Remote Start won't turn the heated seats on in my 2012 Cadillac CTS

Swallow123
130

Asked by Feb 09, 2013 at 07:21 AM about the Cadillac CTS

Question type: Maintenance & Repair

The car has been to the dealership and they have no idea, yet the manual specifically states: "In cold weather the windshied defroster and/or rear window defogger automatically turn on.  If the vehicle has heated seats, they will also turn on."  A friend with a 12 SRX is having the same problem with his heated seats AND the rear window defogger and the dealership (different one) told that's just the way Cadillac Rolls?  There's got to be a fix for this and I'm really concerned about the fact that 2 dealerships don't even know what is!  Any ideas?

22 Answers

Yes. It is not cold enough for this to engage.

Swallow123
130

I don't know if you're familiar with just how cold it's recently been in Alberta, but I can assure you that it's definitely cold enough.

2 out of 2 people think this is helpful.

in that case, testing of the heating element will find it open-that is to say defective, if the fuse is still okay- Just the driver or passenger seats? Your grease monkey can test whether it has continuity. My theory is that with high mileage, integrety of the element has been comprimized, but this theory goes to hell if the passenger side is defective as well. There is nothing wrong with testing the continuity of the heating elements...will decide our next course of action.

Swallow123
130

Hi Bob, the vehicle has about 1700 miles on it. Neither the driver or passenger seat will heat during a remote start. When I asked the service mgr at the dealership if it had something to do with the thermostat, he said no. I will ask him about the continuity of the heating elements though.

1 out of 1 people think this is helpful.

...whoa, it NEVER worked? all we can do is check continuity, then check switch and power to it....this won't get away from us now....hot on the trail....(so to speak)~

Swallow123
130

Both seats heat up when they're manually turned on. We might have noticed the problem sooner, if we drove it more often. Oh, and a friend received the same response I did, when he had his 2012 SRX. Hot on the trail.....I like that

1 out of 1 people think this is helpful.
300SDLGUY
1,305

Are you in the correct settings menu? The correct way to set the heated seats to activate with the remote start is: Settings->Vehicle->Remote Lock/Unlock/Start. Set it to AUTO. Also, know that the seat heater light do NOT illuminate (but are ON) when they are activated by the Remote start.

4 out of 4 people think this is helpful.
Swallow123
130

I'll have to wait until tomorrow to check out the settings. Hopefully this'll do the trick and maybe I can pass your info along to a certified GM Dealership - because they still claim this is normal. Thank you

Easy answer. Tell the dealer that if they can't fix it to give you a new one that WORKS.

Swallow123
130

@Joseph - I like your answer but, funny thing is - the dealerships (2 of them) don't think this is a problem.

300SDLGUY
1,305

Hopefully, the settings change will do the trick!

Tell them to tell that to your lawyer .. . then give them her/his card or phone number. Oh, and if your dealer didn't check the settings the first time you mentioned your difficulty then YOU call your attorney!

Swallow123
130

Hi All - just wanted to give you an update on the heated seats. Seems there really IS a problem after all. The service dept left the car outside overnight and used the remote start to warm the car up. As previously reported - the seats DON'T TURN ON. So, they're currently in the process of addressing the problem.

spuck~

You mean they are doing the job they were supposed to do in the first place? Surprise, surprise ... NOT!

Swallow123
130

I honestly don't know what the heck they're doing, but the 2013 CTS loaner has the same problem....

wear snow pants or a snowmobile suit. That'll go over big at your next board meeting.

Swallow123
130

Well, I finally got the DEFINITIVE ANSWER from GM the other day. For anyone who sprang for heated seats in their CTS - contact GM and request a pair of heavy weights (covered rocks, I believe) to be used when you wish to have your seats heat up to a decent temperature during a remote start. Just put the weights on the seat, when you leave the vehicle and the sensors will notice and VOILA - your seats will be as toasty as the rest of the interior when you get in!

2 out of 2 people think this is helpful.
Swallow123
130

@Joseph - I am serious (about the heated seats). According to GM, there's no weight in the seat, therefore the sensor thinks nobody is sitting there - hence - no heat. I kid you not. To bad there's no lemon laws in Canada!

