Subaru dealerships near me (East Boston, MA)

Very responsive without being overbearing.

The AI auto responses were multiple and confusing. I wasn’t sure who I was talking to at any given point. A sales person never actually contacted me. I got conflicting information about purchasing out of state and asked for a sales manager to call me. Never heard from anyone. Bought elsewhere.

Made the whole process very easy and got me a lower rate then I was able to find anywhere else.

The sales rep Greg was what sold me. I mean the car was great. But Greg made the whole process enjoyable. People make the difference!

Great staff

I had high hopes of going to this dealership and buying the car but I received a call from the place stating that since I was from NH, they were adding a $500 fee to register my car! What? They explained to me that they've been burned before from people from New Hampshire. So I would have to pay the cost of them sending a driver to the registry of New Hampshire to register the car for me. I don't think this was a good place to do business with after that. It's too bad because I really liked the car. The price was good, but their business practices led me to look to other dealerships that have equally good deals.

The sales person lacked knowledge in the sale process and the car features. After making an appointment to see a particular vehicle on the lot we were pressured to test drive a vehicle other than the car we went to see. We eventually purchased the car we wanted but there were a couple items we were told would be taken care of before delivery which were not. We were told the Inspection sticker would be done which was not. Lots of miscommunication during the delivery process.