Concord Toyota

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Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

1090 Concord Avenue, Concord, CA 94520 - Map & Directions

http://www.concordtoyota.com

Sales: (855) 223-7970

Service: (855) 223-7970

Today 8:30am - 9:00pm

(Closed Now)

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Inventory
Sales Reviews (19)

Nikbottom

Sep 18, 2016

Nikbottom

0

Although the car I wanted to purchase was sold, the sales person was helpful.

Is this review helpful? Yes | No

Al

Jul 24, 2016

I inquired if the MPV was still available, received an answer that it was, and invited me for a test drive. I drove from Alameda to Concord to see it, and was told that the service department hadn't finished it yet, so it was not available. I was able to look at it where it was parked, but not to drive it. I then inquired by email to Craig, the salesperson that originally responded to my first inquiry if it was ready, and that I was motivated by what I saw when I went out there. Never heard back from Craig, so several days later I called and it had been sold. So, fail for advertising a car that was not ready to be sold, fail for not responding to my eager message for more info about the car's readiness.

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Moira

Jul 20, 2016

Prompt response time. Good follow up.

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chi

Jul 18, 2016

They got back to me very quickly.

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R.D.

Jun 5, 2016

This dealer contacted me promptly and followed -up with a phone call. Unfortunately, the vehicle I wanted was already sold and the dealer's call prevented me from driving a long distance. I really appreciated that courtesy and will definitely consider them again when the need arises.

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Laurie

May 22, 2016

The add stated sun roof. The car advertised did not have a sunroof. Frustrating when that is one of your filters and a bunch of cars show up that are not meeting the filter.

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R

Oct 9, 2015

They were nice, efficient, professional I decided I wanted a different car.

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Mike

Sep 18, 2015

The car in question did not pass smog, and I don't understand all of the rules for posting a car for sale but it was a disappointment to hear it had been listed after not passing. It was still listed as late as a few days ago, so I am unsure to the veracity of the claim they made about the MR2.

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Mary

Aug 30, 2015

We made an offer and they replied with a questionair. I saw the car reduced to 18,,000 plus last night but nothing to us.

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steven

May 23, 2015

Good

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John

May 17, 2015

Not willing to negotiate on price

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Erin

Apr 30, 2015

Went to look at a subaru forester recently. I had an appointment with Joel, who quickly passed me off to another sales associate who, though very kind, seemed a bit inexperienced. He didn't seem to know anything about the car, I was doing most of the talking. When I stuck the key into the drivers side door, the entire apparatus holding the key came out of the car itself along with all of the connected wiring - someone had sawed a hole directly around it. The salesman, though again, very nice, didn't say anything further than offering to help me get the key back out. It seemed like someone higher than my salesperson should have been overseeing the appointment.

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richard

Apr 29, 2015

Would not even talk about lowering price when I was there. Then I get an email from cargurus saying they lowered price to my original offer . Don't deal with this dealership.

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eddie

Apr 10, 2015

Very pleasant experience, very professional, no pressure during the buying process.

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Eric

Mar 23, 2015

I met with the Salesman Craig and he was very informative and provided quick pricing and a fair trade in for our current vehicle.

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Barbara

Dec 27, 2014

Ask for Rodney F. In sales. Great service, comfortable style.. Everyone at this dealership was surprisingly nice and helpful. Thank you Concord Toyota. I'll be back.

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claddagh54

Dec 4, 2014

claddagh54

0

Car was overpriced, based on Blue Book value. Would not negotiate price. Waste of time.

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Sarah

Nov 20, 2014

The best car buying experience I have ever had. Kind, courteous and hassle free! Rolando is top notch in customer service!

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Don

Nov 15, 2014

They were slow to respond.

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Read 14 old reviews

Old Dealer Reviews

Christina

Sep 2, 2014

Great

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Grumpa

Aug 25, 2014

Could not match price of first dealership.

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George

Aug 24, 2014

Only have experience w sales; not sure how well MAINT does!

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Diana

Jun 10, 2014

I am out of state and asked questions by email. The return on the email was very slow and they sold the car I was attempting to buy. They also gave me incorrect information regarding sales tax.

Is this review helpful? Yes | No

Artem

Jun 2, 2014

They put the thing to bed for me quickly

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angelica

May 14, 2014

Very helpful and great personalities...made the experience exciting and fun, when usually its so time consuming and draining. Thanks Guys!!

Is this review helpful? Yes | No

Brianna

Apr 14, 2014

Billy was awesome and took very good care of me!!

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Lisa

Feb 24, 2014

just got an email.

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Neil

Feb 7, 2014

Professional and pleasant.

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Maria

Mar 15, 2013

Sufficient.

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Tina

Feb 1, 2013

Wonderful

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Kelvin

Oct 22, 2012

Not very responsive

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Christine

Oct 15, 2012

very terrible, horrible internet sale manager. Never want to deal with him again.

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Julia

Mar 11, 2012

I bought mythis car at this dealership. Good deal.

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Read 14 old reviews

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