Bell Ford

Internet Approved, Blue Oval Certified, Quality Checked

2401 West Bell Road
Phoenix, AZ 85023

http://www.bellford.com

Sales: (480) 771-7882

Service: (888) 714-9065

Today 8:00am - 9:00pm

(Closed Now)

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Sales Reviews (9)

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Jimm12345

Sep 6, 2017

Great service. The manager work with us and we are very happy. Thank you.

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Haley

Feb 7, 2017

At first it was great, I had someone text me after my second request for a jeep they just got in. I don't hear back for a couple days and then I get an email asking if I'm still interested which I was so I thought that was odd. When I heard back again, there's no price even though I asked a couple times and then I had my dad go out for me since I'm out of town to go check out the car and when he got there the car was sold the night before! They said they didn't know about it, but I wish someone would of gave me a heads up so I didn't have my dad drive 40 miles for no reason.

0 of 1 people found this review helpful.

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scott

Aug 4, 2016

After they agreed to my price and said they would send me the paperwork....they emailed me back an hour later saying they just sold it to someone else. Total waste of my time. Don't go here. Check yelp. you can see all of the bad reviews (the REAL reviews).

1 of 1 people found this review helpful.

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Richard

Jun 18, 2016

Lacking integrity and pushed an inferior product. They acted like I knew nothing about cars and that if they talked fast enough, I'd commit to the deal. They embodied the essence of (anything for the sale). Guaranteeing the car was in good shape when I knew it wasn't.

1 of 1 people found this review helpful.

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Luis

May 16, 2016

Thanks

0 of 1 people found this review helpful.

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Steve

Mar 2, 2016

Low visibility on quotes. Didn't end up buying through them.

0 of 1 people found this review helpful.

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Elijah

Jan 1, 2016

Good

0 of 2 people found this review helpful.

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Farid

Nov 17, 2015

Great service! Anthony was very helpful and good prices.

0 of 1 people found this review helpful.

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Greg

Oct 19, 2015

WHAT A DAY!!!.....my new Ford Escape 2016. Thank you, Gary, Lance and Travis at Bell Ford....Now, all I need is a cross country trip. I finally entered into the 21st century media bonanza - legally talking on the phone "hands" free. WOW

0 of 2 people found this review helpful.

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Read 10 old reviews

Justine

Jun 8, 2015

Our Rep and finance director really worked to get us just what we needed and what we could afford at a very low rate considering our credit score wasn't the best.

0 of 2 people found this review helpful.

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Adrian

Apr 22, 2015

The best experience I've had when purchasing a new vehicle. At first I was hesitant, and dreading dealing with any sales personal. From the first talk, I knew that this time was going to different. No pressure, no catchy sales pitches, just straight facts that are backed by easily accessible information. From the front of the house to the end when dealing with Finance I felt at ease. No gotchas or hidden costs, everything out on the table and explained.I would recommend Bell Ford, to anyone looking for a new vehicle.

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Brad

Mar 10, 2015

Great People!!!

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specialforces

Nov 18, 2014

This was the best car buying experience I have ever had and I have bouth or leased vehicles for more than 60 years.

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Rick

Aug 26, 2014

Slow to reply via internet, bougth elsewhere.

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Mike

Aug 3, 2014

If you don't finance with them add a thousand!

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Brianna

Jun 16, 2014

Good dealer

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George

May 10, 2014

They returned my call

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vicente

Jun 4, 2013

Great service

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Lynn

Aug 31, 2011

Matrix had issues with A/C (blew hot). Took it back the next day; sat there for hours until they finally offered a loaner Scion xB Base. Nice ride but it also had issues with warning lights. BOTH vehicles supposedly went through inspection and are supposed to be ready to go off the lot! The sales people don't communicate with each other (got a call after I was already in loaner asking if I was going to come in to test drive the Matrix, and an email inviting me to come in and view their inventory!!) Luckily I was gifted a car so I ended up NOT doing business with Bell Ford; confidence level in every aspect with them is ZERO. They did not try to sell warranty (which I wouldn't have got considering the problems with the cars, wouldn't trust the service). After telling them I was not doing business with them the real personalities came out. The manager actually YELLED at me (nice customer service!), and demanded I get the rental back immediately (with pleasure). I never did get my gas card for the test drive but I did get a text from the general manager (a talking business card) thanking me for my business! Seriously! Do yourself a favor and go to Camelback VW. They are what customer service & satisfaction and professional customer service is all about!

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