Twin City Toyota

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New Owner Events, Rent A Car, Toyota Certified Used Vehicles, Toyota Tire
Center

301 Autumn Ridge Dr
Herculaneum, MO 63048

Sales: (888) 545-1298

Service: (888) 516-2579

All reviewers have been verified to have contacted this dealer – Learn More
Apr 4, 2018
gmcshill
Brian contacted me right a way. Wife wanted different color. Couldn't make a deal but seemed willing to work with me.
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Mar 7, 2018
Tlg154
Good. I was contacted on my interest.
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Feb 28, 2018
I bought the car!! Great work Bonnie!!
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Feb 17, 2018
Great
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Dec 5, 2017
Excellent feedback
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Nov 29, 2017
Quick response..
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Oct 14, 2017
Quick response, very courteous and willing to help.
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Oct 13, 2017
Tracy Barlow
I give 5 stars to Twin City Toyota and their staff!! I would recommend them to any of my family and friends. From just searching online to get some pricing on vehicles, and deciding just what I wanted went very smooth. I contacted them because of interest in a Hyundai Veloster, and received an email telling me about the Veloster, and some general information about it. I responded because the email gave me any information I wanted about what I was interested in, and also was given their direct website to take a look at all of their pre-owned vehicles, and I was interested to give a call, and the sales person I would be working with Elizabeth. I viewed their website, then called Elizabeth to ask about the Veloster they had in black, that was the color I wanted, and she gave me all the details about the car right then, she stated it was marked down from original price, but great looking car, and well maintained, it was under 100,000 miles which I wanted, and they had it their in black. While her and I were talking Steve who originally emailed me and said that Elizabeth could offer it to me for even lower than the sale price they had it at already!! So I went ahead and made an appointment to meet with Elizabeth to look at the car, she was very helpful, very personable, and was not constantly calling me, or pressuring me into anything. Which Steve had sent me an email the day before and said they would lower another $300.00 if I really wanted it, he would reduce the price. I was so excited when I met with Elizabeth, we went over some paperwork, and details, and she answered any questions I had and she had everything ready and organized for me to sign, and I came back the very next day, and we closed the deal with the financing department which was great as well. I was given information and tips that I did not know of in the way of my sales tax, and license plates. I didn't know if I could transfer my plates, and he knew where to direct me with any and all questions I had, and genuinely had my best interest in mind about insuring the car and the best route to take, and he also was very personable and easy to get along with. Great staff, great reliable vehicles in which if they do not already come with warranty, Twin City Toyota gives you a 2 month warrantee on their pre-owned vehicles, and gave me a voucher to come in and get my 1st oil change for free. Everything went smoothly, and staff was all very involved, and friendly. It was great!! I didn't feel pressure, or like I wasnt able to make my decisions on my own, in my own time or anything. Elizabeth has called me to see how I am doing with the car, and I told her it is great, I love it, get compliments on it, and everyone thinks it is a brand new car, and I have to tell them it is a 2013, but inside and out great condition. Actually the best experience I have had in purchasing a car!! I also liked that they are so close to my home, because I like to spend my money within supporting my own community!! Thanks everyone!!
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Oct 11, 2017
GuruDPV9M
Awesome
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Sep 11, 2017
Catherine_McGuire
Steve was amazing. Got car price right where I needed it and outstanding communication
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Sep 8, 2017
Grate
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Aug 26, 2017
good
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Aug 25, 2017
GuruD5PDQ
Good customer service
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Aug 6, 2017
Guru9R9D2
Good
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Jul 8, 2017
We had a great experience. Bonnie was wonderful to work with. The finance department did not pressure us to add on warranties. We purchased a van from another dealership about five months ago, and this experience was much better!
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Jun 28, 2017
GuruFT91
Appeared to be on their game. Contacted me about vehicle, but I didn't realize they were so far away. If you live near St Louis, I would recommend them!
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May 6, 2017
GuruHR6B
Mr Noah is very cooperative person and he working with me in good responsibility. Answer always on time even we have reschedule our appointment several times. Hopefully I am going see the car on Monday, so we will have discation.
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Mar 21, 2017
Showannouncer
5
Responded in a timely manner.
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Feb 20, 2017
Been great to respond. Steve and Jim have been prompt and helpful.
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Jan 13, 2017
Very pleasant easy buying experience. I would buy a car from this dealership again.
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Sep 20, 2016
Truck was already sold by the time I was going to take a look at it.
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Sep 13, 2016
I was contacted qyickly. Vehicle sold before I could look at it. I was offered other choices. Professional service
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Sep 10, 2016
'Noah' was amazing! His vast knowledge and unquestionable honesty made my 50 mile drive worthwhile. Would make the trip again
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Aug 24, 2016
Excellent and professional. However I changed my type of car so therefore did not purchase
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Aug 17, 2016
Very helpful, great communication. I just wasn't able to drive there to see vehicle!!
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Jul 27, 2016
quick response with good info
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Read 20 old reviews
May 9, 2016
Very positive!
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May 7, 2016
They sold the car a day before I could buy it.
0 of 1 people found this review helpful.
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Response from current dealership owner:
Hi, Nathan. We apologize that the vehicle sold before you had a chance to come in and purchase it. Unfortunately we do not have much control over situations like these unless a deposit has been placed on the vehicle.
May 1, 2016
Positive
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Mar 28, 2016
I decided this car did not have the features I wanted.
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Mar 18, 2016
mazellal
15
Never visited, but they were helpful via email. Initial vehicle sold, but they kept looking for others in my budget and following up with me.
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Mar 7, 2016
I'm really not sure about this dealership. I emailled them and Mr. Scott responded back right away by emailing me back. They posted a car on their website but when I called they do not seem to know whether they have the vehicle or not.
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Jan 15, 2016
great to work with
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Oct 26, 2015
No one called/wrote to tell me that the car I had been inquiring about was sold earlier that week.
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Response from current dealership owner:
I am sorry to hear that happened.  Can you email me your information so I can dig into this.  My email info is Todd@twincitytoyota.com.
Aug 27, 2015
These guys were awesome.... I recommend them to everybody I have talked to....very happy with my new car
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May 22, 2015
Did not purchase the car here yet they seemed sincere in wanting to work with us.
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Jan 11, 2015
It was a good experience
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Oct 31, 2014
The staff at Twin City Toyota were very professional, honest and knowledgeable about the truck I inquired about. They were prompt in responding to my inquiry about the vehicle, and prepared for my visit to test drive. Their customer service was exceptional and they ultimately earned our business. We made an offer and purchased the truck.
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Jun 28, 2014
Took them a while to respond and when they did, they were brief in their response. Gave me the model and mileage. Since they had no photos, I was hoping for more info. No info on color, if the truck was a double cab, etc. Even text messages were short and not much info was given.
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Feb 21, 2014
Quick response, but I didn't purchase the car.
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Aug 1, 2013
A very pleasant experience buying a Ford Ranger from this dealer. Jack....
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Jan 1, 2013
good response and follow up. They sold the van before I could look at it, but that's what they are in business to do.
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Sep 6, 2012
Sales staff (Bonnie) was very knowledgeable and helpful.
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Aug 29, 2012
I just bought my second car there. They have a good variety of cars with low mileage at competitive prices
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Aug 11, 2012
Shelley was great. very helpful and answered calls and returned calls.
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Feb 26, 2012
They contacted me right away very nice people.
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