Fitzgerald Toyota Used Cars Germantown

Gill was Phenomenal!!!

Great!

A salesman called me and also sent me the list of items that needed to be corrected. He was very helpful, and I am still interested in the car.

Great! Very persistent too

They were very friendly and helpful.

Car looked good till you looked at the back seat with a burn mark in it. Then there was over 2,000 dolley worth of stuff to fix on it

Price was not showing cost of fixing it to pass MD inspection which was close to asking price. Never understand how dealer decide to advertise car which is not ready to hit road.

Even though I didn’t buy the vehicle from them directly, they were very helpful in getting the vehicle transferred to a dealer closer to me. Since I am recovering from surgery that was very helpful. The dealership was very responsive to my inquiries and I would recommend working with them to buy a new vehicle.

Responsive and helpful. I will visit this dealership. Gill did a great job answering my questions honestly.

Great customer service

I never had the chance to deal directly with Fitzgerald- I was told the car I wanted was going through the inspection and would be available soon. When I called back 3 days later. I was told the car was only being sold wholesale and wouldn't be available to me. They did reply me promptly when I contacted them, and were more then helpful, but there was clearly a communication breakdown on the status of the car I was inquiring about.

quick response to the request and very friendly

They were quick to respond and upfront when issues were found on the vehicle.

Very professional and responsive. Answered all of my questions.

it was awful....they asked about my interest in the car....I told them I couldn't travel to get it and they stopped communication!! very weird!! I wanted that car!! if they wanted to sell it that bad they would have worked with me!! im upset!!

The car was waiting at the front entrance. Was test driving in less than 10 minutes.

The dealer was honest with me by telling me that they could not sell me that car because it had a transmission problem

Good communication

Wonderful service made it happen for me

Responded promptly and answered all my questions.

Very nice and work with me

I didn’t speak with anyone. They contacted me by email to inform me that they were closed. I received a follow up email to see what questions I had and to set up a time to come in to see the van but I decided to buy one in better condition.

Very good personality very nice easy to talk to I understood everything he said to me I wasent confused I would love to do business with him or even refer a friend he was very helpful and patient I did have a lot of questions and he had a anserw for every one very nice and reliable person and place to do business with

Good contact

Fitzgerald provided an exceptional experience. Although I had already purchased my car elsewhere, they followed up, and offered assistance if I ever needed them in the future. The staff was professional and courteous!!!

It was a very professional experience and the sale person Mr FUENTEZ was very helpful , I will recommend FITZGERALD TO anyone that need a new or used car .

Customer service perfect.

Very friendly and professional

It was a great experience great service.

I was called about the car of interest, salesman Gill was friendly.

Excellent customer service

Axel Ben is an excellent help throughout the whole process. Never at any point did I feel pressured Into doing anything outside the scope of what I looking for. I definitely recommend anybody out there looking or considering to buy a vehicle to really contact Axel at Fitzgerald Auto Mall Germantown.

We decided to wait for another car, but the salespeople at this dealership were all quick to answer our many questions and send us information. Definitely recommend.

Responded very well to my interest with timely follow ups.. I decided this was not the vehicle best suited for my needs.

very nice I will introduce my friend to here too, I buy this car its very good !!!

Even though I didn't buy a vehicle from them I would highly recommend them

Excellent

Immediately responded to all my inquiries & followed up.

Their charges for tags,title and processing is low compared to others. It is almost what you see on the advert that you will pay.

Responded promptly and answered all my questions.

Someone called was very nice. I didn’t buy it.

The dealer was courteous and friendly. The vehicle itself, was exceptionally clean, with a very good review and I can’t hesitate to recommend a friend in buying it. I’m still impressed in trying to have this vehicle for myself.

Gill was Phenomenal!!!

Even though I didn’t buy the vehicle from them directly, they were very helpful in getting the vehicle transferred to a dealer closer to me. Since I am recovering from surgery that was very helpful. The dealership was very responsive to my inquiries and I would recommend working with them to buy a new vehicle.

It was a very professional experience and the sale person Mr FUENTEZ was very helpful , I will recommend FITZGERALD TO anyone that need a new or used car .