Mike Steven Volkswagen

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11211 E Kellogg Drive
Wichita, KS 67207

Sales: (877) 286-7126

Service: (316) 215-7451

Today 9:00 AM - 8:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 27, 2018
Streitm
Replied in a appropriate time.
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Nov 27, 2017
They responded back quickly.
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Nov 19, 2017
JABLYD
Quick follow,up
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Oct 19, 2017
I ended up with a brand new car. The service was great, and I am extremely happy with my car.
1 of 1 people found this review helpful.
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Oct 3, 2017
Went to go look at this car and it was beat up and the keys were locked in the car so they up sold another car too me "said it would be the same price". After talking to them for 4 hours and 4 different people talked about buying the car in a couple days. Told them everthing wrong with the car and when i purchased the car the didnt fix any of the issues on the car and now they are trying to charge me for the repairs that should have been fixed before i bought the car. And i ended up paying even more then what was listed on the sticker. I highy dont recommended going here to buy a car due to the lack of service, communication and overall business.
8 of 9 people found this review helpful.
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Sep 14, 2017
carolynmcilwain1962
they said the price in your ad was incorrect, that car is actually $10, 990...a little difference from $ 6615.00, i won't deal with auto dealers who practice this way.
7 of 7 people found this review helpful.
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Aug 29, 2017
I have been advised I must revise my review, so here goes. The advertised price was 5949, but the salesman (when pressured) claimed the ad was a 'misprint', and the price was 7200. (But wouldn't I like to test drive anyway, see if I like it??) Since I informed Stevens of the 'misprint', I checked the next day to see if the ad had changed. It had not. Informed cargurus of same. Stevens? Caveat emptor. AVOID THEM.
11 of 11 people found this review helpful.
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Jul 17, 2017
chapleco
Bogus people. I made the enquiry on the internet. Let it go a few weeks. Got a call back from the dealership to see if I was still interested, which I was. Got a return call telling me the vehicle was now $3000 more after I had indicated that I was very interested and would like a final price to buy the truck
9 of 9 people found this review helpful.
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Jun 9, 2017
The sales practices at this dealership were misleading if not deceptive. The price listed on cargurus was the dealer's cost supposedly. My question to them was "who cares". We assumed the price was the asking price. We received conflicting information as to whether their guarantee applied to this price vehicle. We bought the car on their 8 day return policy. After having the vehicle checked over by our mechanic, there was about $800 in immediate repairs that were needed. We returned the vehicle, but was charged $400 in "dealer fees". If the dealer had really checked the vehicle in their "100 point inspection", they would have known how much needed to be done to the vehicle. I even wonder how many times this vehicle had been sold and returned at $400 per. Probably more profit than they make on a new car. Obviously we will never shop Steven V/W again.
14 of 14 people found this review helpful.
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Mar 15, 2017
Tryed to more down payment out me after i told what have.had me drive 36 mile think i was going to able to get a tahoe.
1 of 8 people found this review helpful.
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Feb 11, 2017
This is the best experience I've ever had at a car dealership. People there are so helpful and accomplished for me something I thought was impossible in just a few hours. No pressure and no surprises
2 of 4 people found this review helpful.
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Oct 8, 2016
E_mail next day ready to work
0 of 5 people found this review helpful.
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Aug 16, 2016
anthonyj232015
5
went all the way to buy car and was told price was negotiable and when i got into the dealership they didn't move on the price like said they would!
18 of 18 people found this review helpful.
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Jul 14, 2016
Dealer responded quickly. The pictures and listing were very misleading. Price was set low but no mention of the amount of damage the car had. I drove an hour to look at a car to spent one minute knowing the car was not right for me.
11 of 11 people found this review helpful.
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Jun 9, 2016
Responded promptly
0 of 4 people found this review helpful.
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May 4, 2016
samittman
Already bought a Kia by the time I got the email from Mike Steven Volkswagen. Wish I had seen this one first though, it's a very pretty Borrego.
0 of 3 people found this review helpful.
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Read 24 old reviews
Mar 29, 2016
Mike has called several times,my girlfriend says he's nice,so 5 stars
0 of 6 people found this review helpful.
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Mar 3, 2016
Very satisfied with the sales experience. These are great people to deal with.
1 of 4 people found this review helpful.
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Jan 22, 2016
Went in to see the Passat S PZEV advertised for $11,744 and drove it and was told the price was actually $13,999. The price they advertise is "their cost". What a rip off!!
11 of 11 people found this review helpful.
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Jan 17, 2016
Sales Rep called and said he would call back after verifying that the vehicle was in stock. No call was ever received. Terrible way to treat a potential customer that already has financing to buy.
3 of 3 people found this review helpful.
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Oct 29, 2015
This dealership did respond, and they were great! I had very little money but they treated me very well and found a deal that worked for me. I have never worked with a car lot half as good as Steven Volkswagon!
2 of 3 people found this review helpful.
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Jul 20, 2015
Called us... Very nice and helpful... Will definitely go visit them when ready to purchase
1 of 1 people found this review helpful.
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Jun 10, 2015
I would have given them an excellent 5 star rating but there were a couple lies, a couple times where I could tell they were not telling the truth which kinda pissed me off. I know they are car salesmen but the not telling the whole truth is really annoying. Other than the few times of lies it was good. Id go back to them again, with my eyes open more!
0 of 1 people found this review helpful.
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Apr 4, 2015
Great dealer!
0 of 1 people found this review helpful.
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Feb 13, 2015
They didn't tell us that the van sold. Do we drove over an hour to look at it, and they tried to sell us a older van that was more expensive. Aka the bait and switch!
4 of 4 people found this review helpful.
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Nov 28, 2014
Very fine service to an out of state (distant) customer. Courteous and informative.
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Nov 19, 2014
The sales guy was great. He even kept an eye out for other cars coming in that would work for me. The price was higher than we were wanting especially because the price we saw on all the sites was the price they bought it for which was misleading. I feel like this dealership has their prices up a little higher. but again Quinton was great, very helpful.
2 of 2 people found this review helpful.
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Sep 28, 2014
Good
0 of 1 people found this review helpful.
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Aug 3, 2014
hmbb10
excellent
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Jun 20, 2014
Great
0 of 1 people found this review helpful.
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Jun 15, 2014
Fast and Friendly. The way car buying should be done.
0 of 1 people found this review helpful.
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May 20, 2014
Internet price said $25000 only to find out that was their price. Went to dealership and they were asking $27000
1 of 2 people found this review helpful.
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May 6, 2014
I think they should ave replaced mirror on side that was broken off and fixed squeaky fan belt!
1 of 1 people found this review helpful.
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Sep 22, 2013
Price higher than what listed online
2 of 2 people found this review helpful.
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Jul 21, 2013
They are the epitome of the "used car salesmen" cliche...prices they post are not what they're selling the cars for. They claim it's what they have in the car and want another $4,000-$5,000. Dishonest, rude, and a time-wasting place to be.
2 of 2 people found this review helpful.
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May 29, 2013
We bought 2 vehicles instead of one!
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May 8, 2013
Very pushy. Played all the games and used all the tricks that give car salesmen a bad name.
3 of 3 people found this review helpful.
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Apr 19, 2013
435
Got a nice response from these people. E-mail plus telephone contact.
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Aug 16, 2012
never got together on price but they ried to deal also
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Aug 11, 2012
terrible dealership. They promise the moon and stars, but when it comes to service, you might as well live on Mars.
3 of 3 people found this review helpful.
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