Sheehy Toyota of Fredericksburg

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Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Presidents Award, Parts Center, Toyota Certified Used Vehicles, Toyota
Tire Center

3507 Jefferson Davis Hwy, Fredericksburg, VA 22408
Map & Directions

Sales: (540) 710-8500

Service: (540) 710-8501

Jan 17, 2017
Great communication!
1 of 1 people found this review helpful.
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Jan 1, 2017
eusbela
Prompt response and very professional staff
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Sep 12, 2016
Good
0 of 1 people found this review helpful.
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Sep 12, 2016
Responsive, no games, never made it out to their yard but I would do business with Rosner.
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Jun 30, 2016
It was a good experience. We worked out a deal that I was comfortable. I drove out of town from Raleigh, NC, and brought the new truck home last night. I would do it again for a good deal.
1 of 2 people found this review helpful.
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May 19, 2016
Dealer was great . Great service bought the car.
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Apr 7, 2016
Excellent service.
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Apr 5, 2016
In 2012 I purchased a Prius from Rosner and had it serviced there with complete satisfaction. Last week I ordered a new 2016 Prius 4 Touring and a Tacoma. Rosner works to satisfy their customers.
1 of 1 people found this review helpful.
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Mar 29, 2016
Listing was inaccurate. Model was incorrect, mileage was incorrect. Dealer rep did not apologize or take ownership of inaccuracies and said a 3rd party did the write up. Dealer did not attempt to salvage relationship or find the vehicle that I was looking for.
2 of 2 people found this review helpful.
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Response from Sheehy Toyota of Fredericksburg:

Hi Andrew,
I am sorry we were not more accommodating and had the wrong info on vehicle. I would appreciate if you could call me  so I could gather some more details.
Thank you!
Kent
5408987900
Feb 8, 2016
The dealership is great, my salesman kept leaving and staying away for 20 minutes at a time. Took 4 hours to buy a car.
1 of 1 people found this review helpful.
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Jan 14, 2016
I met John Curtis, Finance Mgr, and he went out of his way to help me! No pressure and was cool that I wanted to shop banks for the best auto loan rate. He also introduced me to a nice salesman who was also no pressure. Both went out of their way to be helpful. I would definitely buy a car from Rosner!!
1 of 1 people found this review helpful.
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Jan 3, 2016
Very helpful and fast in email responses.
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Dec 29, 2015
Timely information
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Dec 28, 2015
The custmer service is very good but they charge high for reconditioning fee for pre owned cars I don't know why the Custmer should pay for that ?
1 of 1 people found this review helpful.
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Dec 18, 2015
Very professional fast response
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Dec 13, 2015
They are just too far away from my location. I purchased a vehicle before they responded.
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Dec 1, 2015
James Glasner and the rest of the staff was very helpful throughout the whole process. I could tell they truly cared about making a good deal for me. I would recommend them to anyone.
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Nov 3, 2015
It was pleasant. Not pushy, easy transaction. And they threw in a MINI collapsible bike along with the car!
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Oct 25, 2015
I drove all the way from Richmond and while I was driving the car they sold it from underneath me. They were waiting for someones credit to go through. They could of told me this before I wasted my whole morning and gas driving there,
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Oct 23, 2015
kwcapach
5
I got a deal I thought was fair. Better deals to be had if you jump fast when they come up.
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Oct 1, 2015
was not willing to meet my price. bought a newer 2013 with fewer miles for $1000 less instead. They lost an easy sale
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Aug 28, 2015
Responded to my inquiry promptly; representative had deep knowledge of cars; I was pleased and impressed.
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Aug 27, 2015
Nddavis613
They responded quickly and said they would be negotiable on the price, but I ended up going with another vehicle from a different dealership
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Aug 12, 2015
Gave excellent and full information.
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Aug 6, 2015
No outcomes. only a lot of talking. They only insisted me to go over there. I wanted the detailed pricing and the price ont the internet wasn't the price they were offering. the price they offer is atleast $2,000 more and about $5,000 more out the door than list price
2 of 2 people found this review helpful.
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Jul 29, 2015
Very personable and professional. Thanks Team!!!
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Jun 26, 2015
Very helpful staff,great dealership.
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Jun 9, 2015
Our sales rep Saige Thomas and finance rep Mr. Sheffield at Rosner Toyota gave us great and fast service. We left the dealership with our new "previously owned" Toyota Sequoia.
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May 5, 2015
Quick response, Good Deal offered,Excelent
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Apr 23, 2015
No one ever returned my invoice.
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Apr 21, 2015
Not helpful, did not give you the time of day, very disappointed
1 of 1 people found this review helpful.
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Old Dealer Reviews

