2014 CX-5 won't shut off

Asked by May 22, 2017 at 11:17 AM about the 2014 Mazda CX-5 Sport

Question type: General

Having the same issue.  Turn the car off--but it does not turn off.  (not putting
your foot on the brake and turning it off does not work)

Please report this to Mazda so they will address the issue.  Mazda told me
that they did not have any issues reported to them. (apparently other than


13 Answers


I have the same problem with my 2013 Mazda CX-5. If I disconnect the battery, the electronics will shut off, but if I try to restart the car, none of the electronics will turn off. I replaced the batteries in both the key fob's twice now, and I still get the same results, I also replaced the car battery before all of this thinking that was the problem.

2 of 2 people found this helpful.

The problem is with the gear shifter . There must be a sensor that tells it when its in park. If you move the shifter from left to right real fast a couple of times, it will shut off when you push the button.

3 of 3 people found this helpful.

My 2014 CX-5 is doing the same thing. First it was once in a while now it's constantly. I've had my battery run down so many times I bought a Mighty Max jumper for fear of being stranded. I live 50 miles from the nearest town. I have tried moving the shifter like Antonio mentioned above but sometimes nothing works. I just have to hope it will start next time I get in.

4 of 4 people found this helpful.

I have the exact same problem in our 2014 CX-5 Touring, is Mazda listening? This is a safety issue and should have recall status; thoughts anyone? Otherwise we love the vehicle but this problem needs resolution by Mazda

1 of 1 people found this helpful.

I have the same issue with my 2014 Mazda touring CX 5. What a pain!! I crank again, press the press the brake put it in drive shift back to park and if I'm lucky it shuts off. Today I've had to restart 9 times when it should have taken me 2. THERE SHOULD BE A RECALL!!!!!

2 of 2 people found this helpful.

We are having the same issue with our 2014 CX 5. Took the family into NYC the other night and parked at an outdoor valet lot. When we returned to the lot after dinner, the battery was dead. We were one of the last cars in the lot, but thankfully I had jumper cables and the parking attendant was able to use another person's car to jump start us. My co-worker has the same exact car/model year, he is having the same issue. When he took it to Compass Mazda in Middletown, NY, they refused to cover the repairs (even though he had the extended warranty). This car is primarily driven by my 17 year old daughter, and I am really worried she is going to be stranded with a dead battery as a result of this manufacturing flaw. No doubt there should be a recall on this issue.

2 of 2 people found this helpful.

I thought I was the only one I have a 2014 Mazda Cx5 touring and it is a consistent problem I go to press button to turn off and car stays ON...drives me crazy

2 of 2 people found this helpful.

Wrote to Mazda again and linked to this site. Hopefully, they will consider addressing this issue. Two weeks ago, it took 31 tries to shut off my car!

2 of 2 people found this helpful.

GuruZ14KS Holy Crap. Last week it was at least 7 tries. I had to put seatbelt back on move car from park to drive and back again before finally car shut off. People look at me and think I don't know how to turn my car off..

1 of 1 people found this helpful.

My wife has the knack for turning it off (better than me) she jiggles the gear shifter and releases it so it kind of slams into position this seems to work. Is there a Mazda forum where we can all write in or some consumer advocate group? Had to leave ir on a couple of times mot only does it deplete your battery but you can’t lock or alarm your car

I’m having same problems. 2014 Mazda CX-5. I have to turn the engine back on, put in reverse, put it back in park and try again. I turn off Bluetooth, all audio, and make sure all the doors are closed. Sometimes it takes up to 8 or 9 tries before the “accessories” in the car shut down.


It apparently is a sensor on the transmission. Took it to the dealer and had it replaced, $249. Seems to have fixed the issue.

Also have this issue with 2013 cx5 touring. Drove me crazy also... until now put in park and hit 3 bumps to the left. Works every time! NOT 2 bumps,... 3 is magic number. Good luck! Also reporting to Mazda Corp. Can everyone else do the same? Majority gets results!

Your Answer


Looking for a Used CX-5 in your area?

CarGurus has 26,010 nationwide CX-5 listings starting at $6,449.


Mazda CX-5 Experts

  • #1
  • #2
  • #3
View All

Related Models For Sale

Used Honda CR-V
841 Great Deals out of 58,482 listings starting at $995
Used Toyota RAV4
809 Great Deals out of 51,142 listings starting at $1,600
Used Mazda CX-9
116 Great Deals out of 10,054 listings starting at $2,950
Used Nissan Rogue
777 Great Deals out of 66,974 listings starting at $2,110
Used Mazda MAZDA3
344 Great Deals out of 27,315 listings starting at $899
Used Hyundai Tucson
242 Great Deals out of 21,654 listings starting at $1,495
Used Ford Escape
1,216 Great Deals out of 102,879 listings starting at $1,200
Used Mazda MAZDA6
188 Great Deals out of 10,870 listings starting at $700
Used Subaru Forester
388 Great Deals out of 38,247 listings starting at $1,495
Used Jeep Grand Cherokee
1,024 Great Deals out of 71,580 listings starting at $1,195
Used Chevrolet Equinox
1,105 Great Deals out of 67,921 listings starting at $760
Used Jeep Cherokee
501 Great Deals out of 60,784 listings starting at $1,995
Used Nissan Murano
425 Great Deals out of 22,798 listings starting at $400

Used Cars For Sale

2017 Mazda CX-5 Sport For Sale
864 listings starting at $21,353
2016 Mazda CX-5 Sport For Sale
6 Great Deals out of 151 listings starting at $11,490
2015 Mazda CX-5 Sport For Sale
9 Great Deals out of 155 listings starting at $8,995
2014 Mazda CX-5 Sport For Sale
6 Great Deals out of 152 listings starting at $8,865
2013 Mazda CX-5 Sport For Sale
3 Great Deals out of 59 listings starting at $6,449

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.