Hyundai dealerships near me (Naperville, IL)

This is the absolute WORST dealership EVER. Day 1 I told them I had no doubts and I am cash ready to buy a vehicle right then and there, and all they did was constantly tell me “someone will reach out to you soon” or “later today” day after day after day. I really don’t understand what the hold up is but they wasted so much of my time and every time they called me to talk about bs, I would cut to the chase and ask them to send over a purchase agreement so I can just straight wire the money but it was like they didn’t even want my money and just kept dragging me on. Finally I found the GM of the dealership and contacted him directly and even him making me wait 4 days FINALLY sent over a receipt (which isn’t even a purchase agreement but fine) with a $4000 markup on the vehicle ON TOP of a $500 document fee??? PLEASE save yourself the headache and don’t even deal with these goofys all they’ll do is waste your time and enrage you!

Sent emails to the dealer, they replied but unfortunately did not have the car I wanted.

Really great communication! The process was really easy, I felt like they went above and beyond to ensure I was getting what I wanted and that I was leaving with a nice and reliable car.

Stay far away from this place! I contacted the dealer about purchasing a vehicle and spoke with a sales person. He gave me a price and i agreed that i would come buy it but wanted a few additional pictures and the price quote in writing as i would be traveling from out of state to buy the vehicle. He sent me no pictures i asked for but did send me a price quote for about 5k more than the price he gave me over the phone. They added a bunch of ridiculous charges for aftermarket so called protection packages and lo jack security. When i asked him to remove those charges as i did not want them he told me he could not because i was not financing the vehicle thru them. So i called the next day and talked to the sales manager and he told me he could not remove those charges because i was buying the vehicle from out of state. This place is full of scammers as you can read from other reviews there is a reason why they have 1 star reviews stay away you will waste your time .

Told me they wanted an additional $4000 for add ons and then wasted everyones time by dickering for every penny. Played too many games and I just don't feel good about the experience.

Highly good

Had a good test ride with the sales rep. Made an offer and sales representative was to get back to me within a couple days. When they got back with us sales rep stated car had been sold. This was not true as an inside sales rep called a day later and said the vehicle was still available. Received a second call a day later stating car was still available. Car showed back up on CarGurus and their website and had been marked up another thousand dollars. Disappointing that we were not given honest statements. I would’ve much rather they stated they did not except our offer and moved on. I would not recommend the dealership to any of my friends.

Nice guy.