Bob Penkhus Volvo Mazda Volkswagen

1101 Motor City Dr, Colorado Springs, CO 80905 - Map & Directions

Sales: (720) 619-2624

Service: (719) 473-4711

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2005 Honda S2000 Roadster Used Cars in Colorado Springs, CO 80905

Great Deal
$5,211 BELOW
Instant Market Value of $16,711

Price: $11,500

Mileage: 92,564

Location: Colorado Springs, CO 80905

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Grand Prix White Description: Used 2005 Honda S2000 Roadster for sale - $11,500, 92,564 miles with Leather Seats, Alloy Wheels
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2013 Lexus RX 350 Used Cars in Colorado Springs, CO 80905

Great Deal
$4,898 BELOW
Instant Market Value of $33,798

Price: $28,900

Mileage: 31,883

Location: Colorado Springs, CO 80905

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2013 Lexus RX 350 for sale - $28,900, 31,883 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2013 Acura RDX AWD w/ Tech Pkg Used Cars in Colorado Springs, CO 80905

Great Deal
$3,217 BELOW
Instant Market Value of $23,917

Price: $20,700

Mileage: 67,803

Location: Colorado Springs, CO 80905

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Graphite Luster Metallic Description: Used 2013 Acura RDX AWD w/ Tech Pkg for sale - $20,700, 67,803 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package
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2011 Chevrolet Tahoe LTZ 4WD Used Cars in Colorado Springs, CO 80905

Great Deal
$4,546 BELOW
Instant Market Value of $28,846

Price: $24,300

Mileage: 97,761

Location: Colorado Springs, CO 80905

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Gold Mist Metallic Description: Used 2011 Chevrolet Tahoe LTZ 4WD for sale - $24,300, 97,761 miles with Autoride Suspension Package, Aluminum Wheels, Navigation System, Suspension Package
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2013 Volkswagen Jetta SportWagen Used Cars in Colorado Springs, CO 80905

Great Deal
$2,880 BELOW
Instant Market Value of $14,080

Price: $11,200

Mileage: 58,904

Location: Colorado Springs, CO 80905

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tempest Blue Metallic Description: Used 2013 Volkswagen Jetta SportWagen for sale - $11,200, 58,904 miles
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2013 Lexus RX 350 AWD Used Cars in Colorado Springs, CO 80905

Great Deal
$4,582 BELOW
Instant Market Value of $33,582

Price: $29,000

Mileage: 34,038

Location: Colorado Springs, CO 80905

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Lining Metallic Description: Used 2013 Lexus RX 350 AWD for sale - $29,000, 34,038 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2011 Subaru Legacy 2.5i Premium Used Cars in Colorado Springs, CO 80905

Great Deal
$2,497 BELOW
Instant Market Value of $14,797

Price: $12,300

Mileage: 46,803

Location: Colorado Springs, CO 80905

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Crystal Black Silica Description: Used 2011 Subaru Legacy 2.5i Premium for sale - $12,300, 46,803 miles with Alloy Wheels
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2014 Volvo XC60 Used Cars in Colorado Springs, CO 80905

Great Deal
$4,518 BELOW
Instant Market Value of $32,418

Price: $27,900

Mileage: 29,570

Location: Colorado Springs, CO 80905

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Description: Used 2014 Volvo XC60 for sale - $27,900, 29,570 miles with Sunroof/Moonroof
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2014 Subaru Outback 2.5i Premium Used Cars in Colorado Springs, CO 80905

Great Deal
$2,736 BELOW
Instant Market Value of $22,136

Price: $19,400

Mileage: 34,908

Location: Colorado Springs, CO 80905

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2014 Subaru Outback 2.5i Premium for sale - $19,400, 34,908 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/18/11/02/2014_mercedes-benz_cla-class-pic-970153570530727707-152x114.jpeg

2014 Mercedes-Benz CLA-Class CLA45 AMG Used Cars in Colorado Springs, CO 80905

Great Deal
$4,814 BELOW
Instant Market Value of $45,714

Price: $40,900

Mileage: 10,084

Location: Colorado Springs, CO 80905

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Jupiter Red Description: Used 2014 Mercedes-Benz CLA-Class CLA45 AMG for sale - $40,900, 10,084 miles with Premium 1 Package, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/00/53/2009_dodge_journey-pic-8372038769522928175-152x114.jpeg

