Bell Ford

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Internet Approved, Blue Oval Certified, Quality Checked

2401 West Bell Road, Phoenix, AZ 85023 - Map & Directions

Sales: (480) 568-0605

Service: (888) 714-9065
Today 8:00am - 8:00pm
(Closed Now)
show business hours
Aug 4, 2016
After they agreed to my price and said they would send me the paperwork....they emailed me back an hour later saying they just sold it to someone else. Total waste of my time. Don't go here. Check yelp. you can see all of the bad reviews (the REAL reviews).
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Jun 18, 2016
Lacking integrity and pushed an inferior product. They acted like I knew nothing about cars and that if they talked fast enough, I'd commit to the deal. They embodied the essence of (anything for the sale). Guaranteeing the car was in good shape when I knew it wasn't.
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May 16, 2016
Thanks
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Mar 2, 2016
Low visibility on quotes. Didn't end up buying through them.
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Jan 1, 2016
Good
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Nov 17, 2015
Great service! Anthony was very helpful and good prices.
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Oct 19, 2015
WHAT A DAY!!!.....my new Ford Escape 2016. Thank you, Gary, Lance and Travis at Bell Ford....Now, all I need is a cross country trip. I finally entered into the 21st century media bonanza - legally talking on the phone "hands" free. WOW
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Jun 8, 2015
Our Rep and finance director really worked to get us just what we needed and what we could afford at a very low rate considering our credit score wasn't the best.
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Apr 22, 2015
The best experience I've had when purchasing a new vehicle. At first I was hesitant, and dreading dealing with any sales personal. From the first talk, I knew that this time was going to different. No pressure, no catchy sales pitches, just straight facts that are backed by easily accessible information. From the front of the house to the end when dealing with Finance I felt at ease. No gotchas or hidden costs, everything out on the table and explained.I would recommend Bell Ford, to anyone looking for a new vehicle.
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Mar 10, 2015
Great People!!!
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Nov 18, 2014
specialforces
45
This was the best car buying experience I have ever had and I have bouth or leased vehicles for more than 60 years.
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Read 6 old reviews

Old Dealer Reviews

Aug 26, 2014
Slow to reply via internet, bougth elsewhere.
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Aug 3, 2014
If you don't finance with them add a thousand!
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Jun 16, 2014
Good dealer
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May 10, 2014
They returned my call
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Jun 4, 2013
Great service
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Aug 31, 2011
Matrix had issues with A/C (blew hot). Took it back the next day; sat there for hours until they finally offered a loaner Scion xB Base. Nice ride but it also had issues with warning lights. BOTH vehicles supposedly went through inspection and are supposed to be ready to go off the lot! The sales people don't communicate with each other (got a call after I was already in loaner asking if I was going to come in to test drive the Matrix, and an email inviting me to come in and view their inventory!!) Luckily I was gifted a car so I ended up NOT doing business with Bell Ford; confidence level in every aspect with them is ZERO. They did not try to sell warranty (which I wouldn't have got considering the problems with the cars, wouldn't trust the service). After telling them I was not doing business with them the real personalities came out. The manager actually YELLED at me (nice customer service!), and demanded I get the rental back immediately (with pleasure). I never did get my gas card for the test drive but I did get a text from the general manager (a talking business card) thanking me for my business! Seriously! Do yourself a favor and go to Camelback VW. They are what customer service & satisfaction and professional customer service is all about!
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Read 6 old reviews
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