Nancy Zeman
0

I have STS, And my dealer says its not cold enough, has to be 20 degrees, mine has never worked on remote start, and I find it hard to believe that they only work if it below 20, that Bull****. High roller car, come on, What the Problem

tenspeed
84,675

That sounds like some GM excellence right there. What do you do with your color coordinated, covered rocks when you're driving? Toss them in the back seat so they can float around the cabin during a roll over accident?

1 out of 1 people think this is helpful.
Swallow123
130

Sitting in the car and ROTFLMAO - along with my colour coordinated rocks...... Yes tenspeed, it's sad but true. One thing I heard, but don't know if it's true is, when an aftermarket remote starter is installed, either the installers change the settings or the starter itself is wired to acknowledge that the seats should warm up to a decent temperature. So the next time - if there is a next time, I'll either forego the heated seats or the factory remote start. One thing I know for sure - I'd DEFINITELY NOT spring for another one of those tremendously huge sunroofs with the cheesy rollerblind!

1 out of 1 people think this is helpful.

Your Answer

Add photo

Related Questions

  • 2010 Cadillac CTS Wagon won't start. 9 answers

    My 2010 CTS wagon is deader than a door nail. The doors won't open, the trunk won't open, the lights don't flash or anything. After messing with it, one of the backdoors was open so I crawled throug...

    2010 Cadillac CTS Sport Wagon 3.6L Performance AWD

    -

    Maintenance & Repair

  • My Cadillac Cts won't start battery is charged 1 answer

    My car won't start but getting spark

    2004 Cadillac CTS Base

    -

    Maintenance & Repair

  • my 06 cts wont unlock the doors with the remote, any ideas? 3 answers

    2006 Caddy CTS remote locks the doors but won't unlock them.

    Cadillac CTS

    -

    Maintenance & Repair

  • Theft system will not go off 6 answers

    I have a 06 Cadillac cts the theft lock comes on out the blue and will not turn off. The key will get stuck in the ignition. I can turn the car on and even put it in drive. Pls help someone

    2006 Cadillac CTS 3.6L

    -

    Maintenance & Repair

  • Sun Roof on 2012 Cadillac CTS Extremely LOUD! 31 answers

    I've been told that the noise level between the CTS with a sun roof and one without should be negligible, however, I feel like I'm in a wind tunnel whenever I drive it a highway speeds. The car has b...

    2012 Cadillac CTS 3.0L Luxury

    -

    General

CTS

Looking for a Used CTS in your area?

CarGurus has 12,241 nationwide CTS listings starting at $495.

ZIP:

Search Cadillac CTS Questions

Cadillac CTS Experts

#1 Gaetano Viesti
Gaetano Viesti
Reputation 920
#2 RushIII
RushIII
Reputation 660
#3 Brandon Foster
Brandon Foster
Reputation 640
View All

Related Models For Sale

Used Cadillac CTS-V"
14 Great Deals out of 411 listings starting at $10,490
Used Cadillac CTS Coupe"
53 Great Deals out of 1,165 listings starting at $14,900
Used Cadillac ATS"
166 Great Deals out of 7,960 listings starting at $13,495
Used Cadillac SRX"
496 Great Deals out of 11,683 listings starting at $2,800
Used Cadillac STS"
58 Great Deals out of 1,364 listings starting at $2,500
Used Chrysler 300"
507 Great Deals out of 22,461 listings starting at $2,490
Used Cadillac XTS"
159 Great Deals out of 5,389 listings starting at $14,995
Used Cadillac DTS"
85 Great Deals out of 1,846 listings starting at $2,250
Used Dodge Charger"
545 Great Deals out of 32,466 listings starting at $1,800
Used Cadillac Escalade"
287 Great Deals out of 9,799 listings starting at $2,000
Used Chevrolet Camaro"
518 Great Deals out of 33,433 listings starting at $2,995
Used BMW 3 Series"
1,265 Great Deals out of 37,939 listings starting at $1,900
Used Ford Mustang"
666 Great Deals out of 45,464 listings starting at $1,550
Used Mercedes-Benz C-Class"
625 Great Deals out of 31,507 listings starting at $1,798
Used Cadillac CTS-V Coupe"
5 Great Deals out of 286 listings starting at $29,850