Feb 21, 2015
Responded quickly. Very cooperative describing the car and features as I was considering a long distance purchase.
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Feb 16, 2015
Smooth transaction, outstanding salesman (Jim), highly recommend.
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Feb 12, 2015
Respectable quote.
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Jan 26, 2015
very helpful
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Nov 9, 2014
Salesman was very nice
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Oct 21, 2014
Quick response!
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Oct 19, 2014
Took a couple of days and never have me the car fax I asked for
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Aug 3, 2014
Jan Michael Hightower - Great job working with me, very honest and reasonable. Would do business with again!
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Jun 22, 2014
Helpful, courteous.
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May 19, 2014
Salesman needed to be better educated as to what was in the lot.
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Dec 8, 2013
Good
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Dec 2, 2013
Very helpful and patient dealears. Willing to work with you!
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Jun 13, 2013
A follow up phone call arrived promptly. Returned email followed promptly. Corresponded via email without issue.
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May 14, 2013
this dealership sold a car that I had put a deposit on , out from under me twice. please stay away from them , they are bad news!!!
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Jan 17, 2013
So far they've done everything a dealer should do. The salesperson Deon Shaumburg was excellent with his follow-up e-mails and introduction to the dealership and the car. (unlike AMG who never ever replied) He had the car pulled aside for me when I got there and we immediately looked it over and took it for a good long test drive. Back at the dealership, negotiations went as expected and of course they hit me with a very low figure for my trade to get things started. However, I was so impressed, (mostly with Deon) with how I'd been treated up to that point, they actually bumped me much more than I'd expected to give in to. All in all, though I think I ended up paying them a little too much for an 80,000 mile car, (my fault not theirs) the experience was a really good one for me and I left there happy that day in my "new" 2010 Prius V with all the bells and whistles clanging. I hope that Deon, in particular, benefits from my "paying a little too much" because he deserves it and repped his dealership well. They're (from what I've seen so far) a good outfit and a real asset to the Toyota brand. (now we'll see how followups for the "free" oil changes and service goes over the next 3 years)
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Jan 16, 2013
The dealer was friendly responded fast but after it was all said and done the wanted me to finance the truck for 5 years at 390.00 dollars if my math is correct id have paid back over 22000.00 dollars i think they need to look into useing a differant lending company.....
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Nov 16, 2012
After I thought we where making a deal they never finnished the deal/responed to me.
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Sep 16, 2012
no complaint. response time outstanding
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Jul 25, 2012
Professional from beginning to end...a very good experience ...I bought a 2012 Corolla.
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Jul 13, 2012
These Guys are great. Customer friendly, engaging, really make you feel comfortable. The only reason I did not make the purchase- I am really looking for an 09 SUT.
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May 25, 2012
Mark Kessler was great to work with online and in person. Great experience with my nervousness of buying a car.
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Mar 26, 2012
The staff at Rosner Toyota Fredericfksburg Used Car Center were rude and very unfriendly during my visit and unwilling to discuss vehicle pricing. In addition they were very defensive when questioned about the "Documentation Fee" of $ 499.00 dollars which I feel is excessive. I have purchased vehicles from this dealership in the past but cannot recommend this location because of the uncaring staff. issues.
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