2021 Honda Civic for Sale in Chicago, IL

No pictures available wanted my phone number ro tezt Me pictures

Salesperson was great however the check engine light was on and the car was not prepared for the test drive

Enjoyed my experience buying a car at this location. All staff was friendly and helpful. Thank you Jason.

kept in touch very satisfied

Terrible, crooked dealership. After working all week to get everything in line to buy this car, Donald Dunning said if I sent him a picture of my check they would reserve the car for me as I prepared to drive 2 hours to pick it up. After sending the photo, he said all was ready. THREE hours later he called and said they sold the car to someone else, despite me having a check ready for them. Terrible customer service, do not recommend at all.

Very helpful

answered fast just what i asked not a run a round

Was a great experience the manager Mike was a huge help everybody at the dealership was friendly and eager to help will definitely go back and recommend

I purchased the Vehicle , it took too long to leave to be paying cash. They did lower their price to get the deal done.

Excellent!

I have agreed experience, I talked with Victor and Richard and I received a great service.

This dealership is lying so further my explanation the Mazda they have listen says 7k miles it actually has 70k miles. I informed them about it but they have not fixed it yet. It’s basically to lure anyone who’s not paying attention always check the car fax report. If you look at the other reviews they have a history of this. Stay away

They were nice and helpful but they charge a $300 documentation fee and will not negotiate.

I was told that they had a specific Odyssey that was being advertised. 15 minutes later it was gone and they offered another vehicle - bait and switch, classic. The other vehicle was is worse condition and more miles. We passed.

I was treated bad. I go in tell Raphael what want to test drive. Raphael looked at me and said that is a $20000 car you're gonna need money refuse to let me test drive it I would never go to this Dealership again. I will advise no one to use this dealership I will stereotypes by the way I look. I walked out people save your time and dont go to Honda City Chicago. Just for the record I had the full amount in cash to buy the truck so you just missed out on a big Commission.

Standard response, shows that they didn’t read my question

They kept in touch during the process which was good

The numbers they gave online were just to get you in the door. They were not even close to what they were in person. For example, I filled out their trade form online. They offered $3k less than the low end! Moreover, they added on another $400 accessory that wasn’t in what I was told was the out the door price for a new car. Misleading.

People were friendly and helpful. Rating takes a hit because the dealership tried to bury a $1,000 destination fee in the final price - for a used car. Nobody should pay a destination fee on a used car sitting on their lot. In any event, they did essentially eliminate the destination fee, but we ended up passing on the deal. They get points since the salesman was helpful and courteous.

I had a good experience with this dealership. I like a car but it was not the one I came in for. In was a 2017 with 57000 miles. I Thought about it and decided not to get it,because I would have been upside down with the financing on the car. Great dealership.

They followed out I decided not to hiiiiiii with the vehicle

Multiple people called texted and emailed me almost to the point of harassment .

They gave me an appointment for Tuesday evening and I had to call them to confirm I was going on Monday and they told me they sold the car on Saturday morning. 3 days ahead of my my appointment. I’m an out of town buyer and if I didn’t call to confirm, they wouldn’t care wasting my time driving 9 hours on this cold weather. Such a lame service!

Horrible phone service got approved for a vehicle and was trying to lower my down payment with a co-signer add on and never got a respond the dealer kept ignoring my calls, said would call back and never did, and at a point hung the phone up on me not the bet way to work with customers.

I made an appointment to see this car and when I got there I was shown an older model Honda Civic. I never saw this vehicle.

went well

After countless hours at different dealers. I finally was able to drive away in a new car thanks to my new good friend Jeff Parham aka JP at Napleton Honda River Oaks. JP took his time and made sure he got me the best rate!!! I already knew what I wanted and he made it happen for me. The entire crew was so helpful I was blown away. I’m normally not a review writer but I had to give Napleton Honda in River Oaks their props. Thank you 10x’s!!!! Go see JP you guys

Great dealership went to a couple dealers and this one seemed to have great intentions in the buyers interest.

Excellent!

Dealer was slow to respond. I req information on 12/31 Thurs and they did not get back to me until Tues. i purchased a vehicle on Saturday

I read the Carfax online before making an appointment to test drive. In the body of the report the Carfax, there was noted a dealer recall of the DRIVESHAFT! The status was: Remedy not yet available. To me, this shows the car is not safe to drive, and they should not be trying to sell it. Very sleazy.

They helped me allot as a first time buyer. Really guided me through everything.

It was awesome

Looking forward to a great deal from Igor. Let’s see if he comes through - so far so good

Good dealer we just couldn't negotiate the price I needed over the phone.

Quick excellent service

had an appt scheduled w/Elgin dealership. Bought car and cancelled appt; response was super nice, and included, 'enjoy your new car!'

Good dealing with Nathan. Would deal with him again.

Dealer was quick to respond, Salesperson and Sales mgr. were very friendly and respectful.

Promptly contacted me on vehicle status

Good

This dealership add extra costs to the price of the car. Saying it’s a Restore fee to put the car back in it’s original form. I think that’s not right, the car should be what they listed it for. I don’t think I will be back again, because I asked him to take off the warranty and they wouldn’t take it off my Contract. The business manager told me if I took off the warranty that he would not sell me the car. I did love the car so I perceived with buying it.

Rhiyann was prompt and good to work with

Horrible experience. Reached out regarding a car and set up an appointment to visit. We drive 90 minutes to show up and have the salesman say they have monkey for the car right now. And there is nothing we can do. They knew about it in the morning and our appointment was at 2:00. The person who I was texting with to set up the appointment said the car sold. Horrible and dishonest service!

Follow up was good.

Contacted in a timely manner

Fast response

Helpful and accommodating. I could recommend this Dealership.

They were very nice

Sales staff kept in contact and were nice to deal with.

even if I didn't answer, there response were outstanding. they are on the top of the game. I would like to extend my great appreciation for there great job

This was by far the worst experience I've had at a dealer. I drove 45 minutes each way for them to then realize that the air ride suspension in the truck was stuck in the lowest setting (for park). Not to mention, I was not greeted by a salesman, I had to go ask for assistance while music was blaring in the place and the employees were just hanging around talking. I wouldn't recommend doing business with this dealer to anyone

Very poor customer service, will never do business nor will I recommend business to them. I called to let them know I am traveling 3 hours away and needed complete pricing so I am come in to complete deal abs bring check from my bank. Refuse to give me any pricing and kept demanding that I will have to come in. Asked several times to speak to a supervisor was denied one

Wish it was possible to give this place 0/5. Was told this car and another were available all day even set up and confirmed a time to stop in. I received another confirmation on my way in. I drove an hour each way only to have both cars magically not on the lot anymore. Not only that, the salesperson then tried to sell me a newer and more expensive car. This place stinks and their tag line should be home of the bait and switch. Stay away!

Rhiyann was prompt and good to work with

Great customer service

Steven Solberg has been very helpful in communicating with me regarding this vehicle and others. Although, this vehicle was sold before my appointment, he's been assisting in sending other similar vehicles my way. Still on the search for the right vehicle for me.