Ford dealerships near me (Falls Church, VA)

They were great!

Terrible dealership. Not willing to negotiate at all and way undervalued my trade. After pushing they just said “well that’s how we do business” wouldn’t buy a car from them if they sold it for a dollar

I don’t actually know if this vehicle is still available. The only responses to my inquiry that I received was their automated messages saying how dedicated their staff would be to my satisfaction. They said they would be just as persistent providing me great service as they were providing me with information in the sales portion of our interactions. As they never got back to me, I wouldn’t take that as a good thing.

Salesman didn’t answer my questions so I became disinterested . I asked about the undercarriage and the salesman ignored my question until I told him I was not interested. He later sent photos of undercarriage that was below my standards.

Was a good experience truck is beautiful and preforming great

Good service

The sales agent had great mannerism and caring. The manager Rocky I feel needs improvement in his customer services skills. Never came to me after the sale was complete and said congratulations or thank you for your business.

Contacted twice through cargurus and via listed text number with no reply. It required a direct phone call. There was no negotiation on the price. There was no holding the car even with a deposit, They refused to ship a used car and would not even pick me up at the airport. This soured the experience. In the next message I called with pre approved financing ready to check out and then they told me someone else is coming to pick it up. There was a disconnect between the salesman and what was going on at the dealership itself. I messaged the manager about the experience without a reply, showing that they truly do not care.

Great service great salesman

Seamless transaction. Alex and Carlos was very helpful and pleasant to deal with.