Used 2019 Kia Soul for Sale Nationwide

Awesome

Great very fast at responding calls and very helpful

Fast response and very helpful staff.

Helpful and friendly

The people are very professional and find the way to help you to get the car you want I will go back if I get another car

Friendly, but car didn’t meet expectations, great service though and definitely willing to help.

Initial response was quick, trying to obtain additional information was not productive. Trying to buy, sight unseen, and needed a few more details about the car. Two subsequent emails went unanswered. I won't give a negative . review, seemed like good folks. Buying sight unseen, to me, requires an in depth condition report by the sales person.

Dealer responded promptly but car interested in was a stick shift.

Negotiations for purchase still underway. Due to my illness, my so has been handling matters & reports that he is very pleased so far. Given that Christmas is right around the corner, we will likely not conclude matters for a few days will be able to give a more comprehensive rating at that time.

I was contacted and though the information they sent me was informative, it wasn't what I was looking for.

Good

Friendly people and very professional sales person

From my initial connection with John, I knew that we would have an easy purchase. The crew is incredibly welcoming and pleasant to deal with. Loved working with them and well worth the drive from Knoxville to make the purchase happen!

dealer was really good. You can buy from this dealer as he tells the truth about the car. Even though i didnt buy it, i would buy from them as they are virtuous

Finance at dealership said they could not find pre approved loan with cargurus.com. At least 2 companies had done so, they ran my credit check everywhere got me approved for almost twice as high payments then I asked for. Long story short they kept the truck and I bought else where.

The dealer did not keep me in the loop when I was trying to buy a car. I do not recommend them and they deserve the lowest rating. Totally unsatisfied. I was left in the dark and had to make phone calls to provide updates. I was supposed to receive a call from Financing. I just waited and waited for information and as a result, they lost the sale. Their sense of professionalism is clearly lacking. Because of this, I went to purchase a vehicle i

Excellent help at the dealership and pre approval

Very responsive, but too expensive to move across country!

Terrible. I bought the vehicle and it was delivered with 3 flat tires and no temp plates.

Doug was great!

Excellent experience

Great customer service

I bought this car and it is fabulous.

Yes, they sent automated e-mail responses, but did not give me more information about the car of interest, just a link back to the dealer website. Not helpful.

Very friendly and helpfull, will do business with them again.

Very satisfied

Helpful

The car battery died twice during my test drive.

My communication with Alp at this dealership was great. He was responsive and flexible. Overall it was a good feeling however if you’re looking for a “dealership” like experience they are more like a car repair place. It is also difficult to find them. My only complaint is that the car was “detailed” but it was still dirty inside and some car pieces were not attached. They could definitely be more “detailed” in their detailing!

Excellent, they were very accommodating during this time frame and came through with what they were offering.

Process was quick and mostly handled over the phone. The salesperson was responsive and informative the whole time. Love the technology used to sign paperwork!

Very responsive and does their best to help you find what you’re looking gor

I contacted the dealer through email about a car I was interested to buy. But I never got a reply. So I contacted them on phone and they said it is available. So I asked them if I can come and check it. They said and asked me to come in. I drove all the way for almost a hour and walk into find out that the car has been sold. Very bad dealership. Would never ever visit the dealership and would suggest anyone planning to visit to stay away.

Great

Prompt communication

Great experience!

they responded to my email fast.

Great

Excellent

I was impressed with the salesman at southwest Kia. They seemed to be transparent and honest.

good

It was a good experience