Arrowhead Cadillac

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8310 W Bell Rd, Glendale, AZ 85308

Sales: (855) 503-4351

Service: (855) 516-1055

Today 7:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 5, 2015
Although I wasn't able to get the vehicle, the staff was amazing and very quick to respond to all my questions and concerns. I will defiantly keep looking to buy a vehicle from here when the time is right for me.
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Hi Joycelynn, and thank you for writing a review. While you didn't end up purchasing from us, we are happy to know you felt comfortable when shopping here. It's always our pleasure to answer any and all questions that our customers have. We wish you the best and look forward to seeing you back here!
May 31, 2015
My experience was excellent except when I had to deal with finance. I was promised a specific rate to finance my vehicle, which was better than what my bank offered and 4 days later I was informed that I would not get that rate. Also, I never got a copy of my contract which I found unusual, but was given an excuse (late in the day). I suspect that they were never going to give me that rate... and they just wanted to close the deal.
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Hi Scott, and thank you for writing a review about your experience with us. While we’re happy to know that you’re happy with the overall experience, we’re sorry to hear of your issues with our finance department. It is never our intention to deceive our customers, and we are sorry that we were unable to deliver the rate that we had discussed. We want to ensure that you are completely satisfied with the complete experience. Please reach out to Casandra Balderas at (855) 301-8268 so we can address all of your concerns.
May 27, 2015
Nice however the vehicle was too old.
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Hi Anthony, and thanks for the review. Here at Arrowhead Cadillac, we’realways working hard to get our customers into the most modern vehicles, but we do also have some inventory is older. We would love to hear more about your experience and if we can do anything to make your experience better. Please reach out to Casandra Balderas at (855) 301-8268 at your earliest convenience.
Read 6 old reviews
Nov 19, 2014
Sales person was very helpful, staid in contact and even provided additional photos of the vehicle. Did not get to interact with dealership in any other way because i purchased a vehicle elsewhere.
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Robert,

Thank you for taking the time to post your comments.  We appreciate your feedback!
Oct 10, 2014
They took care of all my needs
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Don,

We’re dedicated to providing excellent customer service to all our guests.  Thanks for recognizing our effort!
Aug 17, 2014
These guys were great, up front and honest and most of all returned my call as I live in Canada.
Is this review helpful? Yes | No

Response from Arrowhead Cadillac:

Nick,

Thank you for your 4 star rating and taking the time to review Arrowhead Cadillac.
Mar 27, 2014
Good communication, but the vehicle sold before we could strike a deal.
Is this review helpful? Yes | No
Jan 1, 2014
Swissbob
Immediate courtious response
Is this review helpful? Yes | No
Jun 8, 2013
Professional and forthright, returned my telephone inquiry in a timely fashion.
Is this review helpful? Yes | No

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