2009 Dodge Journey R/T Used Cars in Colorado Springs, CO 80905

Great Deal
$2,811 BELOW
Instant Market Value of $10,311

Price: $7,500

Mileage: 108,260

Location: Colorado Springs, CO 80905

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2009 Dodge Journey R/T for sale - $7,500, 108,260 miles with Leather Seats, Alloy Wheels
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2014 Subaru Impreza 2.0i Used Cars in Colorado Springs, CO 80905

Great Deal
$1,975 BELOW
Instant Market Value of $16,475

Price: $14,500

Mileage: 31,857

Location: Colorado Springs, CO 80905

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Quartz Blue Pearl Description: Used 2014 Subaru Impreza 2.0i for sale - $14,500, 31,857 miles
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2014 Volkswagen Jetta S Used Cars in Colorado Springs, CO 80905

Great Deal
$1,984 BELOW
Instant Market Value of $12,484

Price: $10,500

Mileage: 29,150

Location: Colorado Springs, CO 80905

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Toffee Brown Metallic Description: Used 2014 Volkswagen Jetta S for sale - $10,500, 29,150 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2016/11/10/20/20/2015_mercedes-benz_c-class-pic-4883257827473042420-152x114.jpeg

2015 Mercedes-Benz C-Class C300 4MATIC Used Cars in Colorado Springs, CO 80905

Great Deal
$4,797 BELOW
Instant Market Value of $34,297

Price: $29,500

Mileage: 21,504

Location: Colorado Springs, CO 80905

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Polar White Description: Used 2015 Mercedes-Benz C-Class C300 4MATIC for sale - $29,500, 21,504 miles with Navigation System, Premium Package, Alloy Wheels
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2012 Volvo C70 Used Cars in Colorado Springs, CO 80905

Great Deal
$2,747 BELOW
Instant Market Value of $22,547

Price: $19,800

Mileage: 39,187

Location: Colorado Springs, CO 80905

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Stone Description: Used 2012 Volvo C70 for sale - $19,800, 39,187 miles with Alloy Wheels
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Nov 12, 2016
Dealer responded immediately with specific answers to my questions.
Is this review helpful? Yes | No
Nov 5, 2016
paulwsmn
Although I didn't purchase this vehicle due to the price, I was very impressed with this dealerships responsiveness and willingness to help me find the right vehicle
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

We appreciate your feedback Paul!
Aug 23, 2016
Bigjs2016
Great response
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you so much for your 5-Star review!  We truly appreciate it!  Sincerely, Bob Penkhus
Aug 21, 2016
The dealer followed up multiple times, respectfully, but we did not make it into this dealership.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Lin for the nice compliments.  We hope to be of service to you the next time you are needing a new or used vehicle.  Sincerely, Bob Penkhus
Aug 18, 2016
Got a quick response from April, set up a test drive. She set me up wit Ivan Munoz, great service from the Bob Penkhus team. Will definitely be going to Bob Penkhus for my wife's next car.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you so much Enrique for giving us this opportunity to earn your business.  Sincerely, Bob Penkhus
Aug 1, 2016
Excellent
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you so much!
Jul 23, 2016
The salesman was good, but I don't think the dealership took me as a serious buyer. The trade in value was an insult, and they assumed I hadn't done my home work.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Hello Chris, I appreciate you giving us the opportunity to earn your business and sorry to hear of your frustrations.  I would like the chance to help, if I can.  Please contact me at your convenience at bob@bobpenkhus360.com.  Thank you.
May 30, 2016
I had to back out on this deal because of a personal development in my life, even though it's a truck I really want, still. The only real criticism that I have is that once I had met with the sales department, and wanted to go ahead with the deal, they seemed really unconcerned about getting back in touch with me. Otherwise, it's a good dealership, with a very good reputation. I knew one of their former head salesmen and his wife. If I could, I would still go back and buy this truck from them.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Don and I hope we can work together again in the future, when your situation has changed.  I will mention your concerns to our Sales Manager and we will continue to work on providing better service.  Sincerely.
May 17, 2016
After days of them telling me they could help me. The manager contacted me and said these exact words. That they would not help someone like me and no one else would either and that I have duragatory credit! I should stop looking and buy a old cheap car off craigslist!
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Good morning William, I am very sorry to hear of the frustrating experience you had with our dealership.  I would really like to get involved and find out more specifics on who you dealt with and see what I can do to help.  Please reach out to me as soon as possible at bob@bobpenkhus360.com.  Sincerely, Bob
Apr 29, 2016
They sold it before I got there. It was ok
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Erik, I am sorry it did not work out with the vehicle you wanted but I hope we can try and earn your business again, in the future.  Thank you for sharing your thoughts and for your time.
Apr 21, 2016
The vehicle was not clean, average condition, and priced as HIGH RETAIL.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

