Sell My Car Reviews

B

Barlyn

10/06/23

Easy as 1..2..3

Filled out the preliminary info. Got a competitive offer on my vehicle, proceeded to send pictures and videos with guided instructions. A mechanic came to check, then couple days later a guy came to pick the vehicle up. Got paid instantly!

On Honda

M

Marie

09/28/23

Sold my car to CarGurus.

Sold my car to CarGurus. The process was very easy.

On Honda

L

Leslie

09/27/23

Sold my car from home, communication could be better

I sold my car without having to leave my house, and felt good about getting the good price with Car Gurus (I'd shopped around and they were willing to give me $1k more!). There were a few steps that were confusing, because they hadn't updated their automated messages (e.g., they told me to have my folder handy but they'd never FedEx'd me a folder; the guy who came to pick up the car expected a folder and learned when we called Car Gurus tech support that they were changing the process and he didn't need the folder). I was able to call/chat with their support, which was good, but made the experience a bit wonky. I'm sure they'll smooth that out!

On Buick

J

Jerry

09/18/23

After a small problem with

After a small problem with finding someone to pick up the vehicle in our somewhat remote area, all went smoothly.

On FIAT

G

Gregory

09/15/23

Overall process was quick and

Overall process was quick and easy

On Hummer

T

Thomas

09/08/23

Good service, but pickup area

Good service, but pickup area should be expanded.

On Ford

J

Justin

08/31/23

Easy to use - scheduling took longer than expected

It was a fine transaction

Only downside was the length of time it took for the pick-up, having to wait for 6 business days was a little daunting - especially when my new vehicle was already waiting for me at the dealership.

Otherwise no complaints.

On Ford

F

Floyd

08/25/23

2012 Challenger (Supercharged)

I'll have to say i was nervous throughout the entire process. Not knowing if this was a scam or not.... Making me an offer that was pretty reasonable, and sending out a "mechanic" that was younger than some of my underware to evaluate to car. They found some problems i was not aware of and made me a secondary offer and i thought "here we go more diversion to just get my car". But i agreed and they sent a new check and arranged for someone to pick up the vehicle and i mailed the title to CarOffer and went to deposit the check,
My bank said they would have to put a hold on the money for seven days!!!! So, something else to worry about... the money was released seven days later.....
I'm a happy and relived person.
All in all the sales staff, and mechanic were very nice and respectful.