Jerry Ackerman Toyota

3636 S Kingshighway Blvd
Saint Louis, MO 63109

Sales: (314) 325-1381

Service: (314) 351-3000

Today 9:00am - 9:00pm
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Mileage: 45,873

Location: Saint Louis, MO 63109

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 25, 2017
ScottFontaine
Was contacted the same day. We live in Chicago and the car was in st.louis. Meaghan went out of her way for us to make us comfortable that it was a good deal for the car and it was in great condition. We jumped on a train and purchased car.
Is this review helpful? Yes | No
Oct 17, 2017
Guru9DRPY
Told me the vehicle was available only to find out it had been sold a few days prior. They do not negotiate and cannot keep track of their vehicles.
Is this review helpful? Yes | No

Response from Jerry Ackerman Toyota:

Our reputation and perception of our dealership is something we take very seriously at Ackerman Toyota.  My name is Stephen Thomas the sales manager here.  If this customer would like to contact me personally I will see to they find the vehicle that suits them and give them a price they will be very satisfied with.   314-351-3000
Oct 13, 2017
Guru93H6P
He was friendly and answer my questions
Is this review helpful? Yes | No
Aug 28, 2017
I actually bought (my decision) a different slightly used Tundra from Ackerman Toyota than originally planned. Rebeccah (Internet salesperson) was very helpful, knowledgeable, non-pressured and had a good sense of humor. I have purchased from dealers before without too much drama, but this was about as pleasant an experience as possible. Dealing with the finance person was also a breeze....the amount of paperwork (cash sale) was less than trying to purchase a TV or reptile. Additionally, I inadvertently/accidentally filled out my paperwork at the General Managers desk....apparently not a problem either. Nice experience overall...go see them if you are a "Toyota person".
Is this review helpful? Yes | No
Aug 18, 2017
GuruD5NFW
Great communication.
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Jul 2, 2017
Prompt reply
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Jun 3, 2017
The car is listed but not for sale. Evidently the owner drives it, but doesn't want to buy it for tax reasons. So he drives the car and lists it and refuses any buyer who shows interest.
15 of 16 people found this review helpful.
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Apr 20, 2017
hrprdns
Salesmen and fiance guy all helpful and very professional
1 of 1 people found this review helpful.
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Mar 11, 2017
Was a great experience.
0 of 2 people found this review helpful.
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Feb 17, 2017
Smooth experience! Friendly and didn't feel pressured!
1 of 1 people found this review helpful.
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Jan 19, 2017
Philmorin
very helpful
1 of 1 people found this review helpful.
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Dec 15, 2016
Nice to talk with. Not what I wanted to pay.
1 of 1 people found this review helpful.
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Dec 8, 2016
We went in to test drive the car. That all went fine, but we never felt they really cared to work with us on it. When we asked for a better price they used the old tactic of showing us what other dealerships prices were. So the next day we went to one of those other dealerships and we got a better price by $1000 on the same car with 15,000 less miles.
18 of 18 people found this review helpful.
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Dec 2, 2016
Dave Helveybwas great!
0 of 3 people found this review helpful.
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Nov 28, 2016
Very helpful and friendly
0 of 2 people found this review helpful.
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Nov 3, 2016
Wonderful and friendly staff!
0 of 3 people found this review helpful.
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Nov 1, 2016
Very pleasant salesman, Greg, contacted me and offered to set up a time for us to come in for a test drive.
1 of 3 people found this review helpful.
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Aug 30, 2016
Yes, the dealer contacted me via computer generated emails. I responded to those emails & them responded personally to the computer sales person's email listed on the email & still only generic computer generated email replies! This is more annoying than having to press 1 for English! I'm no longer looking w/ them!
5 of 7 people found this review helpful.
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Aug 8, 2016
Very positive experience Their response time was fabulous
0 of 1 people found this review helpful.
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Jun 11, 2016
Didn't purchase because the vehicle was rear wheel drive! Excellent timing in responding to an email! Really wanted to buy this VEHICLE!
0 of 4 people found this review helpful.
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May 30, 2016
The Internet Sales Manager was knowledgeable, caring, and simply exceptional. Rebecca went out of her way to assist us. My wife and I had just had our vehicle stolen, and Rebecca made our car buying experience painless. All the employees we encountered during our car buying experience were warm and friendly. The Business Manager Dave was awesome as well. We received excellent service and an AMAZING vehicle. Rebecca made us feel special. I recommend Jerry Ackerman to anyone who is looking for a great car and phenomenal service.
1 of 3 people found this review helpful.
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Apr 9, 2016
look117
Excellent experience!
0 of 1 people found this review helpful.
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Mar 17, 2016
FANTASTIC! After finding this Toyota Sequoia on CarGurus, I contacted Ackerman Toyota and was very happy with the service. Rebeccah Drannan worked with me and was fast to respond via email and phone. In the end, we decided to purchase the car over the phone, made a payment and drove to pick it up the following weekend. This was a little scary, living 7+ hours away and not having seen the vehicle, we were a little apprehensive. The fears were quickly laid to rest when we got to Ackerman. The truck was beautiful, EXACTLY as Rebeccah had described it - maybe even better, and my wife could not be happier. For someone who hates buying cars, this was one of the most pleasant car buying experiences we have ever had. THANK YOU!!
3 of 5 people found this review helpful.
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Mar 13, 2016
Generally felt warm and informed!
0 of 2 people found this review helpful.
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Feb 3, 2016
Very pleasant and helpful at dealership but couldnt help me get the Solara but could help me get a new car. I said "no" and left. The next day salesman called asking me to get payoff amount on my leased SUV. I thought we were done dealing but did give him the numbers. He said they were still trying to work a deal for me so I was hopeful and waited for a response but he never called me back. I didn't appreciate that.
1 of 2 people found this review helpful.
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Dec 24, 2015
Very pleasant buy thank you so much
0 of 2 people found this review helpful.
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Read 1 old review
Dec 12, 2014
Ackerman was excellent Lee and Alex too great care of me. thank you Audrey
0 of 2 people found this review helpful.
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