Backup camera in 2019 colorado z71
Asked by Guru9C84W Nov 15, 2019 at 10:45 PM about the 2019 Chevrolet Colorado Z71 Crew Cab 4WD
Question type: General
My backup camera in my 2019 colorado z71 is not sharp and clear. I have
dealer to show me other z71's and check camera and they were all very sharp
and clear. He said mine had a different model camera and the cameras in the
other trucks would not fit in my truck. This is BS to me. They put in a new
camera and new cables and still no improvement. What can be done????
9 Answers
Sounds like BS to me too!! Call Chevrolet Customer Service at 1 800 222 1020. Explain to them what you've experienced so far, that you're unhappy, and mention The Lemon Law in passing! If the other vehicles are identical to yours and the camera is crystal clear I would agree with you that something is wrong with yours! Some Dealers, like my local Chevrolet Dealer, absolutely HATE doing warranty work!! You might have better luck with another Dealer. But try customer service first. I'm sure you can email them as well. Hope that helps! Jim
You can complain to the service manager or the regional manager. Take the truck to another Chevy dealer or contact Chevy customer service.
Thanks for the answers .....I will call the number you listed and I had already made an appointment with another dealer in another town. I really appreciate your help.
You're welcome. Glad to help!! Please keep us posted! Hope all goes well for you!! Jim
There's a clear plastic cover on the canmara lense, remove it.
They removed that the day I picked up the truck. Thanks
They removed that the day I picked up my truck. Thank you.
I contacted GM today with my camera problem and they are suppose to call me back with 48 hours. Will keep u informed. Thanks for all the suggestions.
Still working with GM.....They insist the camera is HD and I think it is SD. So far, they installed a new camera, harness and next week will put in a new radio.
