Stevens Creek Toyota

Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

4202 Stevens Creek Blvd.
San Jose, CA 95129
Map & Directions

Sales: (408) 617-9322 Service: (408) 984-8833

Today 9:00 AM - 9:00 PM (Closed Now)
Show business hours

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Dealer Details

Stevens Creek Toyota

14 reviews
Today 9:00 AM - 9:00 PM (Closed Now)
4202 Stevens Creek Blvd.
San Jose, CA 95129

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 20, 2019
Can I give 0 stars? I highly recommend everyone go elsewhere for their toyota needs. I was trying to purchase a used 4runner and the salesperson told me it was still being serviced and cleaned and wouldn't be put out until the next day. I told him 3 times that I could come in that night and he continuously told me it wouldnt be ready for sale until the next morning. I made an appointment for 9am to purchase the car. That night, I recieved a text saying it sold. Why the hell would you tell me it's not ready and then sell it. Worst business practice! They only care about money and making a sale. Dont go here. Go to a different toyota!
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Jul 13, 2019
Anil was prompt in handling my inquiry about the RAV4 2016 SE. However, tbe sticker price placed on the car ($22,000+) did not match to what he showed me with his calculations. He used the KBB price which was a lot higher. I was disappointed to this.
1 of 1 people found this review helpful.
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Jul 14, 2019
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Sincerely, The Stevens Creek Toyota Management Team
Jun 28, 2019
After asking the dealer if there were any issues with the car I was told no. Since I live out of state I hired a pre purchase inspection and the mechanic said that the back of the car was hit and had a lousy paint job. The rear tires are 4 yrs old and they need to be replaced. Knowing this I still would have taken it if the dealership would have knocked off $1500 to have the bodywork replaced from my body shop guy who gave me a quote and if they had replaced the two back tires but the general manager only offered to takeoff $300. This dealership is a joke
4 of 4 people found this review helpful.
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Jul 1, 2019
Response from current dealership:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.

