someone else is showing and selling the car you are looking for. I'd like to see if we can make it up to you, so if you can contact me I'd appreciate it. I can be reached by email at rbaldwin@subarustamford.com

More ...

Tom

Feb 1, 2015

Helpful and straightforward. Only problem is their trade in value for my current car. It was straight by the book value but my car a high end brand is worthy of special handling. They should have done more research before quoting a trade value which is at least 5k higher so it felt like they were low balling me. I walked.

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Response from Subaru Stamford:

Dear Tom, my name is Ray Baldwin and I'm the Business Development Coordinator for Subaru Stamford. I understand you have a special car for trade and I wish we could have done better by you, but unfortunately we can only offer what the market will bear when it comes to trade values. Please let me know if my information is incorrect, I can be reached by email at rbaldwin@subarustamford.com or by phone, (203) 252-2222. I look forward to hearing from you.

travis

Jan 1, 2015

The best experiance ive had

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Response from Subaru Stamford:

Hey Travis, we're happy if you're happy! Thanks for taking the time to post your review!

Alan

Nov 19, 2014

The dealer is not used to selling the type of car that I was interested in and the Owner of the dealership purchased this car from of friend which made it very difficult to negotiate. After I took a test drive the salesperson was putting pressure on me to make a commitment even though I told him that someone else need to also view the vehicle . A big waste of my time. I will never go there or recommend someone to that dealership. The inside of the place looked like it was from a scene from a 1970's movie.

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Response from Subaru Stamford:

Dear Alan, my name is Ray Baldwin and I'm the Business Development Coordinator for Subaru Stamford. I do apologize for how you felt you were treated here, as you see from our other reviews this is not normally the case. I'd like to have the chance to understand your frustration with us, please do contact me by email at rbaldwin@subarustamford.com or call me at (203) 252-2222. Please note we have since removed the orange shag pile carpets and faux wood paneling since this was posted.

Travis

Oct 16, 2014

Responds quickly car was up to expectations

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Response from Subaru Stamford:

Thanks for the good words, Travis!

allan

Apr 30, 2014

Fast response,

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Response from Subaru Stamford:

Thanks for the great review, Allan.

Susan

Apr 2, 2014

Very nice place. Talk to Jim if you can.

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Response from Subaru Stamford:

Susan, we really appreciate the kind words, and we agree that Jim is awesome.

EVON

Mar 31, 2014

They sold the car but never removed it or marked sold.

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Response from Subaru Stamford:

Dear Evon, my name is Ray Baldwin and I'm the Business Development Coordinator for Subaru Stamford. I do apologize for the experience you have via this website as well as our own; we don't remove cars from our online inventory until they are sold and delivered. Was this a Hyundai Veloster? My records show the salesperson tried to contact you to let you know it was not available. Please let me know how we can improve our service. I can be reached by email at rbaldwin@subarustamford.com or by phone, (203) 252-2222. Thanks for your input.

phil

Mar 28, 2014

Excellent customer service. Not pushy. Good follow up.

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Response from Subaru Stamford:

Thanks for the great review, Phil.

Gloria

Feb 3, 2014

Very good service. Bought car online...was as stated

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Response from Subaru Stamford:

Gloria, we really appreciate you taking the time to post a great review!

Iffer

Sep 26, 2013

Even though I did not buy the car I was inquiring about, I found this dealership to be very easy to deal with and not at all the typically pushy sales people that you expect. If the "off brand" SUV I was looking at was in better condition, I would have purchased in a heartbeat.

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Response from Subaru Stamford:

Thanks for the excellent comments, Iffer. We do apologize the vehicle was not what you were looking for.

Barry

Jul 18, 2013

Jim the salesman that we dealt with was very good and helpful but his manager came off harsh to the point of being rude.

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Response from Subaru Stamford:

Thanks for the note about Jim, he's a customer favorite, Barry.

Philip

May 7, 2013

Could not have ben nicer or more helpful....if you are looking for a used or new ride I wouldn't hesitate to go here....

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Response from Subaru Stamford:

Thanks for your great review, Philip.

Kenn

Apr 18, 2013

good follow up

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Response from Subaru Stamford:

Thanks for taking the time to post this, Kenn!

Charlie

Nov 24, 2012

We've had our Subaru serviced at Subaru Stamford for the last 10 years, and they are great to deal with, though like every car shop I've worked with recommend repairs you can often live without. And we recently traded in our Subaru for a used newer used car at the dealer and they were easy to deal with. For a car dealer, one of the best I've experienced.

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Response from Subaru Stamford:

Hi Charlie! Thanks for the good words! Our service team is really terrific!

Steve

Nov 16, 2012

very good service

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Response from Subaru Stamford:

Thanks for the stars, Steve!

MaryEllen

Oct 23, 2012

The dealer was very personable, the car however was a big disappointment. Condition was Fair at best. Mgr. e-mailed me, he was very concerned and apologetic. They should however, checked the condition of the car which we made an appointment to see. Our expectation was that the condition would be Very Good to Excellent based on photos and telephone call to dealer prior to our trip.

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Response from Subaru Stamford:

MaryEllen, it's not often I thank someone for describing our offerings as fair at best, but since you and others had similar experiences we've instituted a policy of both mechanical and cosmetic reconditioning prior to us offering them for sale. Thanks.

Marlene

Aug 15, 2012

Excellent, friendly service...

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Response from Subaru Stamford:

Marlene, we're thrilled you gave us this review!

Anthony

Aug 8, 2012

I did not buy this particular car but another from Subaru of Stamford. Very low key, no pressure, got a great deal on a 2011 Legacy Premium with AWP, Leather and Harmon/Kardon Audio system. $3500 less than any other dealer for a similarly equipped car with similar mileage. No hassles whatsover, best car buying experience I ever had.

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Response from Subaru Stamford:

Thanks for taking the time to post a 5-star review, Anthony. I assure you we've only gotten better!

Nick

Mar 12, 2012

Most of their cars look like they had a rough life. also, they smell like smoke or some other stench.

Is this review helpful? Yes | No

Response from Subaru Stamford:

Nick, thanks for posting. Since you and others commented on our vehicles' condition we've changed management and now offer great cars at great prices and they are presented in a manner that our customers deserve.

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