Peoria Ford

Each and every day we strive to be excellent - reviews like yours are always the goal.  Thank you for taking time out of your busy day to recognize us, Frances!

Thank you for your positive feedback!

James, we can assure you that we would never intentionally deceive you and we're so sorry that you feel like this is what occurred during your visit. We would like the chance to speak with you about your visit to get some additional information from you. Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

We try to provide each customer with a great, no pressure, and helpful sales experience when considering a vehicle. We are sorry that your experience did not reflect our dedication to serve you.  Please know that there are many serious issues of identity theft and/or fraudulent purchases that occur with automotive purchases when not done locally.  There are many Federal and state-wide consumer protection alerts out to protect all parties.  We comply with those practices in making sure that every customer and transaction has a protocol to protect us and you the consumer to verify your identify

We try to provide each customer with a great, no pressure, and helpful sales experience when considering a vehicle. We are sorry that your experience did not reflect our dedication to serve you.  Please know that there are many serious issues of identity theft and/or fraudulent purchases that occur with automotive purchases when not done locally.  There are many Federal and state-wide consumer protection alerts out to protect all parties.  We comply with those practices in making sure that every customer and transaction has a protocol to protect us and you the consumer to verify your identify and financing.  It’s merely a safeguard and most dealership have similar protocols.  We are sorry to hear we were not able to help you with your vehicle purchase but glad to hear you found a dealer to buy your vehicle from (we hope it is a bit closer to home for you).  If you have any questions at all we would be more than happy to address them.  Thank you.  Beverly Woodhull, Customer Relations Director, 623-977-8888. Less ...

Thanks for the five stars! We are pleased to hear you enjoyed working with Nick. We wish you many happy miles in your new Ford!

Joe, we try to provide each customer with a great, no pressure, and helpful sales experience when considering a vehicle. We are sorry that your experience did not reflect our dedication to serve you. We would like the chance to address your issue. Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Peoria Ford. We would like the chance to address your issue. Please reach out to me at your earliest availability: Beverly Woodhull, Customer Relations Director, 623-977-8888.

We can assure you that we would never intentionally deceive anyone regarding our inventory and we're sorry to hear you feel that this is what occurred.  We would appreciate the chance to address your issue and find out the details regarding the vehicle you inquired about. Please reach out to me at your earliest availability: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for the great review! We are happy to hear you enjoyed working with Juan. We hope to see you again!

Thanks for the five stars, John! We appreciate your business!

Thank you for the great review, Ann! We hope to be of service to you again!

Richard, thank you for the review! We hope to see you again!

Thank you for the review! We are happy to hear you enjoyed working with our team. We hope to see you again!

We apologize if our calls have inconvenienced you in any way. We would like to resolve this matter and make things right. Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for bringing this to our attention. We apologize if our calls have inconvenienced you in any way. Please reach out to me at your earliest availability so I can address this situation: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for the five stars, Aaron! We look forward to working with you!

Thanks for the five stars! We truly appreciate the chance to earn your business!

Thanks for the five stars, Robin! We appreciate the chance to earn your business!

Thank you for your honest feedback, Melissa. Our team prides ourselves on providing professional and customer focused service, and we're sorry you didn't receive that. Please reach out to our Customer Service Director, Beverly Woodhull, at 623-977-8888 to resolve this matter.

Francisco, please know that our inventory changes daily and when a customer expresses interest in a particular vehicle we want to be sure they have the all the necessary info and opportunity to test drive and  purchase it before another customer does.  We apologize if this left you feeling this way…it’s never our intention to deliver anything but a great experience to current and potential customers.  If you would like to discuss your experience further please contact Beverly Woodhull, our Customer Relations Director, at 623-977-8888.

Ron, please know that we are always looking to improve and would like to speak with your recent experience since we are unable to identify you just by first name.  Please know that all of our vehicles come with a Carfax which lists any and all reported accidents but that data is sourced by Carfax themselves.  While we can try and do some additional digging if there is something more specific you are interested in finding out the reports are generally fairly detailed as long as the accident was reported. If you would like to discuss, please reach out to me at your earliest convenience

Ron, please know that we are always looking to improve and would like to speak with your recent experience since we are unable to identify you just by first name.  Please know that all of our vehicles come with a Carfax which lists any and all reported accidents but that data is sourced by Carfax themselves.  While we can try and do some additional digging if there is something more specific you are interested in finding out the reports are generally fairly detailed as long as the accident was reported. If you would like to discuss, please reach out to me at your earliest convenience: Beverly Woodhull, Customer Relations Director, 623-977-8888. Less ...

Dave, it sounds like your visit here at Peoria Ford did not live up to your expectations- which is not what we like to hear. We would really like to turn your experience around and make things right. Please reach out to Beverly Woodhull, our Customer Service Director, at 623-977-8888.

Thanks for the five stars and kind words! We hope to work with you again!

Brian, please know that it is always our mission to provide the best service to every customer, and we would like the chance to speak with you so we can address your situation. Please reach out to me at your earliest convenience: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for your review and feedback. We receive vehicles in our inventory every day and many of them are customer trade ins.  We do thorough safety checks and inspections on all of our vehicles and only those that pass are offered for sale.   We would like to find out more about your call and the vehicle you inquired about.  Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for the five stars, Angie! We hope to work with you again in the future!

Thank you for the five stars, Manuel! We truly appreciate the opportunity to earn your business! Enjoy your new Ford!

Thank you for bringing this to our attention, Christina. Customer service is our top priority and we're sorry that you feel like we failed you. We want to see if we can make it up to you and regain your trust in our business. Please reach out to me at your earliest availability: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Peoria Ford. Please give our Customer Relations Director a call in order to make things right: Beverly Woodhull, 623-977-8888.
 

Thanks for the review! We appreciate your business!

We can assure you that we would never intentionally deceive you and we're so sorry that you feel like this is what occurred during your visit. We would like the opportunity to speak with you and resolve this matter for you. Please contact me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Valerie, we are sorry to hear about the miscommunication regarding a vehicle you inquired about.  Inventory is added daily and our team always wants to provide customers with a great price and we apologize our team didn’t convey that information to you over the phone.  Please reach out to me at your earliest availability so I can get some additional information about your conversation and who you spoke with so we can help get you the answers you are looking for.  Thank you!  Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thanks for the five stars, Amy! We truly appreciate the opportunity to earn your business!

Thank you for bringing this to our attention. Customer service is our top priority and I would like to get some additional information about your communication with our store. Please reach out to me at your earliest availability so I can address your situation: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Thanks for the great review, Steve! We truly appreciate your business with us! Take care!

Thank you for your review, Willie! We truly appreciate the opportunity to earn your business!