We appreciate your feedback and I am sorry you were disappointed in the vehicle you looked at.  We are always striving to learn and improve our inventory, processes and customer service policies.  Thank you.
Apr 17, 2016
cheesy1
Quick response. Sold vehicle
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you for your review and for your business.  Both are truly appreciated!
Apr 6, 2016
They got right back to me about the car I was looking for
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Hello Debbi and thank you for this amazing 5-star review!
Apr 6, 2016
one call while we were out, no follow up.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Hello Rick and thank you for the feedback.  We need feedback, such as yours, so we can continue to improve our processes and provide better customer service.  Thank you again.
Apr 3, 2016
Worst customer service ever. I would avoid this dealership like the plague. They advertise cars that are not for sale. They use a bait & switch to get you in the dealership. A salesman named Steven is the worst. Young guy that was totally incompetent & dishonest!
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Hello Janet, I am truly sorry your experience with our dealership was so frustrating and I would like to get involved.  Please reach out to me at bob@bobpenkhus360.com so I can better understand your situation and help, if I can.  Sincerely.
Apr 2, 2016
April was very helpful
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Leroy!  I will pass along your compliment to April, she is such an asset to our organization.  Sincerely, Bob Penkhus
Apr 1, 2016
It was an overall disappointing process as after a 1.5 hour drive, they were not willing to do much for us. There was not a lot of attention paid to "used" car shoppers. I found the car to be represented well, but the service felt unnatural and awkward.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

I am sorry for your disappointment Amy.  We are always trying to improve and feedback, such as this, will serve to help us to just that.
Mar 30, 2016
My expericence with Scott at Bob Penkhus was superior. He worked diligently to get me into a car that I needed, addressed all of my concerns, and didn't stop until everything was taken care of. EXCELLENT!
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Wonderful news Michelle!  Scott is doing such a great job and I will personally pass your kind words along to him.  Enjoy your new car!  Sincerely, Bob Penkhus
Mar 29, 2016
wowhavs
I was contacted immediately and scheduled a test drive. Unfortunately, the car I wanted was sold before my appointment, and I was notified. They have stayed in touch since.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you!
Mar 17, 2016
Nice interaction with sales and finance. Followed up after the visit.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Steven for your business and for giving us this valuable feedback.  We truly appreciate it.  Sincerely, Bob Penkhus
Mar 15, 2016
Online saleswoman Contacted me in a timely manner. Worked quickly to answer all my questions. We took a test drive with Tim but we were not ready to purchase. They recontacted us aftereards ... Information collecting but not pushy. Very pleasant experience.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Ardith for sharing this experience.  It sounds like all went well and that is truly our goal, to provide excellent service to every customer.  We hope to earn your business next time around.
Feb 24, 2016
After submitting a credit application I did not hear back from them, they did not answered my e-mails until I called them 3 days later and was told that the car had been sold.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Hello Seph and thank you for giving us this valuable feedback on your interactions with our sales department.  This is the only way we can get better and you taking the time to share this review with us, is appreciated.  I am very sorry your experience was not the level of customer service, we strive to provide.  Sincerely.
Feb 12, 2016
They did call back, but didn't have the ability to sell the vehicle said it was part of a recall, so they really shouldn't have had it out there.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Marjie, I agree with your concerns and we have changed our internal processes because of this important feedback.  Thank you for taking the time to share it.
Feb 4, 2016
I have placed a down payment on a car with Bob Penkhus and for a whole week, I could not get hold of a sales person to complete the purchase transaction. When I decided not to work with this dealer anymore, I asked them to return my 500$ Deposit and it's been 10 days and no one has replied nor confirmed that the funds were returned to my Card.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Tarek, please contact me if this situation has not been cleared up.
Jan 16, 2016
Great people. Scott, David and Kaitlyn were great with Follow up.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you Chuck!
Jan 15, 2016
Kaitlyn was very helpful but it wasn't the right car.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Appreciate your feedback Jeff.
Jan 11, 2016
not that great car couldn't get past 30 miles ...something very wrong with it
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Erin, please let us know how we can further assist you.
Dec 22, 2015
This dealer was nice to talk to and even the owner provided his input in trying to work out a sale on a new Passat with us. Unfortunately the Passat was on a recall holding status and we could not buy it.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Thank you so much Warren for writing this review and letting us know about your positive experience.  We are always striving to do better and feedback is so very important.  I hope we can earn your business, down the road.
Dec 8, 2015
dealer responded asking what we are looking for and then sent us a car that was not at all what we had specified....waste of time...
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

