Camelback Ford Lincoln

Internet Approved, Blue Oval Certified, Quality Checked

1330 E. Camelback Road
Phoenix, AZ 85014

Sales: (480) 999-9053

Service: (866) 698-6357

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 8, 2018
dejavuron
The dealer got back to me right away and informed me the pre-owned car taken in by trade was not up the there standards and didn't pass the quality use car program for resale.
Is this review helpful? Yes | No

Response from Camelback Ford Lincoln:

Thanks for the five stars and the feedback! We really appreciate your business and we hope to work with you again in the future!
Oct 31, 2017
bensheva1
Nice follow up.
Is this review helpful? Yes | No

Response from Camelback Ford Lincoln:

Thank you for your comments, and your business. We strive to listen to your needs, and keep you fully informed as we work to earn your business, Thanks again!
Herb Jernukian
General Manager
Oct 10, 2017
rekeever
very responsive query. understood my "wants" and agreed to find vehicles for me
Is this review helpful? Yes | No

Response from Camelback Ford Lincoln:

Thank you for sharing your experience, we strive to meet and beat the customers expectations. We hope to see you, your friends and family back in the future. Your business and your comments mean a lot to us.
Thanks again!
Herb Jernukian
General Manager
Mar 19, 2017
CHEF4U2
Said i was approved! I did all the work showed how much i made. Didnt approve me. I would not trust this dealer.
Is this review helpful? Yes | No

Response from Camelback Ford Lincoln:

We are so sorry to hear about your frustration! Please know that it is always our goal to get our customers financed, but approval is always at the discretion of the banks. We hope to speak with you so we can discuss your situation further. Due to your username we are unable to find your contact information and we ask that you contact Customer Service Director, Natasha Feagins at 855-902-9505.
Feb 1, 2017
Everything is very good had no problems are very please thank you
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Camelback Ford Lincoln:

Hey Roger, thank you so much for the great feedback! Our team loved working with you and we hope to have you back again in the future!
Jan 19, 2017
Pleasant
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Camelback Ford Lincoln:

Thank you so much for the positive rating, Peter! It was a pleasure working with you, come back and see us again!
Jan 19, 2017
sales person was very friendly and helpful did not try and up sale me they offered a test drive right away and were very informed about the product . The finance person was low key and not high pressure. My sales experience as very pleasurable.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Camelback Ford Lincoln:

Thank you so much for sharing this with us, Tom! It is always our goal to make car buying a simple, stress-free process for our customers, and we are so pleased to hear that our team did just that for you. We wish you all the best in your new car, and we can’t thank you enough for choosing Camelback Ford. Our team is here for any future needs, come back and see us again!
Jan 11, 2017
Good experience
Is this review helpful? Yes | No

Response from Camelback Ford Lincoln:

Thank you so much for the great review, Derek, come back and see us again!
Dec 4, 2016
they were great to work with
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Camelback Ford Lincoln:

It was so wonderful working with you, come back and see us again!
Nov 27, 2016
rltaylor
raised price on advertised vehicle, after I had completed credit app. Will not return to camelback Ford
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Camelback Ford Lincoln:

Car prices are based on availability in the market. Our prices can change day to day. Simply mention the price you were quoted on the website. We have a way to track what cars were priced at and on what day. We will always honor a price previously posted as long as it was not an error of some kind. Communication with the dealer is key. If you would have simply told us the original price you wanted you would probably be driving a new car. Please remember dealers are very flexible in most cases. But communication is key. Let us know if any of the cars we have meet your needs.
Read 16 old reviews
Aug 2, 2013
Camelback Ford made my recent purchase a breeze! My experience working with Richard Borman on the new car lot was unlike any other I have experienced. He didn't pressure me into a vehicle I was not interested in and he made sure to get me in the exact vehicle I wanted from the beginning. I even spoke with Brian Pashia on the used lot side of this dealership, and he made me feel like family. He even came over to the new lot to congratulate me on my new Ford Edge and confirmed how awesome of a deal I got! Sean Weiss, the desk manager, was quick to assist Richard in getting me the exact pricing I was after and got me a killer deal on my trade in. Thank you all for such an awesome experience! I would definitely recommend anyone to this location and look forward to dealing with this team in my future service visits.
Is this review helpful? Yes | No
Jul 9, 2013
They were very professional and willing to work with us.
Is this review helpful? Yes | No
Jun 19, 2013
Would have been five stars except when we brought the car the battery died within 24 hours and we told them we had to replace it. They said no problem, they would refund us the cost of the battery... it's been almost two weeks and we still don't have a check.
Is this review helpful? Yes | No
Jun 9, 2013
Excellent
Is this review helpful? Yes | No
Apr 26, 2013
Went to see a vehicle that was advertised. Car wasnt even there and tried to sell us another vehicle. Even after telling the salesperson the specific reasons the vehicle was being sought out. They still tried to get us to go to a tent sale. !!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2013
Tried twice to deal. First had a deal and somehow in a few hrs the car sold. Second got a price and then they called and it was raised a $1000.00 . Not a good place to deal with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 8, 2013
still has truck listed automatic even after I called and let them know the pics show a stick shift.... wasting people's time is lame!
1 of 1 people found this review helpful.
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Dec 23, 2012
it takes them a week or longer to respond and they never use my correct name - they are usually way over priced and try to sell you something more expensive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2012
Dealer could not find the truck ...took more than 30 minutes and then found it and it was a "beater" ...in bad shape, dirty, dented, etc ...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2012
Despite my disinterest in the car I test drove, this dealership calls me daily at minimum. Three different salespeople say they are taking me off the list and the calls persist.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2012
I filled out the paperwork about the truck I wanted Camelback responder within 24 hrs. They responded frist with an e-mail then 24 hrs. after the e-mail they had called with a very low pressure call. I was pleased.
Is this review helpful? Yes | No
Oct 14, 2012
Did not receive a response for 1 whole week. Then a phone call that did not answer any ofthe questions I had about the car
Is this review helpful? Yes | No
Oct 10, 2012
Lady helped out a lot. Would buy from if I find right car
Is this review helpful? Yes | No
Jun 12, 2012
was looking online for a ford f150 called cambelback ford they had one then asked if they could send me some pics of the truck they did I couldn't get down their that day they called me back the next day and asked if I was still looking for a truck and that they still had that truck they sent pics of and got me down there after talking to a sale's person took me 20min to drive there for nothing truck was not there and spent the next 30mins walking around the parking lot for them to tell me they don't have the truck and then tried pawning another truck off on me waist of my time. Just said the truck was there to get me down there the sale's rep I spoke with on the phone wasn't even there when she told me to come and ask for her customer service was really BAD....
1 of 1 people found this review helpful.
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May 26, 2012
hounded by what seams like every sales person, at least six or seven people calling
Is this review helpful? Yes | No
May 14, 2012
Horrible. Called before we left to make sure vehicle was not sold, they said it was there. We get there and it was sold earlier in the day. Talked to four different people. I went down the street and bought a car later. This company is deceitful and should not be represented on your website. In fact we were so upset by the way we were treated, we are writing a letter to the owner.
1 of 1 people found this review helpful.
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