Fremont Toyota

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Express Lube, New Owner Events, Rent A Car, Parts Center, Fleet T.E.D.
Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

5851 Cushing Parkway
Fremont, CA 94538

Sales: (877) 642-5001

Service: (877) 263-6282

All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
GuruD1L5W
Cool
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Response from Fremont Toyota:

Thank you for the 5-star rating! We really appreciate your feedback and look forward to working with you again in the future!
Oct 4, 2017
Solid quick communication.
0 of 1 people found this review helpful.
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Response from Fremont Toyota:

Thanks for the great feedback! We appreciate your positive comments and rating.
Sep 13, 2017
salesman very professional, courteous, and helpful. No pressure at all. Great experience.
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Response from Fremont Toyota:

Gus, we're very pleased to hear you had a great experience at Fremont Toyota. Thank you for your feedback!
Sep 12, 2017
GuruDXC6S
Simon called me left me messages and we talked I made appointment to meet up and purchase the 4Runner just as I was about to drive 2 hours out of my way with a cashier check for the 4Runner he calls and that he sold the 4Runner well not cool in my book anyhow I won't be sending anyone to that dealership! And further more I sent out messages on my Social Media not to di business with them.
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Response from Fremont Toyota:

We appreciate your interest in purchasing a 4Runner from our dealership and apologize that it did not work out. We sincerely apologize for any inconvenience this caused you and invite you to call our Customer Relations Manager, Rachel Ghiringhelli, at 877-687-3007 to discuss your concerns in more detail. Our customers are very important to us here at Fremont Toyota, so we look forward to the opportunity to connect with you and potentially earn your business again in the future. Thank you.
Aug 9, 2017
We got a great price, but they really turned on the pressure to get us to buy an extended warrantee. They probably would have given us an alright deal on it had we been willing to bargain, but we decided the remaining manufacturer warrantee was good enough. Despite their disappointment about the extended warrantee, though, they did give us free oil changes and remained polite and professional throughout the deal.
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Jul 28, 2017
It was the most awful experience. I drive from Petaluma with an appointment. The sales person wasn't there and the car wasn't there. It was my daughters first car so she was really disappointed.
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Jul 16, 2017
The Dealer contacted me the same day, GREAT, friendly customer service! We went on a week day, the wait was a little long, but worth it, everyone was kind and professional. We never felt pressure to buy anything. They were very helpful in suggestions, and answered any questions we had. I would recommend to family and friends.
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Jul 8, 2017
Guru9T5J2
Got the quote from them very quickly.
1 of 1 people found this review helpful.
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Jul 2, 2017
The vehicle i was interested in sold before i could get to the dealership. The gentleman on the phone was helpful
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May 5, 2017
If I recall correctly, sales person contacted me several times. Unfortunately, when I was ready to go see it, she informed me that it had been sold.
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Feb 11, 2017
Integra_3819
Great service!
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Dec 10, 2016
Never made a trio up there , but they were courteous and helpful on line .
0 of 1 people found this review helpful.
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Dec 5, 2016
Preetie was lovely.
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Jul 20, 2016
Nice people
1 of 1 people found this review helpful.
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Jun 19, 2016
Called for them to pull and have the car ready to test drive... They did... Drove an hour to get to the dealership.. And it was the wrong car. They sold the one we wanted to look at... Big waste of time.
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Jun 4, 2016
The dealer responded to me and they were willing to work out a deal, unfortunately I was unable to make it up there since they were four hours away from where I lived. They contacted me numerous times in a kindly manner. Therefore, I give them five stars.
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May 25, 2016
They did not have the right car at the right time but Courtney was great. Would work with them if the need arises.
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May 18, 2016
We purchased our last car from Fremont Toyota and it was a normal experience for purchasing from a dealer. But this time we had our best experience ever for how we were treated, informed, and not given the run around! Pricing was amazing. The whole experience started with a friendly and helpful call from them and they seemed to be genuinely interested in our well being after someone ran a red light and totaled our other new Prius from them. This was actually an enjoyable experience in every way. Thanks so much!
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Apr 12, 2016
Followed up
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Jan 14, 2016
This dealer provided the best experience in buying a car. I have been looking for a very specific 4Runnner and 3 other dealers have either told me to get in line or that they can't help me. I have been waiting for over 4 months at other dealerships. I visited James Kang at Fremont Toyota and I could not have been happier! Not only was he informative, welcoming, and the most honest sales person I have encountered at any dealership anywhere, but in 24 hours he located and brought the vehicle to his lot. I want to thank Mr. Kang for making this the best buying experience at any bay area Toyota dealer.
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Read 11 old reviews
May 26, 2015
Seneca Ybarra
Price was listed incorrectly and Internet manager was unwilling to work with me on a price. In addition the gentleman said they weren't affiliated with Car Gurus.
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Apr 18, 2015
Nice at first then over the next couple weeks they have a call center call you repeatedly even after you told them that they just need to be patient to earn my trust and sale. Even in the first phone call after i told them they need to be patient and wait for me. They continued to ask and call without leaving messages to set up appointments and ask when i was coming in to buy a car. This to me was a turn off and even though i really liked the vehicle that i was looking at i let it go and went somewhere else.
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Dec 9, 2014
The gentleman who showed us the car was great. They guy we talked to aftwards for the price was not so great!! He did the opposite of what he told. He said they don't go back and forth with the price and that was all he did. How can I trust someone who lies.
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Aug 11, 2014
very helpful
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Jun 22, 2014
original car sold but bought another vehicle. James Dang was great!!
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Jun 8, 2013
Quick, slick & professional. The car I wanted at a price i was willing to pay. Two thumbs up Too David B, who was a awesome good old boy. He knew i was in a hurry & was quick & slick
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Apr 26, 2013
While they worked well as far as getting the price to what we could afford and the staff was friendly, the service was very poor. After we had decided to purchase the vehicle, we had to wait an hour and a half for their financial manager to write up the contract. We were an hour an a half from home. We arrived at the dealership around 5:30 PM and didn't leave the dealership until after 9PM and didn't get home until almost 10:30. Totally radiculous. We would not recommend this dealer to our friends or family.
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Feb 18, 2013
The salesman was friendly and not high pressure. He tried to answer all our questions. The process was overall positive with the exceptions of these issues. The deal maker took a while because they weren't willing to come down on the price until I was ready to get up and leave. The paperwork took awhile to do which got us on the road after dark for a 3 hour ride home. I'm happy with the car and it was as advertized.
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Jan 18, 2013
Good communication. Deal couldn't be consummated. Too far away.
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Jun 25, 2012
My only disappointment was that they were not willing to negotiate and slightly lower the price on the vehicle. Thank you.
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Mar 5, 2012
Rough at first, but they treat you very valued.. overall they will try to work with you..
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