Henry, I am sorry to hear of your frustrations with our dealership processes.  Your feedback will allow us to fine tune things better.
Dec 2, 2015
Dealer was real confident about himself he kept on boasting how the dealership sells 500 cars per month no matter if I buy the truck he showed me or not. I don't think he was into giving me a deal on the truck, in which the truck was a total junk! The truck was a total mess and they still wanted a substantial price for it. Little does the overconfident seller know I kept track of that truck for 3 three months with the price dropping over the time. Then he pulls up a different truck to sway my attention to it and gives me a price on it which I felt was overpriced, I will also keep track of it thanks to CarGurus. Which they have overpriced also.
Is this review helpful? Yes | No
Dec 1, 2015
Sold us this car with transmission problems never had the problems fixed with ford before putting on the lot. Now we have to go with out a vehicle we just bought for over a month wit no loner car. They are not a good dealer to use at all I wouldn't trust their cars.
Is this review helpful? Yes | No
Nov 18, 2015
Corina the sales rep was outstanding.
Is this review helpful? Yes | No

Response from Bob Penkhus Volvo Mazda Volkswagen:

We appreciate your business so much!  Thank you for sharing your experience.  Sincerely, Bob Penkhus
Nov 12, 2015
Easy to work with. Worked the deal out on the phone and was in and out in an hour.
Is this review helpful? Yes | No
Nov 2, 2015
Very responsive
Is this review helpful? Yes | No
Oct 30, 2015
I only talked to a rep on the phone. He was direct as to "not waste time," but was very condescending.
Is this review helpful? Yes | No
Oct 26, 2015
It was a Saturday morning, so the sales staff were swamped with potential customers. I guess I should have made an appointment. Happily, I found the car myself (a car that had caught my eye on CarGurus) with just a quick drive through the used cars section. I was delighted to find the car unlocked and I went ahead and opened the doors, folded down the seats, sat in the driver's seat, etc. Ultimately, I didn't need a salesman because it was to small for what I need.
Is this review helpful? Yes | No
Oct 22, 2015
Responded to my questions and did not hound me
Is this review helpful? Yes | No
Sep 13, 2015
Bob Penkhaus was amazing to work with. We will be back there for our next car for sure.
Is this review helpful? Yes | No
Sep 13, 2015
This was one easy buy.....I found the whole deal in a word..sweet!
Is this review helpful? Yes | No
Aug 19, 2015
Great to work with, no high pressure to purchase. Able to take the SUV we wanted on an extended test drive without any problem. Unfortunately, we did not purchase from Bob Penkhus because we went with a different model of SUV that Bob Penkhus did not have on there lot. Otherwise, I would have purchased an SUV from them. Would definitely recommend Bob Penkhus as a dealer to purchase a automobile from.
Is this review helpful? Yes | No
Aug 18, 2015
Excellent
Is this review helpful? Yes | No
Aug 6, 2015
Was contacted by Amanda immediately. She said the car we were looking at was still available and we could come by anytime to take a look. We actually had asked about 2 cars and both were still on the lot. Our salesperson was Ernesto Hernandez. He was very nice and personable. He showed us both cars we were interested in and did not try to show us something else or upsell us into a car we could not afford. The price on the car was a "no haggle" price and we were happy not to haggle. We bought the Red Ford Fusion and we love it. Thanks Ernesto for helping us!!
Is this review helpful? Yes | No
Jul 11, 2015
Mike H: Very helpful, no pressure, experienced salesman. Nice to work with him.
Is this review helpful? Yes | No
May 19, 2015
They had a infiniti g37x that i was interested in. They car itself was not cleaned properly, paint needed buffing and paint work, interior tears, rips. Rims damaged. Headliner was black from dirt, supposed to be tan. It drove amazing so i was willing to over look the bad quality of detailing. So moving on, I explained to them not to finance me through ent or security service. What do they do? Try to finance me through ent and security service. They also use auto trader to determine the worth of your car. Which is bull. Nada says my car is worth 8 grand (nada is the most commonly used dealship trade in value assessment). They tried to offer me 5 grand. That would put me in the hole by 3+grand. Red flag. Although i loved the car, and their matience plan is great, i still did not appreciate them not listening to me as a customer. I had to wait long periods of time to get answers. It was almost impossible to speak to any finance manager, instead they use the middle man tactic where the salesman is forced to go back and forth. Being in the dealership business myself, you can have a deal done in a half hour. If they make you wait longer, its a tactic to make you inpatient and agree to anything. I waited 3 hours. I had always heard bad things about bob penkus. And now i understand why.. I left and will not come back!
Is this review helpful? Yes | No
May 9, 2015
Contacted, eager to help and worked with us to get a goo price.
Is this review helpful? Yes | No
May 6, 2015
I went to the lot but no one ever came out to see what I wanted.
Is this review helpful? Yes | No
May 4, 2015
This dealer is top-notch. Great team. Excellent warranty. Courteous staff.
Is this review helpful? Yes | No
Apr 21, 2015
Responded in a timely manner, but didn't answer any questions on pricing. it was more high pressure to get me into the dealership, and not about answering my actual questions.
Is this review helpful? Yes | No
Apr 13, 2015
Very responsive to my request for information
Is this review helpful? Yes | No
Mar 22, 2015
Very good, responded back and continue to look for me.
Is this review helpful? Yes | No
Mar 7, 2015
Great staff super helpful even after learning I was only shopping and not ready to buy
Is this review helpful? Yes | No
Feb 7, 2015
Car was in horrible condition. Salesman couldn't find the second car.
Is this review helpful? Yes | No

