My phone pairs on my 2011 CTS but when I push the call button it says "using Onstar". How do I get it to use my phone?

Asked by dstucke Mar 14, 2017 at 08:49 AM about the 2011 Cadillac CTS 3.0L Performance RWD

Question type: Car Customization

I was "given" a 3 year free upgrade to OnStar by the dealership. After it was
installed my phone will pair, but when I push the call button it responds with
"calling, using OnStar". How do I use my phone?

1 Answer

188,355

YOU NEED TO TAKE IT BACK TO THE DEALER, THEY WILL NEED TO REPROGRAM IT !

1 people found this helpful.

Your Answer:

Own this car?

Share your experience with others.

2011 Cadillac CTS

Review another car

CarGurus Experts

  • #1
    Brandon Foster
    Reputation
    3,260
  • #2
    TransAm77
    Reputation
    2,320
  • #3
    Robert Yelenik
    Reputation
    1,760
View All

Know more, shop wisely

Search

Related Models For Sale

Used Cadillac CTS-V
7 Great Deals out of 134 listings starting at $18,990
Used Cadillac CTS Coupe
15 Great Deals out of 200 listings starting at $6,499
Used Dodge Charger
765 Great Deals out of 29,607 listings starting at $2,500
Used Chrysler 300
340 Great Deals out of 7,228 listings starting at $2,550
Used Chevrolet Camaro
608 Great Deals out of 9,439 listings starting at $2,150
Used Cadillac Escalade
363 Great Deals out of 6,677 listings starting at $1,995
Used Mercedes-Benz C-Class
954 Great Deals out of 17,221 listings starting at $1,300
Used Mercedes-Benz E-Class
715 Great Deals out of 10,207 listings starting at $1,150
Used Chevrolet Corvette
716 Great Deals out of 12,394 listings starting at $3,200

Used Cars for Sale

2019 Cadillac CTS For Sale
22 Great Deals out of 191 listings starting at $15,850
2018 Cadillac CTS For Sale
12 Great Deals out of 118 listings starting at $15,495
2017 Cadillac CTS For Sale
8 Great Deals out of 123 listings starting at $8,995
2016 Cadillac CTS For Sale
10 Great Deals out of 139 listings starting at $10,588
2015 Cadillac CTS For Sale
6 Great Deals out of 89 listings starting at $7,996

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.