AutoNation Toyota Hayward

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At AutoNation Toyota Hayward, we believe in providing
premium customer service for the life of your vehicle. Shop online and
reserve a vehicle for up to 48 hours with AutoNation Express. Plus, every pre-
owned vehicle we sell has a 3-day return policy. Just another way we make
car
buying easy.

24773 Mission Blvd
Hayward, CA 94544

http://www.autonationtoyotahayward.com

Sales: (877) 825-2757

Service: (510) 224-4854

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (26)

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Marc

Oct 13, 2017

They replied initially, I asked again and didn't get a reply. Maybe the car isn't available anymore.

Is this review helpful? Yes | No

Manuel

Sep 15, 2017

Great very fast and straight forward

1 of 2 people found this review helpful.

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Response from AutoNation Toyota Hayward:

We are glad you chose our dealership, Manuel. Drive safe, and we'll see you on the road.

Charisse

Sep 10, 2017

Leon was very helpful. He gave us information we needed to know.

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GuruDYB77

Aug 18, 2017

Very prompt and helpful

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Mike

Jul 6, 2017

The car listed and photographed was NOT the car they are selling. In fact, they didn't mention in the description that it wasn't the same car nor any of the big differences between the two. When I checked the actual car, it had a giant eagle painted on the hood as well as streams along the side and big paint chips (and other terribly added modifications). They should ensure their listings are accurate so people don't waste their time visiting them.

18 of 18 people found this review helpful.

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Response from AutoNation Toyota Hayward:

Hi Mike, thank you for bringing this matter to our attention. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

Olee

May 23, 2017

Ask for Raymond Zamorra. He respected my time and worked with me directly over the phone to finalize net price without having to go into the dealership to show I was serious about buying a car. He and his manager worked together to give me the best deal out of all the Toyota dealerships in the Bay Area. We talked yesterday afternoon and I'm signing today to take my car home before traffic.

3 of 3 people found this review helpful.

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Vincent

May 11, 2017

Negotiated a car with the internet sales for a 2016 new car for 0% financing from Boston MA. My daughter in SF went in to close the sales but the SC change that to 5.9%. She refused then the SC offer the 2017 higher price car for 0% financing but cannot give student grad discount. She refused then three other SC keep on pushing her to call me to let me know that was the best deal. A very dishonest internet sales team. Bait and Switch.

11 of 11 people found this review helpful.

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Felipe

Mar 20, 2017

Bait and Switch dealer. I called to make sure the vehicle that i was interested would be available the next day, i set up an appointment to test drive the vehicle. I show up around 10 am to hear that the truck was sold a week prier. The sale guy try to sell me a much more expensive vehicle that i was not interested in. Not happy with the serviced i don't recommend this dealer.

16 of 17 people found this review helpful.

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Keith

Feb 9, 2017

Very responsive

3 of 6 people found this review helpful.

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Alicia

Nov 17, 2016

Horrible, dishonest people. The salesperson was REALLY nice, but everyone else lied (about price, inspection, warranty, etc.) I not only will never go back there, but I'm telling everyone else I know not to as well.

28 of 29 people found this review helpful.

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Robert

Aug 13, 2016

Quick to respond and provided all requested info. Used the e-mail for contact as requested.

1 of 4 people found this review helpful.

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Kirk

Jul 9, 2016

the dealer contacted me 10+ times a day via email and phone. they seemed very desperate. We went ahead and bought from another source. Kirk

7 of 8 people found this review helpful.

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Eenzo

Jun 6, 2016

good, but I feel that a 6 year old truck is to expenses for $26,800

3 of 3 people found this review helpful.

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Kevin

May 12, 2016

Wanted to purchase a car cash and asked the salesman of the car had any leaks, he said no. I live in stockton, so I drove 1.5 hrs to buy the car only to find out the car has leaks. Sales persons name was kambez, very rude. Started arguing and raising his voice to pressure me to buy this junk van that he said was in great condition and no leaks. He was trying to make excuse saying that there was no leaks but evidence was clear since there were oil leaks everywhere on the hoses. Don't deal with this dealership. They're just trying to rip you off. There's better dealerships out there.

14 of 14 people found this review helpful.

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SC customer

Apr 10, 2016

This dealership doesn't honor the policy that they work under. I paid a deposit to reserve a vehicle for 48hrs and they sold it during that time frame while we were in negotiations. Not to mention that the car was modeled a vehicle that doesn't even exist.... and no one knew why. Buyer beware. Unhonest salespeople.

7 of 7 people found this review helpful.

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Magpie0586

Mar 16, 2016

They contacted me about 10 times with a generic message. They never responded to my initial request. Very unhappy with the service.

8 of 8 people found this review helpful.

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Test Driver

Mar 12, 2016

The TrailBlazer started smelling like something was burning.

5 of 5 people found this review helpful.

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john

Feb 19, 2016

Great.

0 of 3 people found this review helpful.

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Frank_LG

Feb 13, 2016

Prompt response and details on the cars I was interested in. Pretty good deals also but I picked a dealer closer to us.

1 of 2 people found this review helpful.

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gustavo

Feb 3, 2016

Excellent.

0 of 5 people found this review helpful.

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patrick

Dec 24, 2015

sold before I could see the car

0 of 3 people found this review helpful.

