Passport Toyota

5001 Auth Way
Suitland, MD 20746

Sales: (301) 900-5598

Service: (240) 695-5306

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2014 Subaru Forester 2.5i Premium Used Cars in Suitland, MD 20746

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2016 Toyota Sienna XLE 8-Passenger Used Cars in Suitland, MD 20746

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All reviewers have been verified to have contacted this dealer – Learn More
Aug 22, 2017
Jmichener
Inexperienced salesman. Called an hour ahead of being there so the truck I called about would be up front and waiting for me but when I showed up it wasn't and then the sales guy took 20+ minutes to locate the truck.. Brought my DD-214 to see if they offered a Veteran discount. They do it was $250.00 but what killed it was the (DOC) FEE of $351.00 and then the (DM) fee of another $300.00. The Sal's guy not the financial manager knew what those charges were... So needless to say they didn't want to work with me so I walked out. Over all poor dealership in my opinion..
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
genevarenee
Syd was straight forward and honest. He had the car ready for us to test drive before we got there. The whole process was easy breezy. Kingsley was really cool! It was like hanging out with a family member! Only difference is instead of taking a dinner plate home.... We took home our car! Good times for sure!
Is this review helpful? Yes | No
Jul 28, 2017
Very responsive
Is this review helpful? Yes | No
Jul 24, 2017
Guru91XTB
I called. The dealer said the car would be available, and we scheduled a time to see the car on a Saturday morning. Late in the day the preceding Friday, I got a notification that the car was now NOT available, and at a different dealership, essentially canceling my visit to the dealership. Therefore, the car wasn't available for me to see. They notified me the following Tuesday when it was available, but I had already made a decision on another vehicle. This is all I can say about the dealership, since I did not visit.
Is this review helpful? Yes | No
Jul 6, 2017
Great experience with this dealership.
0 of 1 people found this review helpful.
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Feb 16, 2017
Passport Toyota contacted me promptly and were most helpful throughout the whole sales process. No sales pressure here. They listened and worked with me for the best sales outcome.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Passport Toyota:

Thank you! We appreciate your business. Glad we made it easy for you :)
Feb 11, 2017
It took them a week to respond to me after I had a question about the vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Passport Toyota:

We are very sorry to hear that. Our goal is to respond right away and get you the information you need ASAP! Is there something else that we can help you with?
Jan 4, 2017
Lovely_T
My overall total experience with Passport Toyota was great. The managers there are awesome, they were willing and able to satisfy the customer, whatever it took.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Passport Toyota:

Thank you! We glad you liked our managers. We work hard every day to serve our customers the best we can. Thank you for your business and please send any friends or family our way. Thanks, Cameron, General Manager/Passport Toyota
Nov 16, 2016
Very friendly and cooperative.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Passport Toyota:

Thank you, Paul. We appreciate your 5-star review. It means the world to us!!
Nov 10, 2016
They've been very engaging & involved in the whole process.
Is this review helpful? Yes | No

Response from Passport Toyota:

Thank you, James! We appreciate the review and feedback and are improving our services daily to ensure the best experience for our customers! Thanks for your business. Have a great day!
Read 14 old reviews
Nov 23, 2015
Priced too high. But people where nice.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Passport Toyota:

We are sorry you feel that we deserve a one star! However, we are glad that our staff treated you nicely. We price our vehicles very aggressively according to what the market is for that vehicle compared to others just like it in our area.
Oct 30, 2015
When i went to test drive this car it would not start at the time. Was a complete waste of time.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2015
Dealer contact me several times through email (quickly) and once I asked if the price was negotiable never heard back.
4 of 4 people found this review helpful.
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Jul 6, 2015
called right away
Is this review helpful? Yes | No
Jun 11, 2015
They were late contacting me.
1 of 1 people found this review helpful.
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Feb 6, 2015
the price was $18500 but was sold for $20000 the day I was to see it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2014
Excellent overall experience bought car from them.
Is this review helpful? Yes | No

Response from Passport Toyota:

Woohoo! Thank you Maryalice. We appreciate the 5-stars!!
Feb 12, 2014
The dealer was straight forward and professional. The car was as advertised!
Is this review helpful? Yes | No
Jan 25, 2014
phenomenal staff, friendly atmosphere and no pricing games
Is this review helpful? Yes | No
Jan 3, 2014
Got a great deal.
Is this review helpful? Yes | No
Jul 9, 2013
Car was sold.
Is this review helpful? Yes | No
Jun 29, 2013
Great communication-vehicle sold before I could test drive.
Is this review helpful? Yes | No

Response from Passport Toyota:

Thanks, Chris! Sorry the vehicle sold before you could test drive it. We can find you another just like it :)
Jun 25, 2013
Genuinely nice, helpful, knowledgeable staff. No heavy pressure. No gimmicks. Really nice experience. Bought a 2010 Camry for a fair price. Will definitely go back there for any future car purchases.
Is this review helpful? Yes | No

Response from Passport Toyota:

That's what we like to hear! Thank you, Megan. Hope you enjoy your Camry!
Jan 29, 2013
Responded very quickly and were very helpful.
Is this review helpful? Yes | No

Response from Passport Toyota:

Thanks for the kind review, Mary!

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