Nalley Nissan of Atlanta

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2551 The Nalley Way
Atlanta, GA 30360

Sales: (855) 457-0559

Service: (855) 419-1879

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 21, 2017
Inaccurate description. Listed as platinum trim but wasn't.
2 of 2 people found this review helpful.
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Aug 17, 2017
Very good
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Jun 26, 2017
great
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Jun 20, 2017
We had an exceptional experience with this dealer. They were helpful and responsive. I would definitely recommend.
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Jun 1, 2017
Guru94P44
Response was a little slow but they were polite and answered my questions.
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May 31, 2017
I live in Louisiana and was looking to purchase a vehicle in Atlanta because the price was cheaper. I called and was connected to the internet sales manager. The internet sale manager was very rude. He quoted me a price then backed out the deal. He wouldn't let me speak with the general manager after i started questioning him about the process.
1 of 1 people found this review helpful.
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May 12, 2017
Sales person didn't seem like she was willing to work with me and wife and for this reason we went to another dealer and purchased a Brand New SUV
1 of 2 people found this review helpful.
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Feb 24, 2017
Dealer totally incompetent No clew about the car car hat warning light on and no negotiation over phone possible I live 600 miles away so I will not travel there without info about the car not a good experience
5 of 5 people found this review helpful.
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Feb 12, 2017
Refinnej424
This was the worst experience I ever had trying to buy a car at this dealership. I will never buy from them and I would not recommend them to anyone. They sold this car right from under me after they ran all my information and aproved me and started my paper work on the vehicle. I live almost 2hr away they called me while I was on the road and told me they just sold it and then they was trying to find me another car that I like in my price range and when I did find one they told me they will hold it for me and it will be waiting for me at the dealership but then they called me back 30mins later and said they cany find the keys to the car. I was very upset because I was 30mins away from the dealership. What a total waste of time and gas. If I could rate them 0 stars I would.
8 of 9 people found this review helpful.
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Feb 6, 2017
Azera_2087
It was really good worth calling.
0 of 2 people found this review helpful.
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Jan 4, 2017
Good experience....but raised the price when I got there
6 of 6 people found this review helpful.
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Dec 20, 2016
Alabama tax rate where I live is 3 percent. Nalley charged me 7 percent. The deal I made on the phone changed once I got to the dealer.
4 of 4 people found this review helpful.
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Nov 21, 2016
I got several emails from different people at Nally Nissan before I made the 2 hour drive over. One email told me to ask for a particular person when I got there, which is what I did. I was told he (the person who emailed me) was the manager and that someone else would be helping me. I went through several different people, only to find that the salesperson who greeted me at the door, would be the person to help me. One of the emails I received was from the internet manager. We discussed my trade, and I was asked for my VIN. I immediately told him (the internet sales manager) that my car had been in an accident and that it had been repaired immediately with no issues. He then gave me a range of estimates on what my car would be worth, based on one of the books like KBB (it wasn't KBB, but another). He said that my car might be worth more once appraised in person. The ranges he gave me were within the range I expected, so I promised to come over on Friday of the same week. Once I got to the correct salesperson at the dealership, we took the Armada for a test drive and of course we loved it. It was then time to talk numbers. The salesperson went and got a "deal" for us (my husband and me), which was over $10K different than the numbers I expected. Upon looking closely at the "deal" the dealership offered me about $6000 less for my vehicle than the original estimates (mid-range of the original estimate). Once I was in the dealership, the book that showed my car's value was DIFFERENT than the book used to quote me the estimated value. It was evidently a wholesale book or low ball book. The salesperson had taken my keys and had taken them over to the deal-making booth. I asked for my keys. He walked over to the booth and then came back with a "deal" $1000 different than the original. I had to ask for my keys a second time. The "deal-maker" came out to introduce himself to me. I again asked for my keys and finally left. Had I known I would have been taken for a fool (which evidently I am), I would not have wasted a day of vacation (both my husband and myself) and over 5 hours of our day in horrible traffic. Nope, won't be back and nope, would not recommend this dealership to anyone.
11 of 12 people found this review helpful.
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Oct 20, 2016