Sincerely, The Stevens Creek Toyota Management Team
May 31, 2019
Very courteous
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Jan 11, 2019
Very polite & easy people to work with. Called them about the car, they gave me what I wanted and I bought the car.
1 of 1 people found this review helpful.
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Jan 7, 2019
I haven’t looked at the car yet but they responded to my email quickly!
0 of 2 people found this review helpful.
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Dec 3, 2018
My experience was wonderful at this dealership. I was able to get the entire procedure within the day along with a new insurance coverage with reasonable rates. My sales executive was Kash, he was very polite and friendly. Did not pressure me at all, got me a good deal, got the car cleaned and made sure that all of my work was done before he left.
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Sep 24, 2018
I test drove 3 cars but didn't buy from them. One of the salesman talked too much while I was driving which was very for distracting.
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Sep 10, 2018
Very helpful. Got in and out quick. Great place to buy a car.
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Aug 25, 2018
good
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Jul 4, 2018
Just emails everything was fine
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Jun 12, 2018
Used cars dealership. Good follow up. No pressure
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Jun 4, 2018
Very reasonable and helpful
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Apr 23, 2018
Sales Representative was friendly and professional. Car was overpriced, however.
1 of 1 people found this review helpful.
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Jan 27, 2018
Great follow up
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Jan 5, 2018
Josh Pourkhorsand did the impossible – he made by car buying experience pleasant and even fun. I have been avoiding purchasing a car for a while because I was afraid of the haggling and games that usually comes with the process. And, there were many other dealerships that did play games. I came to Stevens Creek Toyota because Josh was, of all the salespeople I spoke with, straightforward. From the get-go, he was forthright and answered my questions promptly. When I came for a test drive, he was infinitely patient and listened to my concerns and my questions. Josh spent close to 2 hours with me just on the test drive to make sure I really got a feel for the car. Then, he gave me the time to consult with my mechanic and have the car thoroughly inspected. Josh went out of his way to make sure my questions were answered and that I was completely comfortable with my decision. And, he gave me a good deal to boot! What’s more, he followed up with me even after all the paperwork was signed and after I drove the car off the lot. This shows how committed he was in making sure that I was truly happy with the purchase. When I told my friends of this exceptional experience, they were amazed. I cannot recommend Josh enough!
4 of 4 people found this review helpful.
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Mar 13, 2017
Stevens Creek Toyota is a very good place to look for vehicle (both used and new), they are easy to deal with, their guys were very patient, no pushy, and accomodating esp Jason Xie. NB: safer to call them first for the exact price and they will work with your budget. Well recommnended.
4 of 4 people found this review helpful.
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Mar 13, 2017
Drove 150 miles to purchase a vehicle only to be told that it was sold. A simple email or call would have saved me a long trip.
12 of 12 people found this review helpful.
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Mar 1, 2017
I was trying to buy a used vehicle from here. Unfortunately I live about 300 miles away. I was dealing with Asher who was very professional and courteous. We negotiated a price. Here is why my rating goes to two stars. I asked for him to send me pictures of any cosmetic damages. He took pictures of the truck from at least 10 feet away and said it looked good. So before I was set to fly up to buy, I had a third party mechanic inspect the vehicle. I also asked him to send pictures of any cosmetic damages as well. He sent me 5 or 6 of what I would consider pretty significant scratches and dings. That is when I decided against the purchase. So the inspection cost $100, but saved me over $300 in travel expenses. Just be honest and up front. You wasted my time and yours.
10 of 10 people found this review helpful.
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Feb 21, 2017
I bought used car few weeks ago. Very good service. Thanks Josh!
2 of 2 people found this review helpful.
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Feb 18, 2017
Very easy car buying experience, however found after driving the car home that one of the major features of the car doesn't work.
3 of 3 people found this review helpful.
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Jan 21, 2017
They were really good and gave a wonderful servise (Josh & Ray) and I purchased my 2014 mustang. I financed the car and they made everything really easy for me.
2 of 3 people found this review helpful.
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Dec 10, 2016
They were a 2nd option for me because of the driving distance . Helpful and friendly online though .
2 of 2 people found this review helpful.
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Nov 13, 2016
Couldn't even find the car they advertised and never followed up to let me know if it was ever located
4 of 5 people found this review helpful.
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Oct 21, 2016
Prompt call-back. Never made it there to look in person.
1 of 1 people found this review helpful.
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May 15, 2016
Bought a much better car than I had set out to be at only a smaller price and way below blue book. Jim and Anil were great. Would highly recommend.
2 of 2 people found this review helpful.
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Mar 17, 2016
Dealer called me that has a car for me that I was looking for and ask me to come. I drove 70 miles to see that car. When I arrived I was informed that he can not show me that car because its body is damaged but offered me another truck that had hole in the trunk from bullet. When I pointed on that hole he burst laughing. Later his manager came and told me that he does not have a truck that I want too buy.
4 of 4 people found this review helpful.
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Mar 7, 2016
Very prompt response.
1 of 1 people found this review helpful.
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Mar 5, 2016
I wanted to negotiate a little before making a 2 hour drive just to look at a car. However, they did not want to. So, I doubt I will work with this dealer.
5 of 5 people found this review helpful.
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Feb 27, 2016
They answered my question, Truck was different trim than what I was looking for at this time.
2 of 2 people found this review helpful.
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Aug 31, 2015
Good
1 of 2 people found this review helpful.
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Aug 11, 2015
Truck was advertised for the wrong price on Car Gurus. When Stevens Creek Toyota contacted me the truck was $4,000 more than the advertised price!
5 of 5 people found this review helpful.
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Jul 8, 2015
immediate contact
1 of 2 people found this review helpful.
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Mar 6, 2015
Low price! Pre-owned Certified! Great Warranty! Free maintenance for a year! Can't beat that.
1 of 1 people found this review helpful.
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Jul 25, 2014
They played to bring me to the dealership and they did not have the car which I was working with them. At the end they reschedule the appointment and told me later that they did not have the car
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Apr 6, 2014
great followup, would have purchased except here except the local dealer was really close.
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Apr 4, 2014
Ford, was a excellent Rep. I thank him so much for making my life be complete with my selection of the vichele
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Mar 20, 2014
I had put in offer and been talking with a dealer submitted an online loan app. Basically i was buying the car, they were going to call back after processing which they said would be within the morning. By 4:00 I hadn't heard anything and i shot the dealer a text, he responded briefly and short "the car was sold this afternoon" he never expanded or explained, apologized etc. Communication was over, I was no longer a customer? I guess that's car sales for you....
1 of 1 people found this review helpful.
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Mar 3, 2014
Excellent
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Mar 19, 2012
Purchased a 2007 Toyota RAV-4. It was a very good experience. Good selection of used RAV-4s. Our salesman and the whole staff was very professional.
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Mar 15, 2012
Professional, pleasant, easy to work with on phone, on line and in person. Ford (yes the salesman's name was Ford) was a great guy. I regretted that I didn't like the car because I wanted to buy it from him. There was nothing wrong with the car, it just wasn't me.
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