Park Place Jaguar Land Rover DFW

1300 East State Highway 114
Grapevine, TX 76051

Sales: (972) 503-4559

Service: (888) 859-8197

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 25, 2017
I had a pleasant experience with Park Place Jaguar this past weekend. With outside temperatures nearing 100 degrees F and being extremely busy, Mr. Paul Light took time out to demonstrate the specialty vehicle I was interested in. I left the dealership with the impression that the staff viewed all guests as potential customers!
Is this review helpful? Yes | No
Jul 6, 2017
Quick response and multiple follow ups
Is this review helpful? Yes | No
May 22, 2017
Prompt and attentive response from Mark Kinard.
Is this review helpful? Yes | No
May 21, 2017
Quattroporte_695
Quick response!
1 of 1 people found this review helpful.
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Mar 2, 2017
I quickly received a response from Brad Pyatt, as well as Jason Feuerberg, the sales manager. Brad was very helpful in ensuring my awareness of program-specific pricing for vehicles at this dealership and staying in touch to keep my questions answered. While I did not purchase a vehicle at this time, Park Place Jaguar of Plano has taken a top spot in my preference for dealerships.
1 of 1 people found this review helpful.
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Feb 19, 2017
NHorsey
I called ask about a vehicle and had to call again for a response
1 of 1 people found this review helpful.
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Jan 25, 2017
B. Pyatt was amazing. I bought this car for a great price.
1 of 1 people found this review helpful.
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Jan 1, 2017
Prompt and courteous. Unfortunately car was under contract.
1 of 1 people found this review helpful.
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Dec 17, 2016
Awesomw
1 of 1 people found this review helpful.
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Dec 12, 2016
The car I inquired about had already been sold. The dealership contacted me promptly. The dealerships website stated there was a similar car in stock, which I verified with the salesman. When I arrived it became obvious that the car had been mislabeled and did not have the options I was looking for.
1 of 2 people found this review helpful.
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Nov 29, 2016
Found another car, there were Great ...
1 of 2 people found this review helpful.
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Nov 5, 2016
It has been great, Rob is the person that I have been dealing with over email because of my car accident and the airbag hit me in the face messing up my speech and now I stutter but with God's help I will be able to buy the car from Rob and get the chance to meet him in person. May God shower Rob and his family with many Blessings. Karen
0 of 1 people found this review helpful.
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Oct 5, 2016
dempic01
I sent a pre-purchase inspector to look at three XJs. All of them were pretty well-worn at 40K miles. One of the cars had broken parts inside the vehicle. The pictures on their website didn't show this and had I known, I would not have had the inspector view the car until it was fixed. They knew about it. I wondered why the car dealer called me as soon as the inspector left to inform me that these items would be fixed. I really expected to see more pristine cars, especially for the prices as their cars were more expensive than the average used XJs with this kind of mileage.
3 of 3 people found this review helpful.
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Oct 5, 2016
padodd
Absolutely great experience. This has to be the best buying experience we have ever had. They contacted us quickly and the sales manager was great!!
1 of 1 people found this review helpful.
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Sep 28, 2016
Mark was awesome and still working with him
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Sep 26, 2016
The service was very poor, they kept telling telling me the salesman who emailed me back was with a customer. He never showed up.
2 of 2 people found this review helpful.
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Sep 1, 2016
They advertise a car for a very low price just to get your contact, but this is what they ended up telling me about that car “The price is wrong it is a typo the sale price on the car is $98900.00 and the car cannot be leased. Regards”
2 of 2 people found this review helpful.
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Jul 28, 2016
great
0 of 1 people found this review helpful.
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Jul 21, 2016
mattrossi39
I was interested in a pre-owned CLS Mercedes and had been corresponding via e-mail with Rob on Friday. He quoted me a price after some discussion, but when I tried contacting him several times by phone and e-mail to accept the price I received no reply. I initially assumed that he had left for the day and when I tried contacting him on Saturday I assumed he didn't work weekends. I find out on Monday that he car was no longer listed on any sites and had been sold. This is poor salesmanship and bad customer service and has left me with a bad experience for me and Park Place Jaguar.
2 of 2 people found this review helpful.
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Jun 23, 2016
Extensive inventory, great choices.
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Jun 8, 2016
Amazing service and responsive staff!
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May 30, 2016
simenta7
5
They are interested in selling car and making money. Not genuinely interested in customer.
2 of 2 people found this review helpful.
