What do you do when you are given bad information?

Asked by Mark Jan 13, 2021 at 02:34 PM about the Lexus RX Hybrid

Question type: Shopping & Pricing

Hi, I just received the old bait and switch from a dealer in Temple Hills,
Maryland. They printed on your website false information then told me it was
ON the vehicle. I flew out this morning and it was not.
They also tried to throw several thousand dollars more on the final pricing for
frivolous charges. This was unbelievable and Global Auto Market should not
be allowed to use your site. Thank you Mark Trinoskey

3 Answers

41,290

Cargurus does not get involved with the sales between the buyer and seller. Read the Terms of Use found on this site. It describes where Cargurus stand legally. It sucks that you flew out there. For a place called Global Auto market, screams a typical used car auto lot. Try to use a new car dealer when buying a used car they are usually better, and check reviews online. Also get specifics in writing and price before you travel. The only thing you have to worry about then is the condition of the vehicle, like smells and scratches.

1 people found this helpful.
157,705

When buying long distance always have the vehicle inspected by a professional inspection company so you know exactly what you're buying. Call the Dealer and negotiate the price over the phone. You can also do that via email so you have a written record of the price you agree on. After you've done all that, then fly out to buy the vehicle! Hope that helps! Jim

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