Ford dealerships near me (Rutherford, NJ)

I went there unannounced with cash in hand to purchase in full . They had me waiting 45 minutes and the car couldn’t start . It had electrical issues. I was told by “Emin” he would call me when he get it running, He never called even tho I reached out because I was still interested. I then got way better service at another dealer

Good

Very easy to work with.

I contacted the dealer about a car and received an autobot named Vinessa. Vinessa asked if she could help while at the same time I received an email from a salesperson. I asked the sales person a few questions about the car and they said they would get back to me. Meanwhile I answered Vinessa that a salesperson had also emailed me and that they were answering my questions. After a day had passed I had not heard from the sales person but Vinessa emailed again with the same email as the day before asking if she could help. I told her the sales person had not responded yet and she said she would get me another salesperson to help. Well after a few days of back and forth with Vinessa sending the same email everyday and a salesperson never getting back to me, i moved on.

Very helpful. We are in the process of finishing the deal and I am happy with everyone I have worked with so far.