Has anybody bought or had any experience with Verizon Hum?

The more I read about it FoR it seems exactly that. But what do you bet it has GPS, so you can be tracked by somebody, I dunno, but I wouldn't have it in my car.

If I ever buy a GM car the first thing to go will be the OnStar.

And yes it does track your location. You can bet that data will be sold.

And your speed as well.

Oh,, how true.... when/where/time of day or night, how long in a place, speed going, and on and on

Yep I was just adding that, just thought of it as I hit post I already have a Big Brother. Don't need another, Thanks man, just looking for another opinion -point of view.

Yes it has turned off my car while driving, it is a huge issue. Do some reasearch, don't touch it

We purchased the Hum for my wife’s car because she drives far to work. The diagnostics and being able to read the car’s computer, and roadside assistance sounded appealing. It took one day for my wife to complain of smoke in the car and all the sensors going haywire. She drove to the dealer from where we purchased the vehicle, and once they pulled out the HUM everything was fine. Then after a few times of running a diagnostic with or without the HUM in the port, the dealer found the HUM was causing the problem. The conclusion was every time the sensors were going crazy was when the HUM was in the port. I took the product back and got a full refund thanks to Verizon’s customer service, they always stand behind the products they are selling. If I kept the HUM and left it in the car, the dealer said, “If there is another one in there and we look at it we will charge you for repairs.” We thought it was a good idea for all the analyzing the HUM did, but I do not want to affect my warranty on the car, so we will do without the HUM.

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They've been having a problem what's the location service

Hum drained my battery and my radio shorted out. My mechanic said he’s seen lots of problems with them. Don’t use it.

I installed the Hum in my 2007 Volvo C70 yesterday afternoon. Tonight as I was driving home, the car suddenly threw 3 codes: Skid assist service, abs service, and park assist service. And another message said reduced engine performance. I came home and looked up problems with Hum and went back out to the car and took it out. Too coincidental, in my opinion, especially after reading all of the complaints. Glad I didn’t leave it in, I’d hate to have my car jus die on me with grandkids in the backseat because of a Hum

We use it primarily for the 'hott-spot' with an Amazon Echo Dot ver 1. What I've noticed is a reaction to heat. Driving into Boise (25 miles on a two lane road] the wi-fi works perfectly, the vehicle has been garaged all night and is cool. Vehicle sits in a parking lot 86 degrees in the sun. On the way home wi-fi fails consistently. Difference - heat. Verizon says unplug it an plug it back in, not practical. Fix the device or refund. Frank - Emmett ID

HUM was great, and turned into a FREAKING FIASCO when I added another car. In the Verizon store, they type into the computer to add my new car. Immediately the HUM app froze, and my other cars HUM showed no data. Summary from HELL: Called HUM 17 days in a row, no change, nothing worked. Verizon charged me for all those days of usage, actually telling me "we will NOT discuss those 17 days", when I asked for reimbursement. My only option was to Fing cancel everything in HUM. I was a god damn mess. I have 4 high end units sitting in my cars that are useless. HUM tech people just quit on fixing it. WORSE EXPERIENCE OF MY LIFE......VERIZON&HUM SUCK! Filed a BBB complaint. Want a refund!

I got the Hum installed by a Verizon Store representative on Saturday 9/14/2019. I drove my 2016 Cadillac SRX home and did not drive it for the rest of the weekend. Yesterday, Monday 9/16/2019 I was driving my children to school. I got 3.1 miles from my home to a red light. When the light changed green I proceeded to make a left only to have my vehicle stop dead in the middle of a major intersection. I had lost all acceleration power and my check engine light came on. The radio was still running, the engine, A/C, lights everything else was running. We had vehicles whizzing past us and one 2 occasions were almost hit by vehicles.H ad it not been for the construction workers who happened to be right there putting themselves in danger and getting into the roadway to stop traffic I dread to think what could have happened. I got the car towed to the dealership, they ran diagnostics with the Hum device in place and got a series of electrical error messages and on driving the vehicle also encountered decreased acceleration power. . When they removed the Hum device and ran the vehicle, the error messages were cleared and the vehicle ran just fine. DO NOT PUT THIS DEVICE IN YOUR VEHICLE.

PASSING THIS ON FYI I've got a 2004 Lincoln Navigator with a HUM Device by Verizon installed. At first, everything worked great. Then, recently I noticed my "parking assist" (basically the alarm that sounds if you get close to something while backing) changed conditions to "check parking assist" on the master caution panel. I also noticed the dome light failed to illuminate when doors were opened and had to be operated manually by the switch. The final odd thing noticed was the radio kept playing after the ignition was turned off (normal), and when the door was opened (not so normal) and remained on. Seeing that these three were loosely related through possible relay connections, I decided to pull the HUM and check operations with my "problem sniffer". Everything looked good on the "sniffer"...so I cranked up without the HUM being installed and everything worked fine. I re-installed the HUM device and all the problems came back. HUM device has now been removed and apps deleted from phone...and device will be removed from my Verizon account in the near future. What rendered the HUM useless ? Not sure. It could be an internal failure possibly or since the HUM device has it's own phone number according to my Verizon account and is just as susceptible to "robo-calls" as my regular phone. Could that be a possibility ? Don't know. Don't care. My Navigator runs good now without the HUM device installed.

Hum is piece of trash, them complains department did not want to talk to me, send them received for repairs to car computers software was damage by this device cost me over $400 dollars repairs to my car computer they refused to pay, layers are looking for more complaints so the can suit this company any more out there, my email is juanortiz771@yahoo.com let’s get together put this business out of business.

After riding in a car with Hum I find I some how have the Hum app on my phone. I found after it drained my phones battery

My wife and I got the HUM with our new phones about 2 years thinking it would be good in case we needed the service. I didn't think it would be the cause of our vehicle issues, my electric transmission solenoids went out costing me $1200. My wife's battery is being drained and both vehicles suddenly have min and max voltage / O2 issues. Coincidence ??????? But both are operating fine at the moment. I hope I caught this before it damaged my sensors, both toyota vehicles.unplug asap......

I installed my updared HUM system last November. Battery began to lose power. Battery was replaced but eratic voltage drop continued to get worse to the point the battery finally would not start the car and would not hold a charge. "Unpluged OBD" message began to appear. Had problem diagnosed and the HUM showed up as the problem. Removed the OBD and the problem immediately cleared up. Purchase price for HUM system would not be refunded and I am still responnsible for the remaining payment untill unit is paid off.