I received a prompt response and although I didn't get the original car the salesman was patient and I eventually bought another car from him.

Bought a crosstrek. They were wonderful

They were very helpful with helping me find the vehicle i am looking for

Very responsive to my inquiry. Ensured I was helped.

Gary the dealer was very helpful despite my ending up not buying from them

Good concern and attentive to customer needs. Seems to have quality autos at fair prices.

Great folks, great car, great price!

Great overall experience.

He was very polite and He took time to explain the deal and tried to schedule time to come in and driving the car.

I had originally contacted Garavel Subaru about a new BRZ. I'd driven one in the past, and had good memories of one. I hadn't seen the car in person yet, but they asked for a deposit to hold the car - fair enough. A sales contract was drawn up, but I signed nothing. This is important. I test drove another BRZ nearby and decided the car was not for me. I asked for my $500 deposit back politely, that I need to drive a few more cars before I made up my mind again. Salesman Dave immediately suggested a WRX - and I understand his position, he's in the business of selling cars, as is the dealership. But again I declined and asked for my deposit back. He ignored it a second time and suggested a Legacy, which is a far cry from the 2 door sports car I'd originally contacted him about. Again I asked for the deposit back. He has continued to ignore my emails and calls, even after I gave him sufficient opportunity to settle this privately. I have never signed a sales contract with them - it does not matter that the contract he drew up claims the deposit is not refundable for two reasons: said contract was not drawn up or signed when he charged me for a deposit. I've gotten deposits back with zero fuss from other dealerships in the past, so this is ridiculous. Never mind the shady $189 VIN etching (which is useless by the way, that's not going to make it easier to find your car if it gets stolen. The VIN is stamped plenty of other places) line snuck on the contract or the absolutely insulting $500 paperwork fee. I am a patient man, and I would have considered returning in the future if I decided to get a WRX. This has destroyed any chance that I or anyone I know will ever patronize Garavel Subaru, nor do I believe I'll ever own a Subaru of any kind of this is the kind of disgusting ethics Subaru of America allows. Last I checked, the customer should be able to expect some modicum of decency when they purchase anything, let some something as expensive as a new vehicle. Stay far away from Garavel Subaru.

Responded immediately & friendly on phone. Oddly did not have the model I wanted in their inventory so test drive would have had to be with a similar model.

Hands down the best car buying experience I've ever had.

We haad a good experience with Garavel Subaru

Visited dealer about this car. They showed me a Broken car that wouldn't idle. The other prob was no AC. Then they never got back to me the following day

Dealer rep responded to email promptly and provided all requested info.

Dealer responded promptly. I test drove a pre-owned vehicle and two hours later it was mine. Every detail was taken care of by my salesman and he followed up to make sure everything was satisfactory. Highly recommend.

A very satisfactory experience with all those with whom I had contact during my car purchasing process.

A sujccessful visit; pleasant sales staff; knowledgeable and heldful folks overall.

Car was sold but they left it on d site so people can call them not cool

Great experience

Very courteous and professional responded right away and kept me in touch about the car

Quick response and constant contact.

prompt response

Made an offer of 26k on a vehicle they were asking 27.5k for and was told I'd get a call back within 1/2 an hour. They never called back so I took my business elsewhere & bought a car over the weekend. Would never buy anything from them, so unprofessional!

Very pleasurable experience, helped me get the deal I was looking for, all very friendly and did their best to guide me through the process. Thank you! (Kevin, Mike, Trevor)

I bought a car from this dealership. The sales guy went out of his way to be helpful. Overall, this was a pleasant experience. I recommend buying from Georgetown Subaru.

They were terrible and I would not recommend them to anyone. They didn't return phone calls or get back to us with the information we had requested, Had I not been so limited in the selection of what I was looking for, I would not have continued trying to do business with them. We finally drove 2 hrs. to look at one of their cars. The man we had made an appointment with was not there and the salesman that we met with was rude and condescending. We test drove the car, liked it and were prepared to make an offer. They offered me a ridiculously low price for my trade (2000 less then the lowest offer we had had and 4000 less then what we did trade it for) and they were not willing to negotiate on their car, We were inside for a total of 5 mins. A huge waste of time.