Oak Tree Mazda

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4250 Stevens Creek Blvd, San Jose, CA 95129

Sales: (877) 854-9972

Service: (888) 777-4182

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 13, 2017
Carisma_8565
Emailed but unfortunately the car had a bit more miles than I had hoped.
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Feb 21, 2017
Awesome sales and service!! Thank you Oak Tree Mazda. Mark
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Dec 1, 2016
The level of unprofessionalism is too high to even rank. Granted they are car salesmen but that doesn't mean you treat your customers in such a way that makes them feel "lesser than". Never in my life have a had such a horrible customer service experience. If you want to get talked at and try to be up-sold when you've repeatedly expressed no interest then this is the place for you. After working with the floor manager he basically told me I was wasting my time with them (because I didn't want to go with their suggestions) so I walked away politely only to be told how rude I was etc. etc. NEVER AGAIN IN MY LIFE EVERRRRRRR. Maybe you think I'm exaggerating so if your so inclined I dare you to prove this comment wrong. Its quite sad to be so hungry for a sale that you compromise common boundaries of respect. PASSIVE CONDESCENDING and RUDE. They get negative stars if I could.
10 of 10 people found this review helpful.
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Nov 12, 2016
RaquiRollin
Norm Arnold contacted me right away and asked me a few questions. Unfortunately I did not purchase a car thru Oak Tree Mazda. However, he went above and beyond and connected me with one of his clients who needed to sell her auto. I am truly grateful as it was exactly what I needed and within my budget. I not only got a vehicle but made a new friend. Thank you Norm for your genuine concern and help. I know it was not a financial gain but your professionalism and outstanding service will never be forgotten. I highly recommend Norm Arnold! Thank you!
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Nov 3, 2016
No pressure and great service!
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Oct 14, 2016
Car looked like it was washed last month and the inside was a disaster, I had to go inside to ask someone to get the keys to look at the inside of the vehicle. Jorge opened the doors and I saw enough I had to leave, why even advertise a vehicle if your not at least going to make it presentably, a total waste of my time.
2 of 2 people found this review helpful.
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Oct 14, 2016
Initially responded for 1 vehicle. Stopped after that. Not any further interaction after.
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Nov 23, 2015
kevincinco
Excellent
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Nov 13, 2015
Jjo
Really great staff!
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Read 5 old reviews
Sep 4, 2013
Great!
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Jun 6, 2013
Dealer did respond quick by email.
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Mar 20, 2013
We bought a used car from these guys, always a risky proposition. I'm pleased to report that when our pre-purchase inspection revealed a safety issue, they did agree to repair it without charge. We were reasonable, and so were they! Thumbs up!
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Jan 4, 2013
Not as advertised
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May 22, 2012
I really wish I could have done business with Keith. Very willing to work with me on the price, but just couldn't get it low enough to fit my very tight budget...but he was able to come very close! I appreciate his efforts and if I had $1,000 more to spend, he would have had a deal!
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