My rear passenger side door will not latch and stay closed, any ideas?

10

Asked by Sep 06, 2015 at 02:52 AM about the 2013 Ford Escape SE

Question type: Maintenance & Repair

I went through the past posts and found answers to questions about how
they cannot get their rear door to open but nothing on the opposite end. I
have a 2013 Ford Escape and the rear passenger side door will not latch
closed. I just opened it while cleaning it out and it won't close now. I've tried
switching on/off the locking safety feature and the little things I could think
of but no luck. I live in apartment complex so my vehicle is sitting
unprotected not to mention I am supposed to go on long trip in two days.
Any ideas or help would be appreciated, especially since its holiday
weekend so doubtful I'll be able to find service help tomorrow, let alone if
vehicle is still there in morning.

9 Answers

1,995

ok ok here look at the latch part of the latch and see if the clasp is closed.here I have a better idea I have added a video. ok if this is not it and the clasp is is clasping and then just opening back up again with out operating the handle it could be that the that either the latch is bad or you have a stuck rod on the inside of the doo that is holding the latch open like the handle is pulled. https://www.youtube.com/watch?v=wmWsM-TSaKo

5 out of 5 people think this is helpful.
Best Answer
10

Thanks for your quick reply, much appreciated especially with it being late night on holiday weekend. The clasp is not stuck down, stopping the door from latching. I am able to move the clasp, open and close position, but clasp won't catch to keep secured. Do you happen to know if this part is going to be a dealer only part (meaning I wouldn't be able to p/u till Tuesday) or could it be p/u from auto store like a Pep Boys or Auto Zone so could get installed myself tomorrow?

1 out of 1 people think this is helpful.
1,995

let me see and if so I will give you the part number

1,995

i looks to be a dealer or wrecking yard item only. although I do think that you should call the parts houses to make sure. I have been wrong in the past. just FYI if you have a friend that has a business you should order the part through them for the discount

10

Thanks again, your a huge help. I will try to follow your advice on friend with business to get discount as it sounds like the part might be expensive. Now i'll just have to keep an eye out for the next couple nights to make sure I keep the low lifes with sticky fingers from going thru my non-locking vehicle. Thanks again for your help.

1,995

if you have to pull that side close to some thing so they cant get the door open.if there is a wall or post or another car you have.

20,505

Have a pro look at it since it is a safety issue-

Mi driver's side rear door started doing this and I taped it shut so I could get to work yesterday. I called the dealer and they are having me bring it in to look at it. The service manager said, and I quote, "What people have done in the past with this problem is to connect a tie down to the inside handle on the opposite side to secure the car." I have put hundreds of thousands miles on my 14 different cars over the years and have never had a door that wouldn't stay shut.What a disappointment Ford! This may be a recall issue from what I read.

I have the same problem Saturday Sept. 3rd , 2016 with our 2013 Ford Escape SE model. I was checking tire pressures this past Friday night to be ready to leave on trip early Saturday morning and noticed the rear right side passenger door was slightly open . I pulled the door open as it was not latched and tried to close it. It would not latch. I checked the latch mechanism and it would move to open and closed by using small flat bladed screw driver. I used the key fob to try to actuate the lock and unlock feature and the clicks could be heard locking and unlocking the other doors and also the door that would not latch. I also checked the small white plastic button that keeps kids from opening the doors when they are in the rear seats. Still couldn't see or determine why door wouldn't. close properly. We live two miles from Ford AutoNation dealer. ( where we bought the Escape when it was new. & now has 63,000 miles on it) . Saturday am , we put our luggage in back. I tied door shut with tope and we left the house and drove to the Ford dealer. I told service attendant about problem with door , and could they help fix the door quickly as we had to drive to Atlanta to catch our flight there. They had our car no longer than 20 to 25 minutes. They told me the door latch was broken and parts had to be ordered. As if that wasn't bad enough , I was given a bill for $124 . I asked what in the hell for? The service attendant said "well we had to hook a computer up to it and do a diagnostic check". Just to tell me my door latch is physically broken.? I am thoroughly PO'd at Ford and this dealership. Especially since I have purchased 5 vehicles from them in the past 12 years and that they have to charge $124 for a computer diagnostic check that took ten minutes. I am waiting now for the Ford dealer to call back with cost for parts and labor to fix our Escape. I would fix it my self if I could get parts . I would like to hear from anyone with similar door problem and what it takes to fix it. .

Your Answer

Add photo

Related Questions

Escape

Looking for a Used Escape in your area?

CarGurus has 87,565 nationwide Escape listings starting at $1,150.

ZIP:

Search Ford Escape Questions

UK Questions

Are you a UK consumer? CarGurus now has a discussion forum in the UK.

Ford Escape Experts

#1 Tom Demyan
Tom Demyan
Reputation 4,560
#2 Bratts
Bratts
Reputation 2,670
#3 kbro
kbro
Reputation 1,470
View All

Related Models For Sale

Used Ford Edge
947 Great Deals out of 51,029 listings starting at $3,500
Used Ford Explorer
1,090 Great Deals out of 72,155 listings starting at $1,000
Used Honda CR-V
881 Great Deals out of 63,184 listings starting at $1,495
Used Toyota RAV4
746 Great Deals out of 56,451 listings starting at $2,488
Used Chevrolet Equinox
1,503 Great Deals out of 67,640 listings starting at $1,600
Used Jeep Grand Cherokee
915 Great Deals out of 66,714 listings starting at $1,500
Used Nissan Rogue
645 Great Deals out of 64,866 listings starting at $3,495
Used Ford Fusion
1,076 Great Deals out of 76,790 listings starting at $999
Used Ford F-150
3,104 Great Deals out of 209,133 listings starting at $1,200
Used Ford Focus
885 Great Deals out of 58,976 listings starting at $800
Used Hyundai Santa Fe
300 Great Deals out of 14,851 listings starting at $500
Used Jeep Cherokee
319 Great Deals out of 54,423 listings starting at $2,495
Used Kia Sorento
521 Great Deals out of 35,050 listings starting at $1,999
Used Jeep Liberty
289 Great Deals out of 8,162 listings starting at $1,374
Used Ford Escape Hybrid
19 Great Deals out of 461 listings starting at $2,900

Used Cars For Sale

2017 Ford Escape SE For Sale
14 Great Deals out of 12,783 listings starting at $14,485
2016 Ford Escape SE For Sale
27 Great Deals out of 1,220 listings starting at $14,309
2015 Ford Escape SE For Sale
44 Great Deals out of 1,253 listings starting at $10,738
2014 Ford Escape SE For Sale
124 Great Deals out of 2,863 listings starting at $8,995
2013 Ford Escape SE For Sale
57 Great Deals out of 1,278 listings starting at $8,495