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Nov 16, 2015

Scheduled an appointment, they emaioed me 3 times confirming, when I got there they told me the car had not passed the inspection. I would have appreciated a phone call or another email to save me the trip

2 of 2 people found this review helpful.

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Tony

Nov 13, 2015

Responded, but we could not come to a satisfactory price. I ended up going to San Jose for a great deal. Worth the drive dwn south.

1 of 1 people found this review helpful.

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marte

Nov 5, 2015

Quickly responded to my inquiry, and answered my questions and followed up.

0 of 1 people found this review helpful.

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Maria

Oct 27, 2015

It took some time and there was some confusion about who was responding to my inquiry, but the GM did get everything cleared up and my questions were answered.

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David

Oct 22, 2015

Only dealt with this dealership online but was able to negotiate an out-the-door price. Was a very quick negotiation and no games. Only reason didn't get the car was that the wife changed her mind at the last minute and now wants a new(er) car.

0 of 1 people found this review helpful.

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Read 30 old reviews

Sophia

Sep 25, 2015

Great

Is this review helpful? Yes | No

rajeev

Sep 3, 2015

Was courteous and responded promptly

Is this review helpful? Yes | No

cal

May 13, 2015

Mgrs a LITTLE inattentive. Not grasping details

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Mike

Feb 22, 2015

I will never go back. If you want the typical game playing gorilla tactics used by slimy used car salesmen then you will love it. Oh and the used truck I bought didn't make it 24 hours before it started leaking radiator fluid and not going into 3 rd gear.

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Camille

Jan 25, 2015

Fast response

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Ellen

Nov 14, 2014

5 stars. Aaron was personable, extremely knowledgeable, and professional. He was also impressively responsive to all inquiries, queries via emails, calls, etc, while following up very tactfully (this is an art form) when I stopped calling, and to boot, Aaron provided me top-notch service and answered all my questions. He really is an asset to the company. I would have purchased the car then and there if I had not been interested in a lower-mileage car, just based on the excellent service alone. Though I did not end up buying the car, I will definitely keep this dealership in mind next time I hear of someone looking to buy a car. Thank-you!

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Denise

Oct 1, 2014

Friendly but difficult to get details from. Very persistent with follow up phone calls.

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Greg

Sep 3, 2014

Made Promises and never called back

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Noel

Aug 12, 2014

Good guys were very helpful. Thanks

Is this review helpful? Yes | No

Lori

Jul 5, 2014

Bad customer service. The salesperson I made arrangements with was not available when I arrived at the dealership. Another salesperson took over to assist me. But then after searching the whole car lot, I was told that the vehicle I came there for was sold already. It would've been nice to get a phone call from the original salesperson to inform me that the car was sold the first hour of the morning. I wouldn't have made the drive in traffic . Worse customer service. My rating for this dealership is very poor, no star needed. . By the way, I ended up purchasing my brand new vehicle at the next dealership.

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Vivien

Jun 2, 2014

Ended up buying a used Corolla there. Car is fine but be careful of the finance manager. I paid cash and suppose to get change but was told that they don't keep cash at the dealership so wait for the check in the mail. It is a tiny amount but it has been almost 3 weeks since I purchased the car, nothing received in the mail. Now I have to squander my time typing this review and call the customer service manager to file a complain. In addition, the sales promised to contact me about the tire end cap that he will order for me. Heard nothing back and have to drive the car with a missing end cap. Go to this dealerahip at your own risk.

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JGOliveira

Apr 13, 2014

Great guys. They were very helpful and friendly.

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Mike

Apr 7, 2014

Response was reasonable.

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John

Mar 30, 2014

Good

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Lionel

Feb 13, 2014

No pressure transaction. Very helpful - even after the sale closed.

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Jay

Feb 11, 2014

They were very helpful and had excellent service and got the best deal!

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blanche

Jan 27, 2014

good

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Amy

Jan 21, 2014

Great communication

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Rick

Jan 12, 2014

Received multiple e-mail followups to my online inquiry, along with a call. Persistent without being overbearing.

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ISHRATH

Jan 11, 2014

Excellent service and good people

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many

Aug 16, 2013

Responded in a reasonable time.

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chyeanne

Aug 14, 2013

Very excellent dealership :) no words can express how much i love this dealership. :)

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Merika

Jun 8, 2013

I visited this dealership and they followed up with me be phone more than once.

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Steve

Feb 10, 2013

They responded, I did not further pursue.

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gordon

Jan 27, 2013

General Manager Joey Kohistani , and salesman Darryl Morris were a pleasure to work with.

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Bode

Nov 23, 2012

Very deceptive. The listing was a wrong trim

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sherriluallin

Sep 3, 2012

We were taken care of very quickly.

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rosa

Mar 12, 2012

they are good .

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Julio

Jan 27, 2012

This is my first time I buy. A truck I've found on line so I. Think that Christian and his team. Were very helpful

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Rhonda

Sep 20, 2011

I did purchase this automobile, and I found the experience mostly pleasant and stress-free. However, I found once the deal was made,I was passed off to another person, and I sensed a difference in attitude that was much less pleasant and a bit unsettling. I must add that the salesperson that actually gained my business was not present during the purchase because he was off the next day. So I was being serviced by co-workers.

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AutoNation Toyota Hayward

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