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May 3, 2016
The car sold before I could see it, but the salesman kept me informed and was very helpful.
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Apr 22, 2016
Car exactly as advertised. It was clean and ready out front when I arrived for test drive. A real pleasure working with Rob, internet sales, and the whole experience was first rate.
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Apr 12, 2016
I bought the car. The transaction was quick and completely satisfactory.
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Mar 20, 2016
overpriced based on mileage. Would not negotiate.
4 of 4 people found this review helpful.
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Feb 24, 2016
Great sales department very helpful fair pricing. Everything was taken care of when I got there. Got my keys and left.
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Feb 20, 2016
Great in at out very pleasant experiance
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Jan 18, 2016
Responded immediately but had the wrong car available.
1 of 1 people found this review helpful.
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Dec 23, 2015
Great service and immediate response
Is this review helpful? Yes | No
Dec 11, 2015
Car turned out to not be what I wanted, but the service was prompt and everything I expected
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Oct 26, 2015
kristalmuir
Best experience ever buying a car, mostly done online, my salesman was Rob. He gained my trust from the beginning, walked around the car for me and found a little dent, had it fixed for me and a spot on console. They took care of my tag so all I had to do is go to my tag agency and pick it up, got me the best interest rate that you would be envious of for a used vehicle. I will never go anywhere else. You won't be dissapointed if you do business with them. But you must ask for Rob!!
1 of 1 people found this review helpful.
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Sep 7, 2015
Dealer would not confirm offer, didn't seem to care if sale was made or not.
3 of 3 people found this review helpful.
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Aug 20, 2015
It was a pleasure working with Mark. Great buying experience.
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Read 19 old reviews
May 1, 2015
Pkxj23a1
Didn't buy car. Sales rep was very professional
1 of 1 people found this review helpful.
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Mar 12, 2015
Professional, thorough and appropriate follow-up.
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Jan 11, 2015
Perfect service. I flew in from Austin, sales consultant picked me up. The car was detailed and ready. The sales consultant, Mark, did everything right and I was soon on my way back to Austin driving the car,
1 of 1 people found this review helpful.
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Nov 14, 2014
Very promp not overly aggressive.
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Oct 15, 2014
I will like to Thank all the staff at Park Place :) Mr.Mark was my sale man he is a great guy to do busy with. He was honest about everything I ask him.. I will be doing business again with park place in the future..
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Oct 1, 2014
The overall process was outstanding. The sales person was extremely responsive and attentive. The manager of the dealership was exceptional.
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Jun 26, 2014
They contacted me by phone right away and followed up after the test drive . Overall excellent
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Jun 9, 2014
Responsive and good insight.
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May 30, 2014
the ultimate service dealership. bought car for me to test drive.
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May 15, 2014
Great experience, quick, effective and I have a great car that exceeds expectation
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Apr 11, 2014
All and all my salesman Brad was very informative and helpful. Unfortunately, the car I was interested in sold before I could get back and make an offer. I will certainly try to do business with Brad in the future should a car I'm interested in comes around.
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Mar 14, 2014
imthy1
quick response to my questions.
Is this review helpful? Yes | No
Mar 1, 2014
purchased new F type convertible. professional and courteous. easy transaction thanks to leonard and Justin. would recommend this dealer..great pricing and easy to work with
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Jan 27, 2014
I'm very pleased with the customer service that's been provided. Keep up the great work. Thank you.
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Nov 25, 2013
Pre sale customer was great. Post sale customer service was just OK.
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Oct 21, 2013
Wonderful experience!
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Sep 11, 2013
actuallly visited. great customer service.
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Dec 29, 2012
Good although we ended up going elsewhere
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Mar 20, 2012
the service is the best I ever got at any other place where I bought a car before, and they did all the process easy and fast. my experience was the best over all. Brad Pyatt(the sales person) did an excellent job!! he was very patient and he was very kind and even had time to joke with my kids. I will definately recomend this place if you are looking for a car and an excellent service!!
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