2014 Toyota RAV4 for Sale in New York, NY

The service was excellent, and the staff was very helpful everyone there was as one and my sales associate Stanley was the best. Thank You Bay Ridge for making my car purchase easy.

I was interested to buy this car after exchanging few email with one of the sales people Guess what happen ? I told him I’m located in California do you guy provide shipping or recommande someone His replay was you come here you pay and the shipping you are in your own That was rude and bad for you guys working in this dealership Remember manners are always good

Was really disappointed, first of all the pictures on car gurus wasn’t the pictures of the actual car (the car in the pictures had backup sensors, and no scratches when I came to see it it didn’t have backup sensors and it was all scratched up,) drove 40 miles to look at it and they show me the car all beaten up it wasn’t cleaned inside or outside it looked disgusting ‘not’ what I would expect from an authorized Toyota dealer, overall I can say my experience was ‘very poor’

The best ever in car transaction. Homely and accommodating . Read to assist in any possible way . Took my car home same day . I love it

the salesman James Adamo was very helpful and professional. a true gentleman. I had a very good experience with Lexus of Englewood. A class act all the way !

Dealer gave me a price, which I found acceptable, then added a "document fee" of $700.00 to the total. I said no thanks.

I called for the drive test, and the girl tells me that they don't have that car, I give her the information that appears on the web and she says no that the year I give her is not the same as the mileage, that the mileage is from another auto.false information to attract the client is not fair? Toyota highlander 2013. 26,712 miles fake informacion to attract clients

The dealer was very professional and very nice I will recommend him to anyone who wants to buy a car

Very responsive

Great

Car buying is strictly business, never get personal & too friendly. This was the best experience I’ve had at a dealership by far. Customer service % satisfaction, all the guys that I met there was great. I would definitely recommend this dealership

Great

Contacted them about Acura MDX and viewed the vehicle. Found them to be honest and clear

Very satisfied, Lou was direct and straightforward about everything concerning the vehicle..

What they lack in customer service Is made up in pricing. I was a day late and dollar short to buy from them. Sofia was helpful—hopefully next time around.

Top notch Dealership. Dondre, the salesman was so great, so knowledgeable and so pleasant to deal with. Then an assistant named Vincent came on board and was also wonderful to deal with. Both young men were very smart. A great experience!!

They've been helpful & informative.

They were great to work with. We did not settle on a deal but I would consider them in the future to buy a vehicle

I received two text messages. First message thanked me for my interest in their company and mentioned that they would have a salesman being in touch soon. Message number two came a day or two later. It asked if I'd been contacted yet by a salesman. I replied not yet. That's the last time I heard from them.

Excellent follow up

Nice people, very helpful

friendly staff honest and very professional, top quality cars

Response was very quick and informative.

Looks good

They responded quickly but I Bought a car elsewhere

his dealer contacted me and scheduled an appointment for me, but I change my mind from the vehicle. I'm giving them five star because they were professional when I spoke with them.

got back to me quickly and was very helpful

Had a great over all experience buying my car here. They aren’t pushy at all. They take their time to explain everything and make sure that you also understand. Buying a car can be hard but with them they made it easy. Would highly recommend. I worked with Carlos.

I was unhappy with the undisclosed fees. When I got a price quote it included a deposit of$1995 and dealer prep fee of $1990 which added almost $4000 to the price listed on Car Gurus. Compared to other dealers the fees seemed too high.

I was not pleased with all the hidden fees, but decided to put a deposit down anyway and after a couple of days I realized that the deal we made just didn't make sense. They made an appointment with me to finalize the deal and I took off of work, only for them to not receive the title for days. I know it's not their fault, but they never said they didn't have the title in their possession and that it might not work out on the day of the appointment! I wouldn't have taken off of work!

I didn’t ever go there but the reps were very nice in texting. Ack and forth.

I answered an ad for a car w/built-in navigation, since I’m moving to a place with bad cell service. They confirmed its availability and that it had navigation in a call. I rented a car and traveled 1 hr to go see, test drive, and hopefully purchase. When I arrived, it did NOT have navigation. They pushed me to buy an external navigation device, e.g. Garmin. LOL. Complete waste of time, tolls, and rental car cost.

This place was the worst... car was so dirty staff so rude he addressed me as hey.. I drove 13 miles for nothing... never again

Excellent services and good attentions

Patient, Caring and overall a great experiencey

They try to help you find what you are looking for. Took off a star, since they did not know what they had in stock.

Very satisfied with the service and attention they provide to customers thanks

Wonderful

Very helpful, even sent me pictures under the hood. Though I had to email twice for it, they apologized for being understaffed

Great experience love it

Very deceptive tactics. The salesman wanted me to give him a $500 check without disclosing the cost of loan. For example if the bank wanted $3000 loan originating fee @ interest rate of 25% and if I did not buy the car on those terms then my $500 would be forfeited by Ideal Cars. I did not get straight answer to any of my questions. A total waste of my time and insult to my intelligence.

Good service very attentive

Great people very professional.I was pleased with my purchase

Terrible experience i was looking for a car called about an hour before I showed up told them i would be coming and when i arrived they told me they didnt have it similiar experience in other reviews bad scheme to attract customers

Did a great Job, answered all my questions and concerns. Explained all my options.

Prompt responses to my email inquiries. Was willing to address a selling price. Overall pleased and will begin touch this Spring when ready to purchase.

Very responsive and clear

The representative was friendly and professional. She was knowledgeable about the vehicle and interested in assisting me.

there is a non negotiable low jack fee, a reconditioning fee. At the end 4,000 in fees was added to the list price. i was a cash buyer and really didnt try to work with me.

They got back to me right away.

Great

Dealership does not stand by their products. Brought a vehicle and it didn't last a month and the dealership will not fix it.

Provided all the info I requested good experience.

Photoshopped the car. Pictures showed a perfect car but when I got there both doors had massive dents. Salesmen even tried saying the dents would “buff” out. Lol.

Kool

They are absolutely amazing and they have great deals. Great Service. Would absolutely recommend this place to everyone

Good