Jim Coleman Toyota

Express Lube, New Owner Events, Rent A Car, Parts Center, Toyota Certified
Used Vehicles, Toyota Tire Center

10400 Auto Park Avenue
Bethesda, MD 20817

Map & Directions

http://www.jimcolemantoyota.com

Sales: (301) 396-7438

Service: (855) 208-3785

Today 9:00 AM - 9:00 PM (Closed Now)

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Inventory
Sales Reviews (19)

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Oct 23, 2019

Birgit

Super nice! Fran Gr. !prompt service, reliable, open to change and patient good clean car available! Good experience so far! Still have to decide!

Mark helpful

Response from current dealership:

Birgit, thank you for the feedback! We are happy to hear about your positive experience at Jim Coleman Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Oct 20, 2019

Kevin

Very helpful, knowledgeable and quick to respond.... professional and great.

Mark helpful

Response from current dealership:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Jun 21, 2019

Ricardo

The dealer was responsive and quick but we could not agree on a price. I am searching for a bargain.

Mark helpful

Response from current dealership:

Ricardo, thank you for the feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Best regards,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

May 28, 2019

lormarich

great

Mark helpful

Apr 29, 2019

I did not purchase a car from this dealership..however Jim and Adam..were helpful and patient through out all the emails..

Mark helpful

Apr 2, 2019

Tom V.

Great experience!

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Response from current dealership:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

Sincerely,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Mar 7, 2019

Marc

Great experience. Friendly staff, inviting environment, car priced as advertised. Shopped around on extended warranty and turned out, to my great surprise, that the dealer was offering the best price by far. They seem to make their money on volume, service, and repeat customers, rather than bait-and-switch tactics.

Mark helpful

Response from current dealership:

Thank you for your feedback, Marc. It is great to hear our team could provide you with an overall positive experience. Please don't hesitate to contact us if we can assist you with anything else.

Best,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Nov 5, 2018

Barnboy

Fast response to my inquiry but I was not able to go there yet due to the far distance.

Mark helpful

Response from current dealership:

Thank you for taking a moment to share your feedback with us. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Oct 27, 2018

jbhhhauto

great dealership fast response

Mark helpful

Response from current dealership:

Thank you for the great review! Please come visit us if you need anything else, be it service or sales.

Sincerely,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Oct 17, 2018

Steve

Good people, have done everything I have asked for.

Mark helpful

Response from current dealership:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.

Sincerely,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Aug 30, 2018

Ryan

After meeting with nearly a dozen other dealers in the regionNo hassle, low pressure, and I got a great deal on my trade-in vehicle. Jonathan was quick to respond to any and all questions. The vehicle was exactly as described, the exterior was well detailed, and the undercarriage was spotless. Jonathan, Vince, and Oscar made buying a car fun. I bought my Jeep knowing that there was only one key, since the previous owner has lost the spare. A week after driving it off the lot a fully functional spare arrived in the mail. I'll definitely return to Jim Coleman for my next purchase.

Mark helpful

Response from current dealership:

Hello Ryan, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Amar was there to provide you with such exceptional service! Thank you again and congratulations on your new car.

All the best,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Jun 19, 2018

KiwiJon

Sales representative was very helpful and guided me thru entire purchase. The financial adviser was also excellent in finding competitive rate.

Mark helpful

Response from current dealership:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Jun 10, 2018

Tina

Everyone was helpful!

Mark helpful

Response from current dealership:

Thanks for the kind words, Tina! I hope we can help you again in the future!

Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Mar 4, 2018

Mike

Very informative, friendly, and helpful -- Adam, Ryan, and Vince. I've agreed to buy this car and will make arrangements as soon as we have power back on in northern VA.

0 people found this review helpful.

Mark helpful

Response from current dealership:

Mike, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again!

Best,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Feb 13, 2018

Keysha

Responded really quickly to my email inquiry, I decided to look around more but if I needed to look again I definitely would start here.

Mark helpful

Response from current dealership:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Best,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Jan 10, 2018

samsung072017

Good

Mark helpful

Response from current dealership:

Thank you for the great rating and feedback. We really do appreciate it!

Best,
Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

Dec 29, 2017

mopalo

Excellent experience as I have come to expect from Jim Coleman

Mark helpful

Dec 10, 2017

Agripa

Helpful

Mark helpful

Dec 3, 2017

Needacorolla2017

Email response from dealer that car was there but can't save it until we could come in to see it. Email response a few days later from dealer stated car was sold.

1 people found this review helpful.

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Read 25 old reviews

Oct 27, 2017

Nick

Vincent FALCONE was terrific to deal with. Promptly, responsible and extremely courteous. Will certainly recommend him.

Mark helpful

Oct 27, 2017

Duke

Very quick and nice staff.

