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Seller Reviews

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★★★★2,845 Reviews
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Barlyn
Verified Seller
4.0 star rating
10/06/23
Easy as 1..2..3
Review by Barlyn on 6 Oct 2023 review stating Easy as 1..2..3
Filled out the preliminary info. Got a competitive offer on my vehicle, proceeded to send pictures and videos with guided instructions. A mechanic came to check, then couple days later a guy came to pick the vehicle up. Got paid instantly!
M
Marie
Verified Seller
4.0 star rating
09/28/23
Sold my car to CarGurus.
Review by Marie on 28 Sep 2023 review stating Sold my car to CarGurus.
Sold my car to CarGurus. The process was very easy.
L
Leslie
Verified Seller
4.0 star rating
09/27/23
Sold my car from home, communication could be better
Review by Leslie on 27 Sep 2023 review stating Sold my car from home, communication could be better
I sold my car without having to leave my house, and felt good about getting the good price with Car Gurus (I'd shopped around and they were willing to give me $1k more!). There were a few steps that were confusing, because they hadn't updated their automated messages (e.g., they told me to have my folder handy but they'd never FedEx'd me a folder; the guy who came to pick up the car expected a folder and learned when we called Car Gurus tech support that they were changing the process and he didn't need the folder). I was able to call/chat with their support, which was good, but made the experience a bit wonky. I'm sure they'll smooth that out!
J
Jerry
Verified Seller
4.0 star rating
09/18/23
After a small problem with
Review by Jerry on 18 Sep 2023 review stating After a small problem with
After a small problem with finding someone to pick up the vehicle in our somewhat remote area, all went smoothly.
G
Gregory
Verified Seller
4.0 star rating
09/15/23
Overall process was quick and
Review by Gregory on 15 Sep 2023 review stating Overall process was quick and
Overall process was quick and easy
T
Thomas
Verified Seller
4.0 star rating
09/08/23
Good service, but pickup area
Review by Thomas on 8 Sep 2023 review stating Good service, but pickup area
Good service, but pickup area should be expanded.
J
Justin
Verified Seller
4.0 star rating
08/31/23
Easy to use - scheduling took longer than expected
Review by Justin on 31 Aug 2023 review stating Easy to use - scheduling took longer than expected
It was a fine transaction

Only downside was the length of time it took for the pick-up, having to wait for 6 business days was a little daunting - especially when my new vehicle was already waiting for me at the dealership.

Otherwise no complaints.
F
Floyd
Verified Seller
4.0 star rating
08/25/23
2012 Challenger (Supercharged)
Review by Floyd on 25 Aug 2023 review stating 2012 Challenger (Supercharged)
I'll have to say i was nervous throughout the entire process. Not knowing if this was a scam or not.... Making me an offer that was pretty reasonable, and sending out a "mechanic" that was younger than some of my underware to evaluate to car. They found some problems i was not aware of and made me a secondary offer and i thought "here we go more diversion to just get my car". But i agreed and they sent a new check and arranged for someone to pick up the vehicle and i mailed the title to CarOffer and went to deposit the check,
My bank said they would have to put a hold on the money for seven days!!!! So, something else to worry about... the money was released seven days later.....
I'm a happy and relived person.
All in all the sales staff, and mechanic were very nice and respectful.
Image of Review by Floyd on 25 Aug 2023 number 1
Image of Review by Floyd on 25 Aug 2023 number 2
Image of Review by Floyd on 25 Aug 2023 number 1
Image of Review by Floyd on 25 Aug 2023 number 2
A
Alain
Verified Seller
4.0 star rating
08/15/23
Seamless sale , professional staff
Review by Alain on 15 Aug 2023 review stating Seamless sale , professional staff
Seamless sale , professional staff
J
Jerome
Verified Seller
4.0 star rating
08/04/23
Well Done!
Review by Jerome on 4 Aug 2023 review stating Well Done!
Smooth, efficient process. Pleased at how quickly it all came together.
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