Old Dealer Reviews

Sep 12, 2014
our experience with this dealership was great. Our salesman Paul Blessing was wonderful, we would defenitley shop there again.
Is this review helpful? Yes | No
Aug 23, 2014
Made an appointment showed up 30 minutes early and they sold car 10 minutes before... I know nature of the business however they emailed instead of calling. We drove an hour to get there! So nobody buys just one.. how about none we bought elsewhere
Is this review helpful? Yes | No
Aug 17, 2014
Great service. Reasonable price.
Is this review helpful? Yes | No
Aug 12, 2014
gstarnes4
Had a great experience with this dealership. Ethan Blohm was my salesman and he was great. Not pushy at all and worked out a great deal for me. Next car I buy I will definitely go back. Thanks Ethan!!!
Is this review helpful? Yes | No
Aug 4, 2014
Salesman was trying to help up to 3 customers at once. I did not get the personal service I normally get when buying a vehicle. The car was what I wanted, but will not go back to them after the service I got. My contact was with one salesman, then passed onto another who was trying to help too many people.
Is this review helpful? Yes | No
Jul 26, 2014
good communication
Is this review helpful? Yes | No
Jul 20, 2014
bmull
Was a good experience bought my acura RSX for a great price they made the experience even though it was busy he made sure we were taken care of
Is this review helpful? Yes | No
Jun 26, 2014
When i went to look at the car, I was very disappointed . Plus no one came out to assist me.
Is this review helpful? Yes | No
Jun 11, 2014
They were terrible. Rude and lied about prices and DID NOT mention that the car had hail damage. Just a terrible dealer. I drove from denver based on lies and faulse hope - they ran my credit over the phone to give me a good monthly payment and when I got down there it was a whole other story, they didn't even run my credit. Not worth the drive!
Is this review helpful? Yes | No
Jun 7, 2014
they were pleasant can't rate my fault. didn't follow through
Is this review helpful? Yes | No
Jun 4, 2014
Lied . not helpful at all. Typical "salesman" attitude.disappointing
Is this review helpful? Yes | No
Jun 1, 2014
Misrepresented the actual miles on car - even on the car's paperwork. When confronted about it, they said "oops" and didn't offer any kind of flexibility on the offer or any perk. They gave us our money back and showed us the door. Poor customer service and inaccurate advertising.
Is this review helpful? Yes | No
May 27, 2014
We shopped online for the best deal, found it at Bob Penkhus. Out sales consultant, Robert, was knowledgeable , efficient and courteous. Will do business here again.
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May 22, 2014
Drove down to Colorado Spring to look at the Tahoe they had listed for sale. Parker right in front of the building with the sales- person watch us right out the window. Because it was a little cold and windy, the sales-person never walked outside to talk with us. We were the only customers walking around the lot, no one ever talked with us...We left after about 15 minutes..hope the sale- person enjoy his cup of coffee.. we purchased a Tahoe from another dealer
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Apr 20, 2014
Nice folks
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Apr 11, 2014
My husband amd I drove to Co. SPGS from North Denver. He had an appointment with Bill or Bob for a test drive. Once we got there he said he had bad news... he folowed to say that the vehicle we drove to see had been sold 5 minutes ago. I was pretty disappointend since he had schedule the appointment and the sales guys didnt bother to call us and let us know. Spoke with the manager, but neither the sales guy or the manager simmed to care.