Mark helpful

Jul 28, 2017

Truestory823

Very professional. Willing to make a deal.

1 people found this review helpful.

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Apr 13, 2017

Jean

The negotiation process was a bit frustrating. Overall I would recommend this dealership to anyone looking to buy a vehicle at a great price.

2 people found this review helpful.

Mark helpful

Response from current dealership:

Jean......Thank You for your recommendation. We will study our negotiation process to identify any possible improvements.
Again, Thank You for taking time to recommend our dealership!

Mar 5, 2017

SALEEN0089

Was a pleasure doing business with you guys!!!

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank You for your kind remarks! We appreciate your business and look forward to assisting with any future needs!

Feb 25, 2017

Viva_2603

They immediately responded to my inquiry and followed up. Very professional to work with and I'm buying the car as I type this.

Mark helpful

Response from current dealership:

Thank You for your kind remarks. We pride ourselves on assisting our valued clients and appreciate you taking time to validate the fact that we are doing a great job.
Congratulations on your purchase and let us know if we can be of any assistance going forward!

Dec 4, 2016

Neil

Salesman not knowledgeable but dealer kept their word on pricing

Mark helpful

Sep 27, 2016

jonathanshapero

Very professional and attentive. I would shop there again.

1 people found this review helpful.

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Response from current dealership:

Thank You for your kind words. We pride ourselves on giving the very best experience to all our valued clients. We look forward to seeing you again in the near future!

Jun 6, 2016

Gary

I asked dealer to correspond via Email and please not to use the telephone as we receive a dozen or more unsolicited calls daily. Within 18 hours, I received four telephone calls from Coleman Toyota --two people and one Email auto-respond "We have received your inquiry, someone will get in touch with you". It was a waste of time because the used car looked like the one we wanted- the mileage was low, the condition appeared great and the price was right. The only negative aspect of it was the pushy attitude of the people. They managed to snatch defeat out of the jaws of a sure victory.

3 people found this review helpful.

Mark helpful

Response from current dealership:

Gary,
Sorry for the communication issue and we appreciate your feedback. We will share this information with our staff.
The great news is that we had a low mileage vehicle in great condition with a great price. We hope you found the vehicle that you were looking for and if not, good luck with your search.

May 7, 2016

Sara

These guys contacted me and seemed very professional - the Lexus GX they were selling was not a certified vehicle which was a criteria for me if I was going to buy a used car.

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Apr 16, 2016

Roger

Fast response friendly

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Apr 6, 2016

Jonathan

It was a good, simple and easy experience with my first brand new car. Vincent is the guy you want.

Mark helpful

Mar 24, 2016

robert

fantastic would recomend jim coleman auto dealer to the entire east coast

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Response from current dealership:

Robert....wow, Thank You for your excellent review! We're glad you enjoyed your experience.

Feb 29, 2016

Calvin

I went to see the vehicle and was told it was just sold. The salesman went on to tell me that the 2012 Toyota Camry in question sold fast. I told the salesman based on the CarGurgs data, the car has been for sale for 63 days prior to being soled. Based on the honesty of the salesperson, I chose not to do business with the dealer.

0 people found this review helpful.

Mark helpful

Response from current dealership:

Thanks for the feed back. Sorry the car was already sold.

Feb 5, 2016

Lali

Quick to respond, however, car was already sold.

Mark helpful

Response from current dealership:

Thanks for the feed back. Sorry the car was already sold.

Dec 12, 2015

Chris

Great easy everyone knew their stuff

Mark helpful

Jul 6, 2015

Ciara

Contacted me right away.

Mark helpful

Jul 3, 2015

Annabelle

Jim Coleman has good deals with affordable prices...I m very happy with my used car from Jim Coleman...keep it up

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Jun 11, 2015

Mohamed

They were ok but the response was a little late.

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Feb 4, 2015

Justin

Seller contacted me in a reasonable time.

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May 18, 2014

justin

Dealer sales guy did not have a lot of knowledge of the hybrid car and was unable to answer questions

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Jun 1, 2013

Jeffrey

Test drove the vehicle and had it inspected at my expense a few days later. Dealer pulled the car to detail for me. While on my way to pick up the car, dealer sold the car out from under me. Luckily for me, I found a similar car, in much better condition for a better price a few weeks later.

1 people found this review helpful.

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May 29, 2013

Katie

Friendly guys, clean environment and easy to work with.

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Mar 30, 2013

levent2000

excellent sales team. great prices and professional employees

Mark helpful

Jun 23, 2012

Rex

Multiple calls from three separate sales reps. Never went to dealership, purchased elsewhere .

Mark helpful

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Jim Coleman Toyota

Jim Coleman Toyota

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