Mark Mitsubishi

1901 E. Bell Road
Phoenix, AZ 85022

Sales: (602) 833-7259

Service: (602) 892-3780

Today 8:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 2, 2017
I'd go back here. Good car, great service just wish they would have followed up with my trade in info.
Is this review helpful? Yes | No
Nov 28, 2017
Not great! Yes I was in contact with someone, however they asked me to fill out an application. A few days later they asked me to fill out s other.
Is this review helpful? Yes | No
Nov 6, 2017
Very professional and fun to test drive with.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2017
saga13
Very communicative great dealer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2017
Enquired about a couple of autos...never could get a straight answer from more then one person..then noticed before I drove the 125 miles they jacked up the price on car gurus on the car I liked. Not much integrity at this dealer.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2017
Bruce Jaffee assisted me with the purchase of a luxury used car. He was fantastic. It's easy to see why he was salesman of the year! I'd work with him again in a heartbeat!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 11, 2017
Nice, friendly people but we missed the car we saw on the list just a couple of hours. We'll keep this dealership on our list.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 26, 2017
Excellent! Everyone was very helpful. thanks
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 8, 2017
Metris_1559
I heard back from them but they did not answer any of my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 5, 2017
I felt this was a bait and switch.I knew 500$ something seriously wrong so asked. I inquired not 1 hour after truck posted to be told it's gone but come on in we will set you up.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2017
They promote this opportunity to openly collaborate regarding "make an offer." All in all, a somewhat misleading extension. If they don't value your due diligence and/or industrial research they simply ignore you and your texts. Beware of their "text us an offer" process. Customer service and communication sub-par. Many other better options out there.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
Bradley0308
They responded to my questions in a very timely manner.
Is this review helpful? Yes | No
Mar 24, 2017
Tcrawman
5
The sales staff were friendly and very helpful
Is this review helpful? Yes | No
Feb 3, 2017
Chris and the guys we met are great. Worked with my wife and I over a few days with good communication in timely manner. Prices are great, we did a lot of shopping around. Easy buying process and not pressured into up sells or extras.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2017
Very poor communication. Was interested in a car, drove all the way to see them only to find out it had been sold, this was even after I text the sales man and let him know I was on my way. I guess you can believe all of the poor ratings they have.
3 of 3 people found this review helpful.
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Oct 27, 2016
Responded promptly.
1 of 1 people found this review helpful.
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Oct 11, 2016
jp5928
Good
2 of 2 people found this review helpful.
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Aug 2, 2016
I will admit I should have read their disclaimer, the list price does not include all the detail work which added thousands more to the actual price. I was offered the lowest KBB price for my trade ins. Won't be seeing me soon.
4 of 5 people found this review helpful.
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Jul 17, 2016
Love the car my sales person was up front and did a very good job. We bought the car we looked at
1 of 1 people found this review helpful.
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Jun 19, 2016
I had a great experience with Mark Mitsubishi. And Brandon was the best of all he was honest and extremely friendly and up front on everything. My wife and I are very happen with the SRX and all that your people handled everything. I will past on to others how good we were tread at your dealership. Again thank you so much.
1 of 1 people found this review helpful.
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Jun 7, 2016
Excellent, received several calls and emails from sales man. Even received a call and email from manager to follow up. Great customervservice!!
1 of 1 people found this review helpful.
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May 30, 2016
Truck was already sold. He said he would contact me if the found another one.
Is this review helpful? Yes | No
May 16, 2016
They got back to me right away but i never made it out there to look at the vehicle.
Is this review helpful? Yes | No
May 9, 2016
Was okay until I tried to talk about price. Then was pretty rude when I told him the deal I was getting from Tesla. Kinda acted like I was playing games even though everything I said was verifiable. I
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2016
They did not really seem very willing to help me out, I feel like I had to call them to get info, instead of them trying to call me. Were not willing to work out a deal. I got a "price reduction email" when the car got reduced in price by a $1 ... They were not helpful for a out of town buyer. I ended up purchasing elsewhere
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 15, 2016
We went over to test drive a few vehicles on a Tuesday night. The sales guy was very courteous and very responsive. We just have not made up our minds yet but would definitely consider doing business here.
1 of 1 people found this review helpful.
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Jan 11, 2016
Danielle Struse was highly professional and courteous!
1 of 1 people found this review helpful.
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Dec 25, 2015
Did everything they could to make a deal happen at the payment i wanted
1 of 1 people found this review helpful.
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Read 8 old reviews
Oct 19, 2015
Great service
1 of 1 people found this review helpful.
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Sep 4, 2015
Was going to buy a car there there but when I got back from the weekend the car was gone.
Is this review helpful? Yes | No
Sep 1, 2015
i filled out their online contact/information request form and asked specific questions regarding the trade on my fully paid for 2012 vehicle... instead of an email with my answers i got a email from a salesman telling me to "come on down to the dealership because our prices are great and cars don't last long." i'm disabled, i research with the internet and telephone, when i think i have found a vehicle i go to the dealer... what i needed were answers, not a high pressure salesman whon can't even tone it back in an email... i will not be going in to see anything from them...
Is this review helpful? Yes | No
May 17, 2015
Wish they returned my texts and calls. They finally did but after I bought somewhere else. In their defense They were extremely busy.
Is this review helpful? Yes | No
Jun 4, 2014
We test drove a car only to be told that it had been sold to the person who came in after us when we sat down. You should expect to pay at least 3K more than their internet list price (including taxes and their fees). They are the quintessential sales guys who will use any tactic necessary even if it means sacrifices service and respect. Bummer!
Is this review helpful? Yes | No
Apr 28, 2012
Bought a car, did not use service!! They did respond though.
Is this review helpful? Yes | No
Feb 1, 2012
they advertised a different car then the one they had and did not apologize but rather blamed their internet department. Cars are higher than normal here.
Is this review helpful? Yes | No
Jun 7, 2011
False advertising. They listed features that the car did not have.
Is this review helpful? Yes | No

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