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Mar 31, 2014
Nothing pushy about this dealership, really a great car buying experience
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Mar 4, 2014
Good
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Mar 2, 2014
They have beat up cars and say they can only come down maybe a hundred dollars on their cars, and they don't do any price negotiations. Horrible service
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Feb 28, 2014
Though I did not but the fact that I didn't feel pressured will make me consider sind business with this dealer, and in particular, with the associate I dealt with in the future.
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Feb 17, 2014
I bought a used 2012 Nissan Altima from this dealership and the employees were great and helped take care of me. This was the first car I bought so they were really patient when I was taking my time to make decisions.
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Feb 1, 2014
requested response by email, dealer called phone number several times while we were out of town, bought car elsewhere.
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Jan 6, 2014
Had a deal on the table with them and they turned around and sold the car after telling me that they were going to sell it to me! Will not recommend this dealership to anyone. Beware of this place!!!
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Dec 22, 2013
Great smooth buying experience!! I recommend that you at least look at these guys before making your decision. I have purchased a few vehicles in my time and never have I spent less time getting the deal done. A+++
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Aug 27, 2013
The Toyota Tacoma had a lift and over-sized tires, but it was not posted on the ad. We drove over two hours to find out the tires were rubbing on the suspension. Not as advertised.
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Apr 22, 2013
Great experience. Lived in Oklahoma and they met me halfway to trade cars. Internet salesman was great. I will buy again from them.
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Feb 4, 2013
Bad information to get you in the door. Bait and switch marketing techniques. Did not return phone calls.
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Dec 22, 2012
Paul was very helpful and not pushy. The deal they offered was excellent. We would do business with them again.
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May 29, 2012
mburcaw
Very attentive and accomodating.
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Feb 11, 2012
good, bought the car
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Jan 30, 2012
I wasted a day going to check out the Suburban here. I came ready to buy from what I had seen on the internet and what Mitch had told me on the phone. When I arrived to look at it, part of the rear bumper was lying inside the vehicle, the after market wiring(not informed about it) affected the DVD and we couldn't get it to work, There were other issues and I was very disapointed.
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Jan 10, 2012
So far, and we haven't made a purchase yet, Bob Penkhus has been amazing- very thorough without being pushy, very informational and we look forward to working with them. We live 3 hours from the Springs but Keith has been great with emails and phone calls.
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