Ford dealerships near me (Holland, MI)

Mark from the dealership responded and I told him we are two hours away but we will be there between 10:30 and 11:30 and we definitely want the truck and he took my number and info and the time was set but when we got there after our two hour drive they sold it to someone else and we were on time. I even called in to confirm that we are on the way. They said they had nothing else comparable to the one we were looking at!! We will never buy from them and I would recommend no one else to buy from them either!

'Ducky' was a great help in researching the car I was looking at. He made a whole series of videos form and test drove the car personally for me since I was buying from out of state. Unfortunately, we couldn't work out a deal, but would definitely buy from him.

They were extremely helpful I'm very Happy with them

Good communication

Looked at a used car here. They said it was good to go and passed all of their inspections, but it was due for a big preventative maintenance repair and a needed a part replaced that shouldn't have passed an inspection. They not only wouldn't budge on price, but wanted me to pay for them to do the repairs they didn't disclose, but lucky me, they offered it at a discount. Basically there was a hidden fee on top of the normal dealership transfer fees. I either paid the original OTD price and paid outside for a couple thousand in repairs, or I paid them for the car and the work, which wasn't much cheaper than my mechanic would have charged. Either way I would be paying a couple grand extra on sticker price. I thanked the dealer for their help and time anyway, and never got a response back. They were going to dealership me and weren't even decent enough to respond politely in closing.