Fox Ford Mazda

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Internet Approved, Blue Oval Certified, Quality Checked

3560 28th St SE, Grand Rapids, MI 49512

Sales: (855) 509-9546

Service: (888) 996-6011

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 28, 2017
Guru9CPX
Great experience, very helpful. I'll be back!
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Jan 17, 2017
Tom Perso
5
Very friendly dealer.
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Jan 10, 2017
Great response
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Dec 31, 2016
Was well informed and advised to which salesman to work with. However, just stopped in unannounced to take a look at the vehicle. A salesman came out asked if I would like him to get keys to look inside. While looking I asked about price. Was told in a manner that indicated judgement that I couldn't afford it. Say Pretty Woman here " big mistake really big". Just because someone isn't dressed up doesn't mean much. I had been helping someone that morning and didn't take time to clean up. Since this time am enjoying taking the time to look elsewhere. Time and MONEY is on my side.
1 of 1 people found this review helpful.
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Dec 13, 2016
We greatly appreciated the sales and financing people staying late so we could complete the deal. I would have given a better rating but the detail shop did a horrible job of waxing the vehicle. There was wax all over the plastic parts. I understand they use a machine to wax but the car looked worse after it was waxed. I'm sure the sales woman and I spent more time trying to wash the wax off the plastic parts then the people spent waxing it. Once again, I love the car and the efforts to complete the deal are appreciated.
1 of 1 people found this review helpful.
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Nov 28, 2016
I was very happy with Fox Ford. Someone got back with us right away. Found me what I was looking for. His name is Carter. Everyone one there is very friendly. Very informative on showing me everything on the truck.
1 of 1 people found this review helpful.
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Oct 27, 2016
Very helpful
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Oct 10, 2016
NN04
5
Prompt and honest.
0 of 1 people found this review helpful.
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Oct 9, 2016
Contacted me immediately. Great customer service. Thanks
1 of 1 people found this review helpful.
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Oct 8, 2016
Dealer contact me right away unfortunately the car was sold the night before and I was very happy with the response time
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Sep 28, 2016
Staff was friendly but the car was not as advertised. The ad included things like a power sunroof, which obviously not on the car. Not sure if that was a tactic to make a cat that was overpriced by kbb to look like a fair deal on Cargurus. Error persisted after the sales staff was informed.
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Sep 21, 2016
mike171333
both contact and follow up
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Jul 13, 2016
Very professional
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Jun 20, 2016
The used sales staff that we worked with throughout our purchase were very professional, efficient and helpful. They were prompt at responding and had everything in place for us each step of the process. Thank you for making our buying process so smooth.
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Jun 4, 2016
Purchased the mini. The experience with the dealership was very enjoyable. Good staff, very professional and quick in completing the purchase.
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Apr 27, 2016
I like the car but was looking for fewer miles
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Apr 11, 2016
Quick response. Good follow up. Trim level wasn't what we were looking for.
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Mar 6, 2016
Great
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Feb 28, 2016
Unit wasn't what I was looking for
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Aug 19, 2015
Excellant
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Read 18 old reviews
Feb 25, 2015
Everything exactly as stated. Jay responded quickly to all requests. Drove 120 miles to look and pick up. Thanks Jay
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Dec 9, 2014
Had appt but still had to wait Made an offer they wouldn't meet
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Oct 7, 2014
The salesman "Goose" was great to work with. The truck we looked at was not so good, but I would purchase from them given the right deal.
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Sep 29, 2014
Wes was great
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Aug 30, 2014
Very knowledgeable salesmen contacted me immediately. Not overly pushy. Very good impression of fox.
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Jun 12, 2014
Were flexible with the price and respectful of customer pricing options. Not always the quickest turn around time on communication or quotes, but still good.
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Jun 4, 2014
Dealer did respond quickly but I felt it was the old bait and switch...the car that I was looking for was sold that morning of course but they right away said they had several others but once again of course the ones they did have that were like what I was looking for cost thousands more than the one I saw on the internet.
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Apr 19, 2014
Rude salesman
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Apr 11, 2014
Good
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Jan 16, 2014
The truck was a 2006 ranger sport very nice truck. Good people.
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Jul 5, 2013
Good
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Jun 25, 2013
Great experience. Goose even came in on his day off.
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Apr 30, 2013
Good
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Nov 16, 2012
Great made a deal.
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Sep 27, 2012
Answered all my questions!
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Sep 17, 2012
Not forthcoming with information
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Aug 30, 2012
my thanks to goose who help with every thing
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Aug 3, 2012
Like most salesman they lie and just try to make the sale
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