AutoNation Toyota Hayward

Excellent customer service..

Great communications and straight forward.

Joe my salesman and Harish in financing were both so nice and easy to deal with! The car is in great condition & very clean. Very happy!

Great service

The car has a big dent on right side and dealer refused to fix or adjust price of vehicle. Also, there is only one key to car which was bandaged with duck tape; not appealing or professional.

They emailed me back instantly, helped with setting up an appt with ease. We drove from Lodi in the evening with our 3 yr old and and was happy when we left. They were already waiting for us outside to greet us. Everyone was very professional and friendly. The car was exactly like they described, very considerate overall. They included our daughter from the moment we stepped in especially when she was getting antsy. Definitely recommend and would love to come back in the future.

I saw the car in person when it arrived but it had not been inspected so it wasnt ready. I was told by the dealer ship that I would be alerted the moment car was reconditioned and available. Sales person kept in touch every other day with the status and even told that it was put in wholesale mode so I get first priority. All that talk and eventually the car was sold and I was not informed, kept me waiting for over a week. I wouldn't really trust these folks.

I wasn't impressed, they wanted me to put down a half down payment or buy cash aparently because the car is older.

They’ve kept me informed of price drops. I’m in the 15,000$ price range. If and when it drops I’ll be in contact with them

They were very professional called me the very next day wanting to see how could they help me get into one of their vehicles. I would highly recommend these guys to other people who's trying to get a car.

Good service

Grest information

I purchased an SUV 2015 there but my experience there was not really satisfied. The test drive was only a few blocks from the dealer. The SUV I purchased was not deeply clean. No one was expecting me at my appointment time.

The price is a little low than KBB Value and everyone in the dealership was helpful except when you are buying the car with your own bank pre-approved purchase, they were confused and not well explained how the process supposedly. Overall they really active and helpful especially Johnny Tavares and Omid Azizi!

Vinnie was great! He was there ready for us and is very knowledgeable. Didn't buy the car, because I might get a Hybrid instead. I recommend Vinnie!

I was actually interested in a specific 2019 Ford Escape and it took 4 emails to AutoNation in Hayward to acknowledge my request and confirm that actual vehicle was available. Their inability to correctly read my multiple emails was very frustrating and lead me to believe they weren’t very organized or professional, so I didn’t go see the car.

responsive and helpful

It was fine. Just email responses by my choice

I was able to purchase my dream car at a great price. I experienced great customer service. I'm happy .

Very friendly lady called and answered questions

Fairly good..I am pleased.

They were super helpful and got me this beautiful car that I really wanted all with poor credit.

Everybody was very polite he was responded it to me very quickly

Yes I was contacted by Abe internet worker he was very accommodating and willing to work with me went to go see him the next day it cleaned up the car and got it ready we began to work things out he introduced me to the rest of the people every one of them what's working as a team and very accommodating it was a good experience

Great people to help if you were buying a used car

Straight forward. Very helpful as well as great financing options. Second car my family has bought from this lot.

Very professional

Quick to respond and answered my questions

Staff at AutoNation Toyota Hayward were great. They were prompt in responding and worked well to get me the information needed. As far as dealerships and salespeople go, I didn't have any issues with this group. Dylan and Arkadi were good to work with.

They gave me an online quote that I felt was a great deal. Went in, they stuck by their quote and were no pressure. Great experience!

They responded quick to my inquiries. The car is clean and ready for test drive. Staffs are very accommodating.

Excellent

When we got to the dealership, was informed that the car I was interested in had been sent to another branch. The next day I got a text from the salesman stating that the car was at the dealership and ready for me to see it. Drove 45 mins to get there only to find out the salesman wasn't even there and neither was the car. Don't think I'll EVER do business with this dealership!!!

Nice Service

Michael Sanchez was great. I really liked this car but it sold before I could get home. I am looking and if I find one at your location, Michael is the first person I will contact.

I contacted Auto Nation about a truck. I’m still shopping but Aviz was prompt and helpful. I’ll contact him again when I’m ready to purchase.

Our contact was not at our scheduled appointment. Those there had no idea we were coming. The rep we spoke with was far from enthusiastic. I have no desire to return

Sale man is nice and helpful dealer is big a lot of car and easy to deal I will come back if I have buy another Toyota

Good

When we got there to view the car, it had been lived in by a homeless person and the smell inside was atrocious. So, we didn't get the car, but the people at the dealership were nice and helpful and the car was beautiful on the outside. The salesman even called us later to let us know the car had been detailed and was ready for viewing. We had already purchased another one by then though.

Fast, friendly, efficient service! I got the exact car I wanted at a low price. Great Customer service!

Great salesman

I was actually interested in a specific 2019 Ford Escape and it took 4 emails to AutoNation in Hayward to acknowledge my request and confirm that actual vehicle was available. Their inability to correctly read my multiple emails was very frustrating and lead me to believe they weren’t very organized or professional, so I didn’t go see the car.

The sales person is so nice and checking on me if how can he help me.

Sales person was great... Helpfull and freindly