I found the Murano I was looking for on Cargurus: low mileage, perfect color inside and out, and extras. I would have loved to have done business with my local Nissan dealership but they are so pushy and I caught them in several lies but that's another story for another time. I made an appointment to come in on a Saturday morning and the dealership is over an hour drive. Lloyd was my salesperson and he was very nice and not pushy. I think he did everything he could to make the experience pleasant since this is usually stressful for me and I had been driving my Camry 10.5 years. Lloyd did an excellent job even though he was getting pulled in different directions as the dealership got extremely busy. I highly suggest going on a less busy day if you can. I had to go on a day my husband and I could both go and unfortunately it was a Saturday but that's real life. Lloyd was very patient with me and I know he probably wanted to scream because it took me a while to decide if I wanted to pay a little more on getting the car I wanted or pay a couple grand less and get a vehicle I may regret. So... finally I made the decision to get this beautiful SUV and I'm still in love with it!! A couple of days later I had a oil change message come up on the screen. I called Lloyd on his cell and he said he would find out how to reset it and call me back. My first thought was I will never hear from him again and I figured out how to reset it myself. Lloyd called me back and honestly I was shocked! I really thought he never would call and I told him I figured it out and he told me if I had any other concerns to give him a call. I highly recommend this young man. CON: The only con I have is they gave me the lowest of any dealership for my trade. If I had it to do over again I would have sold it and used the money and paid it on the vehicle. Since then I've had people call wanting to buy my Camry since it was a one owner and only had 180K miles on it. That's the only reason I'm giving it 4 stars otherwise I would give the dealership a 5 star rating. Lloyd is a great asset to Nalley Nissan and I suggest asking for him.
2 of 2 people found this review helpful.
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Sep 16, 2016
3 different times they have promised to send me car fax and photos. I never received any of them.
1 of 2 people found this review helpful.
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Aug 23, 2016
Constantly contacted me. Good dealership
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Nov 18, 2015
Dealer was very helpful. Contacted me right away and was very flexible with meetings and test drives.
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Read 24 old reviews
Sep 22, 2014
I visited the lot but I't seems that they wanted to keep their vehicle rather than sell it! I thought the idea was to sell vehicles not keep them! Too funny and I'm already pre qualified to trade and buy!
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Aug 18, 2014
Bought the car
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May 11, 2014
Very prompt and attentive
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May 10, 2014
Good experience
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May 7, 2014
Said they could not work with me because the distance between us. This is before they even asked where I was located. I purchased a xterra 10 minutes from there location at a better price.
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May 3, 2014
Very Good! Friendly and not pushy.
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Apr 25, 2014
Great service and excellent follow up from the salesperson Latonya. I purchased the vehicle and had it shipped from Nalley Nissan in Decatur, GA to Grosse Pointe , MI. I felt totally comfortable making this purchase without first "kicking the tires". I would definitely reccomend Nalley to anyone looking for a high end car.
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Apr 21, 2014
Responded very quickly and easy to contact.
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Apr 18, 2014
Great sales person but pushy upper management sales people who just seem like typical sales people - give me the money first. I am a bit disappointed. This is the one I'm buying from, by the way. So the only one I spent much time with.
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Apr 1, 2014
They were more than accommodating in their service to me. I am very happy to have done business with them. Wow...I REALLY can't express how, taken care of, I felt before leaving the establishment with my new car. I will be going back when it's time to switch out, most assuredly.
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Mar 26, 2014
Ok
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Mar 17, 2014
very responsive with request for information
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Mar 15, 2014
Very helpful with all aspects of the deal.
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Feb 10, 2014
Very good, I bought a car from them
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Dec 20, 2013
Responded
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Oct 30, 2013
Keeps sending messages even after I told them I already bought a car
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Aug 13, 2013
I Did Not Buy A Car But He Was Very Responsive
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Jul 29, 2013
Price of used was too high we found a new one for just 1800 more
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May 26, 2013
Great customer service, no pressure and easy to work with.
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Apr 19, 2013
most helpful in trying to find the right car
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Mar 2, 2013
All Nalleys are great. But if your going to buy a car go through RIVERS at Lexus Nalley of Roswell. Talk about going out of your way to find the perfect car. Thanks guys!
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Feb 10, 2013
Good staff never had the chance to meet them.car was bought by another customer and they called me early enough to inform me.
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Jan 25, 2013
I received a quick response to my email. All my questions were answered. I had the pleasure of doing business with a wonderful sales woman by the name of Jody Artale. I was coming in from out of state to pick this car up and from the moment she picked me up from the car rental drop off to when I drove off Nalley Lexus lot I was treated like royalty. Nalley Lexus is a beautiful Dealership with a great staff of employees.
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Dec 27, 2012
Very responsive
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