Subaru of Englewood

Sales: (201) 816-6078 Service: (201) 514-6354

Closed Today (Sun)
Show business hours

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Dealer Details

Subaru of Englewood

10 reviews
Closed Today (Sun)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 26, 2019
They reached out quickly and responded properly in a timely fashion.
Is this review helpful? Yes | No
Jan 2, 2020
Response from current dealership:
Phil, thank you for the review and feedback! We are glad to hear that our team was so efficient in responding and reaching out to your questions and concerns! Don't hesitate to reach out if you come across anything else!
Best Regards,
The Team at Subaru of Englewood
Nov 10, 2019
Seamless
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2019
Response from current dealership:
Roger, thank you for taking the time to leave us a review! We are so glad you had a seamless experience with us and hope to serve you again! Have a great day!
Sincerely,
The Team at Subaru of Englewood
Oct 21, 2019
Great experience. Rolf and Quentin were amazing.
Is this review helpful? Yes | No
Oct 23, 2019
Response from current dealership:
Denise, thank you for leaving us such a great review! We are glad to hear that Rolf and Quentin were so helpful! We will make sure we pass along your kind words! We hope to serve you again!
Best,
The Team at Subaru of Englewood
Oct 20, 2019
The dealer responded immediately when I contacted them. I was able to arrange a test drive vey quickly. The condition of the car was accurately described. The car was not as clean as I would have expected when I took it for a test drive. The dealership staff was very friendly and professional. They weren’t pushy which was nice. I would recommend the dealership to a friend looking for a Subaru.
Is this review helpful? Yes | No
Jul 26, 2019
Good , informative and very professional
Is this review helpful? Yes | No
Jul 30, 2019
Response from current dealership:
Thank you for the feedback! We hope we can be of service to you again in the future. Until your next visit, take care!
Sincerely,
The Team at Subaru of Englewood
Feb 28, 2019
Didn't get a response for about a week and then it was only to let me know the car was sold.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 7, 2019
Response from current dealership:
Michael – I apologize for your frustration. If you’re still in the market for a vehicle, we do hope that you’ll contact me directly at 201-816-6043. Also, be sure to check our available vehicles at SubaruofEnglewood.com as inventory is updated daily. Thank you! - Roger Detanico, General Sales Manager
Nov 4, 2018
Very helpful, received good information to help my search
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2018
Response from current dealership:
Jeanine, thank you for your review! We strive to provide excellent customer service, and are happy that is what you experienced.
Sincerely,
The Team at Subaru of Englewood
Oct 30, 2018
Very helpful and easy to deal with. Car was exactly as described.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2018
Response from current dealership:
Beau, thank you for reviewing our dealership! We appreciate your business.
Best Regards,
The Team at Subaru of Englewood
Jun 3, 2018
Unfortunately the car we were interested in sold before we could get there. The staff at Subaru of Englewood was very apologetic and offered us a great deal on a similar car that they obtained from another dealer. We purchased the car from them and couldn't be happier. I would recommend to everyone that if you are in the market for a Subaru go to Subaru of Englewood and save yourself some cash and aggravation.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2018
Response from current dealership:
David, thank you for your kind review! We are glad that you had a great purchase experience. Enjoy the new vehicle!
Best,
The Team at Subaru of Englewood
Apr 10, 2018
Great experience very professional will recommend
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2018
Response from current dealership:
Maya, thank you for your review! We are glad that you had an excellent experience.
Sincerely,
The Team at Subaru of Englewood
Nov 16, 2017
This is the first dealership experience i've had and it was very pleasant thanks to Manny and Pete. Manny was very accommodating and answered all questions I had. after we made a deal he came to pick me up the next day to finalize the paperwork and get my car. He also spent about 20 minutes explaining all the features of my new car and showed me how to use all the new tech. Pete was able to work with my budget and what I needed and made the process very easy. A++ customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2018
Response from current dealership:
Antonio, thank you for your review! We value your feedback.
Best Regards,
The Team at Subaru of Englewood
Oct 7, 2017
Great experience m only thing is there was only one key included but we were able to get another
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2016
It was great except for it taking them over 90 minutes to find the car. It was a two hour round trip. The price was right, the trade-in was reasonable, and I bought the Jeep.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2016
Responded fast and were very helpful
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Nov 14, 2015
They responded quickly to my email. Maybe one day I'll buy a car from them.
0 of 1 people found this review helpful.
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Aug 25, 2015
This is a well loaded car. But the dealer did not have this car.
0 of 2 people found this review helpful.
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Jul 3, 2015
Willie Trevino was great.
0 of 1 people found this review helpful.
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Apr 8, 2015
Don't ever go to town Subaru! Thier coffee machine outshines their customer service. Horrible experience. They tried to get me to sign the paper work to buy the car before I even got to see the car. Once the car was shown to me 2 hours later it was covered in chips in the paint with garbage still behind the seats. Looked nothing like it did in the pictures. I was told the car was ready to go with no problems. When I got their I was told it was taking so long bc a part had to be fixed. When I asked them which part, nobody knew and they kept telling me they would find out. Sketchy!
1 of 1 people found this review helpful.
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Mar 2, 2015
They said car was sold but was still on there lot for sale
Is this review helpful? Yes | No
Apr 25, 2014
promise that they have the car I drove 50 mile when I got there they said the car sold yesterday the sales man his name manny and his manager nevre try to help me pay the toll and the gas and time for nothing
Is this review helpful? Yes | No
May 28, 2012
I purchased a used Honda CR-V from this dealer recently. I did quite a bit of research beforehand and had my financing ready through my bank and had no trade-in. I dealt with a sales manager named Ray who was very friendly and helpful. I was able to negotiate the vehicle price close enough to what I felt it was worth and closed the sale. There were no pressure sales tactics, no hidden expenses, no game playing of any kind. To put it simply, I was treated fairly. I got a very nice vehicle for a competitive price. Ray was very straightforward at all times - no issues with him. What I could have done without is the other people (salesmen, finance manager) shaking my hand and trying to be my pal. I knew what I wanted and didn't want and found them to be a little annoying- but really just a minor inconvenience. I would recommend this firm to others looking for a used vehicle. I just really appreciated not being misled or played with.
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