Sutherlin Nissan Mall of Georgia

They honored their price. They had good inventory. They were very professional.

We called to schedule a test drive and scheduled and appointment for an hour later. When we got there, neither the car nor the person who we had been in touch with until just a few minutes before, were available. Some other employee who seemed in a very bad mood “welcomed” us and offered more expensive cars for us to look at. Overall, an unpleasant experience and a waste of time.

Didn't make a deal the 1st visit. I was really surprised at the fees included but Haddy & Aj got back with me & we worked it out. The car was not fully detailed as promised. Things could've been different to make the sale go smoothly.

The dealer neglected to contact me to let me know that the car I wanted was sold earlier that day.

BUYERS BEWARE!! Advertised price is not the sale price. Dealership will attempt to add on thousands of dollars of fees on used cars. Went in to purchase a vehicle advertised on several websites including cargurus for $39000. Salesman told me after dealer fees etc, the actual price was over $46000!!! BUYERS BEWARE! RIDICULOUS HIDDEN FEES!!

Requested photos numerous times, plenty of email from dealer employees, no photos or information provided, almost as if the truck only exists online

Very Nice Staffing

Online experience was great!

great

The guys here are top notch they go above and beyond for you

Unethical sales tactics. Reduced price by $5300 for the internet, added $5100 in fees on site. That $5100 does not include taxes or license fees, just dealer prep and a few oil changes.

I contacted the dealer before arriving to find out what fixed fees to expect with the purchase of a used car. They provided me with the fees, but when it came time to sign the paperwork on a car that I wanted, they included more than $2000 of additional fees. I did not purchase the car. I continued watching the car to see if it would drop in price, but it eventually sold. They called me several days after it sold to ask me to come in and look at it again.

Good customer service

Responded promptly to my requests

When i reached out to them they would not answer any of my questions. They kept requesting me to call so when I finally did they said the car I was requesting about sold that day, but it is still online she tried to sell me another vehicle. I just kept getting the run around.

After multiple contacts, text, phone and emails I was able to get a drive out price over the phone but 12 hours later when I drove to the store there was an apparent mix up on their price and the price was $5500 higher. I drove an hour and 20 minutes to the store and all I got was a sorry for their mistake!

I requested a response to simple questions about the car, by email. All they did was push for my cell phone # to contact me. I requested again that they answer by email, never heard back from them.

First contacted, I responded, at that never followed up. I left alone.

Car was already sold when I inquired about it!! They were kind and attentive. Contact was short but pleasant!

Good

Refused to sell the vehicle at the CarGurus price they had listed $20,598 and then after much discussion raised the CarGurus price to $25,990 on the same 2019 Nissan Pathfinder (matching vin to the original price)

Fast prompt service, they even gave me free lunch.

Dealership was outstanding,all the guys were great. I purchase the Dodge Nitro they had listed on CarGurus.

I felt like the dealer talked down to women so I did not want to buy the car from the dealer. Also, I came to see this car and he did not show it to me. He kept on showing me car WAY over my budget and when I told him I was leaving he wanted to show me this car and I was already frustrated with the dealership and left.

They honored their price. They had good inventory. They were very professional.

Very Nice Staffing

Responded with same price in ad Sent many emails wanting phone number until I Unsuscribed

They honored their price. They had good inventory. They were very professional.

Requested photos numerous times, plenty of email from dealer employees, no photos or information provided, almost as if the truck only exists online

Online experience was great!

Good customer service

Car was already sold when I inquired about it!! They were kind and attentive. Contact was short but pleasant!

Refused to sell the vehicle at the CarGurus price they had listed $20,598 and then after much discussion raised the CarGurus price to $25,990 on the same 2019 Nissan Pathfinder (matching vin to the original price)

Good customer service

Responded promptly to my requests

I requested a response to simple questions about the car, by email. All they did was push for my cell phone # to contact me. I requested again that they answer by email, never heard back from them.

We called to schedule a test drive and scheduled and appointment for an hour later. When we got there, neither the car nor the person who we had been in touch with until just a few minutes before, were available. Some other employee who seemed in a very bad mood “welcomed” us and offered more expensive cars for us to look at. Overall, an unpleasant experience and a waste of time.

Very Nice Staffing

After multiple contacts, text, phone and emails I was able to get a drive out price over the phone but 12 hours later when I drove to the store there was an apparent mix up on their price and the price was $5500 higher. I drove an hour and 20 minutes to the store and all I got was a sorry for their mistake!

Didn't make a deal the 1st visit. I was really surprised at the fees included but Haddy & Aj got back with me & we worked it out. The car was not fully detailed as promised. Things could've been different to make the sale go smoothly.

The guys here are top notch they go above and beyond for you

Fast prompt service, they even gave me free lunch.

The guys here are top notch they go above and beyond for you

Good customer service

Responded promptly to my requests