Why does my brand new starter gear not engage?

Asked by Sep 01, 2014 at 12:00 AM about the 2000 Isuzu Trooper 4 Dr S 4WD SUV

Question type: Maintenance & Repair

I have recently purchased a new starter for my 2000 Isuzu Trooper online from what
seems a reputable source. Upon installation we found that the gear that would connect to
the flex plate does not retract on it's own. When we pulled it with a vice grip, it came out
as it should, and as the old starter did. In the car, it made spinning sounds but no
connection. It's a brand new starter, connected to a brand new battery. What is the
problem here?

3 Answers

35,405

It's defective. If you have an Advanced Auto Parts Store near you Google coupons for them and save time and money.

2 of 2 people found this helpful.
70,365

I agree. The starter is defective. I work at NAPA and, unfortunately, it does happen from time to time. HTH. -Jim

100

Starter has a solenoid that you should check.

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