Nissan dealerships near me (Pomona, CA)

If I could give this place 0 stars I would. I spoke to a salesman on Tuesday morning, stated my interest in the 2022 Nissan Altima and set up an appointment. I live about 70 miles from the dealer, but the price was something I could not pass up on. Upon arrival, we did a test drive and I was ready to sign papers to purchase. After about 20 minutes of waiting, the finance guy or manager (who knows) came back and said there was a mistake online and the price of the car that was displayed online ($24,988) was not the correct price. Instead of apologizing for the inconvenience or showing us something in our price range, the salesman I spoke with on the phone and the finance guy/manager stayed quiet. We gathered our belongings and left. This was the worst group of unprofessional individuals I have ever encountered. It’s shocking that the doors are still open. Where do you all get off scamming people and baiting them to come in, just to price gauge? Overall 0/10 experience. Steer Clear.

This Dealers customer service when you want to buy a car is great, from the time I inquire about it, I was contacted the next morning, first it was Rick which is the internet salesperson then Joe the sales manager followed up. I purchased the vehichle and I am happy with it but throughout the time of negotiating there was some things I started noticing which I didn't like but kept my peace, as a believer in Jesus Christ I knew He was in control. If you have your own financial institution DO NOT PROVIDE YOUR SOCIAL AT ALL,THEY WILL RUN YOUR CREDIT, THEY WILL TELL YOU THEY WILL LOOK YOU UP BUT THATS A LIE BEWARE! Also I only received 1 key and Joe stated he will get me another key its been 2 weeks and yet I haven't heard from Joe, Rick nor Jonathan. I was supposed to receive a call from Stephanie as well but have not heard from her. Overall it was an okay experience not what I expected from a dealer in Irvine,.This has been my experience so far.

They supposed to run my credit only 2 times for two different lenders but they run it over 10 times with different lenders without telling me and confirm with me

Contacted dealer about a used vehicle. They set an appointment. Sent clean carfax. I show at the agreed to time. Wait 10 mins…sorry car is in body shop…show me photo of the lower skirt damage. So much for clean carfax! I had even asked if there was damage before I drove an hour to get here! 35 mins later they still hadn’t produced the car after repeated promises it was coming. So I left. Norma and Pamela dropped the ball on this one. This could have been an easy cash deal. They set appointments without making sure cars are ready. They don’t tell you the car has damage before you arrive. I wasted nearly 3 hours of my time.

When I asked about if there any room on the price cuz I seen a couple others same year and model with less mileage! There texts back were unfriendly and didn't offer reson that they would be Negotiable with their price ?!?!? So never made attempt to go look at thier truck for sale

Very persistent with calling. Which is good. Everyone who called were professional and willing and waiting to assist.

Horrible experience. Harasses me about my appointment and when I showed for it, the car had been sold the night before. And no remorse. That is unprofessional and they cost me 4 hours of driving in LA rain

I had a horrible experience at this dealership. The car on the ad looked great compared to the car that the dealer showed which was in horrible condition. The car that I was shown had not been cleaned, scratched up wheels, and the front bumper had visible damage underneath. The sales manager came out and gave us an excuse that they had been busy so the car was not in the condition that we expected when we e arrived. Very unprofessional. No accountability. Dishonest advertising.