Mac Haik Ford Pasadena

Internet Approved, Blue Oval Certified, Quality Checked

4242 E Sam Houston Pkwy S
Pasadena, TX 77505

Sales: (281) 819-5022

Service: (281) 607-2715

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 14, 2017
They were prompt to get with me and set up for a visit from me. Sound like real nice down to earth people.
Is this review helpful? Yes | No
Dec 6, 2017
Misleading pictures. Whole drivers side of car smashed all along almost made trip for nothing
Is this review helpful? Yes | No
Dec 2, 2017
Cndknows
Excellent! Everyone was accommodating and courteous.
Is this review helpful? Yes | No
Dec 1, 2017
Yes they replied, after discussing the purchase, they increased price by $2222 , the showed their arrogance by sending rude emails to me and my wife for being upset about this. It is as if they put price to lure people in and change price when they find out that they are serious about purchasing. This is bad business tactics and wrong. Reporting to BBB.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2017
Yes they contacted me right away and was willing to make a deal.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 29, 2017
Good but dealing on a different truck a another dealer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2017
Ojomon25
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 11, 2017
Truck was lost in Hurricane Harvey and still has not been removed from site. The dealer did not try to locate another truck for me.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2017
Good.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2017
Guru9FPBT
The dealer responded quickly.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2017
Jclark7172
Straight to business no false promises
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2017
Guru9X4N9
Don't think I will buy the car I considered, but the sales rep was great.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2017
They were helpful until they ran my credit and told me it was horrible. Then I was approved for 2% after I left. But the white Chrysler 200 was not in good condition
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 4, 2017
DJM2k17
Quality cars friendly service
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 4, 2017
ecd58
Worked with Jonathan, nice guy, he worked hard to gain my business. He was very accommodating, He tried his best to sell me the car, but was not to pushy. I would go back to this dealership.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
I have never bought a vehicle from Mac Haik but I'm positive I'll never buy one anywhere else. No inexperienced, uninformed employees at any turn. Everyone there are of the car business, very professional, no bait and switch tactics, just straight forward car sales and the best service. Further, the used car we purchased was not unique on their lot. It is like- new, low miles, mechanically and cosmetically sound and was typical of the other used cars they were selling. I couldn't be happier with our purchase and how simple everything was from making contact with our salesman, Joe Robertson, to walking out with keys in hand. We didn't spend more than 2 hours total at the dealership. I cannot say enough good things.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2017
GuruWRZT
Responded right back...then kept checking back...my kind of dealer...would hope the buying experience would be as pleasant as well
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 19, 2017
Bad...sales rep did not keep his word and financial staff did not provide all paper work and did not give me total amount on loan.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2017
Lucerne_1208
Very good
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2017
I emailed about a vehicle wanting to know the bottom dollar and I did receive a email back letting me know what it was.. I then filled out a credit app online and have not heard anything back I was giving a email incase I had any questions and the email given was not a valid email..
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2016
we set appointment with the sell guy and he sold the truck and he did call me to let me know I drive almost one hour and a haf to get to the dealer sow desapointment
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2016
Great professional staff. Thanks
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2016
Horrible, They emailed three times and stated truck was still at dealership last email being around noon, when I showed up the salesperson told me the truck had been sold early that morning. I have a two hour drive to get to the dealership, so I spend 4 hours driving to a dealership to get a vehicle that had already been sold and they told me it was still there
12 of 12 people found this review helpful.
Is this helpful? Yes | No
Oct 13, 2016
Quick and easy
1 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2016
Looked at the van. They could not get the stow & go seats to work although we told them ahead of time that this was one of the main features we were interested in. It apparently had other problems because it ended in the shop. The salesman told us on 10-6 that he would let us know what was going on but haven't heard from him since.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2016
It was a very nice experience. I made a good deal buying my truck there. Kenneth was nice as a salesman.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 29, 2016
Went in car looked ok. Sales person seemed really eager little too eager. Quote one price when sat down to talk finance was another price. Then told him we had leave so I could make it to work he kept stalling us. Was late because of it. Took information for credit check and haven't heard anything since. So I'm guessing because we don't have perfect credit they just forgot us. Will not make that hour drive again.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
Contacted about the truck. Went to see the truck, as soon as I asked about it they said the truck was going to auction and had issues. Asked about lowering the price due to the issues. They weren't interested. Could have saved my time but at least they were honest about the issues.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2016
Dealer responded promptly and with carfax report. I decided to pass on the car though.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
Raised the price by $2000 before the car arrived on the lot and then claimed it was never listed at the lower price. The kind of used car sales people that give used car sales people a bad name.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2016
tryten9
Dealer contacted me quickly and was very polite. While we did not buy a vehicle from them we will keep them in mind for our next purchase.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 21, 2016
we could not get together on the price but was nice about it
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 15, 2016
Sold the vehicle and told me it was still there to get me in the dealership. Typically tricks used.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
May 15, 2016
They are not truthful about what cars are still available. This vehicle was left on as a bait. Not a very honest way to bring in customers.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 6, 2016
Quick Response back.
0 of 1 people found this review helpful.
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May 6, 2016
good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2016
Responded twice, but never answered my question about the car, it's been a week.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
Took all my info ran my credit never called me back but thats ok cause I got into a 2016 new hybrid with no problems from a local dealership that's there lost
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2016
Dealer is good, the cars are clean, but they kept coming back to me telling the bank wouldn't finance unless we have a higher down payment
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2016
It was ok, they could not really answer my questions. They where not complex either. In fact they where pretty simple.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2016
Very responsive and helpful
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2016
Michelle was perfect.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 16, 2016
Would recommend Danny Jacob to anyone!! Made the whole experience very easy!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 12 old reviews
Dec 10, 2015
Good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2015
Purchased the vehicle. Had a great buying experience. Everyone was great.
Is this review helpful? Yes | No
Feb 13, 2015
All the sales person was very nice and cool. Great experience !!
Is this review helpful? Yes | No
Jun 19, 2014
This was the best vehicle purchase experience ever! I got the car that I wanted at the price that I wanted and it was pretty much hassle free! Most of the communication was via email and they beat an already existing offer that I had. I was in and out in less than an hour. Bill Rhodes (cars salesman) and Tommy Kershaw (Finance Manager) have been in the business for a long time. This is a family owned dealership and I immediately noticed the difference from others. They were very friendly. Didn't force me to get all kinds of extra things that I didn't want. They actually "asked" me and said I didn't have to. It was up to me. Usually it's already in the contract and it's like, "I didn't ask for that and I don't want it!" And then you get the "you have to get it to get this deal". Yeah right! I recommend this dealership to anyone who is looking for a vehicle. The experience was totally worth it!
Is this review helpful? Yes | No
Dec 12, 2013
Very friendly and polite. Overall very good experience.
Is this review helpful? Yes | No
Jun 11, 2013
Great group of people to deal with.
Is this review helpful? Yes | No
May 2, 2013
Prompt with phone and email
Is this review helpful? Yes | No
Feb 26, 2013
They responded to inquiries quickly and were easy to deal with.
Is this review helpful? Yes | No
Jan 7, 2013
they contacted me but I decided against the car so didn't go to look at it
Is this review helpful? Yes | No
Nov 19, 2012
drmarto
Excellent contact from several of their staff. A+
Is this review helpful? Yes | No
Sep 12, 2012
Sales rep didn't seem to know much about the vehicle. I test drove the vehicle. The wind shield had a big crack in it. Wouldn't work with me on my trade-in where another dealership gave me $3,000 more for my trade-in.
Is this review helpful? Yes | No
Aug 13, 2012
prompt and profesional
Is this review helpful? Yes | No

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