Volvo of Phoenix

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2205 W Bell Rd, Phoenix, AZ 85023 - Map & Directions

Sales: (888) 351-8807

Service: (855) 487-8322

Today 9:00am - 8:00pm
(Open Now)
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Old Dealer Reviews

Jun 2, 2014
I was interested in buying a specific car that they had (a convertible). I received one call from them with no follow up after that call. When I called in again, the lady taking my call asked me what care I was interested in and asked for my phone number 4 times during the call. I finally asked if she was writing anything down. although she promised to call back later that day, I never heard from her again. I bought the same model of car online (for less money than Phoenix Volvo was offering) from Autobahn in Fort Worth, TX and had it shipped, that was an EXCELLENT experience1 I would Never recommend Volvo of Phoenix to anyone. completely unprofessional and shouldn't be "selling" cars online if they can't follow-up.
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Apr 9, 2014
The dealership and I confirmed my appointment for a test drive. I drove over 40+ miles for the test drive to find out they don't have the car there. It was moved to another dealership on my side of town. I was told by Volvo there is a guy waiting for me to do the test drive and I asked are you sure. Yes, I spoke to him just now said Volvo sales manager. When I get there that guy left knowing I was coming and the sales manager on the floor of Lexus Superstition was scrambling to find the car. So I got to the car finally and it was very dirty not prepared at all for a test drive, missing antena, the radiator cap came off on the test drive. Also the mileage that was posted on Volvo's website was 62K miles and the car had almost 69K miles. I will never buy or recommend Volvo of Phoenix to anyone. And finally to make matters worse, Lexus Superstition increased the sale price of the car. Worst experience ever!
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