Mac Haik Ford Pasadena

Internet Approved, Blue Oval Certified, Quality Checked

4242 E Sam Houston Pkwy S
Pasadena, TX 77505

http://www.machaikfordpasadena.com

Sales: (281) 819-5022

Service: (281) 607-2715

Closed Today (Sun)

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Sales Reviews (35)

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Jclark7172

Jul 18, 2017

Straight to business no false promises

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Guru9X4N9

Jun 25, 2017

Don't think I will buy the car I considered, but the sales rep was great.

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Jun 10, 2017

They were helpful until they ran my credit and told me it was horrible. Then I was approved for 2% after I left. But the white Chrysler 200 was not in good condition

1 of 1 people found this review helpful.

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DJM2k17

Jun 4, 2017

Quality cars friendly service

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ecd58

May 4, 2017

Worked with Jonathan, nice guy, he worked hard to gain my business. He was very accommodating, He tried his best to sell me the car, but was not to pushy. I would go back to this dealership.

1 of 1 people found this review helpful.

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Lisa McKenzie

Apr 27, 2017

I have never bought a vehicle from Mac Haik but I'm positive I'll never buy one anywhere else. No inexperienced, uninformed employees at any turn. Everyone there are of the car business, very professional, no bait and switch tactics, just straight forward car sales and the best service. Further, the used car we purchased was not unique on their lot. It is like- new, low miles, mechanically and cosmetically sound and was typical of the other used cars they were selling. I couldn't be happier with our purchase and how simple everything was from making contact with our salesman, Joe Robertson, to walking out with keys in hand. We didn't spend more than 2 hours total at the dealership. I cannot say enough good things.

3 of 3 people found this review helpful.

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GuruWRZT

Apr 15, 2017

Responded right back...then kept checking back...my kind of dealer...would hope the buying experience would be as pleasant as well

1 of 1 people found this review helpful.

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jose

Mar 19, 2017

Bad...sales rep did not keep his word and financial staff did not provide all paper work and did not give me total amount on loan.

2 of 2 people found this review helpful.

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Lucerne_1208

Feb 17, 2017

Very good

1 of 1 people found this review helpful.

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Timothy

Feb 7, 2017

I emailed about a vehicle wanting to know the bottom dollar and I did receive a email back letting me know what it was.. I then filled out a credit app online and have not heard anything back I was giving a email incase I had any questions and the email given was not a valid email..

5 of 5 people found this review helpful.

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JOSE

Dec 1, 2016

we set appointment with the sell guy and he sold the truck and he did call me to let me know I drive almost one hour and a haf to get to the dealer sow desapointment

4 of 4 people found this review helpful.

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Guadalupe

Nov 10, 2016

Great professional staff. Thanks

1 of 1 people found this review helpful.

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Van

Oct 30, 2016

Horrible, They emailed three times and stated truck was still at dealership last email being around noon, when I showed up the salesperson told me the truck had been sold early that morning. I have a two hour drive to get to the dealership, so I spend 4 hours driving to a dealership to get a vehicle that had already been sold and they told me it was still there

8 of 8 people found this review helpful.

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Brittnay

Oct 13, 2016

Quick and easy

0 of 3 people found this review helpful.

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Gary

Oct 9, 2016

Looked at the van. They could not get the stow & go seats to work although we told them ahead of time that this was one of the main features we were interested in. It apparently had other problems because it ended in the shop. The salesman told us on 10-6 that he would let us know what was going on but haven't heard from him since.

4 of 4 people found this review helpful.

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Pablo

Oct 2, 2016

It was a very nice experience. I made a good deal buying my truck there. Kenneth was nice as a salesman.

0 of 1 people found this review helpful.

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saidica

Sep 29, 2016

Went in car looked ok. Sales person seemed really eager little too eager. Quote one price when sat down to talk finance was another price. Then told him we had leave so I could make it to work he kept stalling us. Was late because of it. Took information for credit check and haven't heard anything since. So I'm guessing because we don't have perfect credit they just forgot us. Will not make that hour drive again.

4 of 4 people found this review helpful.

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Garry

Sep 16, 2016

Contacted about the truck. Went to see the truck, as soon as I asked about it they said the truck was going to auction and had issues. Asked about lowering the price due to the issues. They weren't interested. Could have saved my time but at least they were honest about the issues.

3 of 3 people found this review helpful.

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Paul

Jul 8, 2016

Dealer responded promptly and with carfax report. I decided to pass on the car though.

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Craig

Jun 30, 2016

Raised the price by $2000 before the car arrived on the lot and then claimed it was never listed at the lower price. The kind of used car sales people that give used car sales people a bad name.

3 of 3 people found this review helpful.

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tryten9

Jun 24, 2016

Dealer contacted me quickly and was very polite. While we did not buy a vehicle from them we will keep them in mind for our next purchase.

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Don

Jun 21, 2016

we could not get together on the price but was nice about it

1 of 1 people found this review helpful.

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MARK

May 15, 2016

Sold the vehicle and told me it was still there to get me in the dealership. Typically tricks used.

3 of 3 people found this review helpful.

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Ralph Dayton

May 15, 2016

They are not truthful about what cars are still available. This vehicle was left on as a bait. Not a very honest way to bring in customers.

2 of 2 people found this review helpful.

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Maurice

May 6, 2016

Quick Response back.

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leo

May 6, 2016

good

0 of 1 people found this review helpful.

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Matt

Apr 30, 2016

Responded twice, but never answered my question about the car, it's been a week.

2 of 2 people found this review helpful.

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Chad

Apr 28, 2016

Took all my info ran my credit never called me back but thats ok cause I got into a 2016 new hybrid with no problems from a local dealership that's there lost

2 of 2 people found this review helpful.

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Mauricio

Mar 29, 2016

Dealer is good, the cars are clean, but they kept coming back to me telling the bank wouldn't finance unless we have a higher down payment

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Ken

Mar 2, 2016

It was ok, they could not really answer my questions. They where not complex either. In fact they where pretty simple.

2 of 2 people found this review helpful.

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Curtis

Feb 3, 2016

Very responsive and helpful

1 of 1 people found this review helpful.

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Frank

Jan 26, 2016

Michelle was perfect.

0 of 1 people found this review helpful.

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Steve

Jan 16, 2016

Would recommend Danny Jacob to anyone!! Made the whole experience very easy!

2 of 2 people found this review helpful.

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Sotirios

Dec 10, 2015

Good

0 of 1 people found this review helpful.

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Rita

Aug 28, 2015

Purchased the vehicle. Had a great buying experience. Everyone was great.

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Read 10 old reviews

Herron Roberts

Feb 13, 2015

All the sales person was very nice and cool. Great experience !!

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Sherry

Jun 19, 2014

This was the best vehicle purchase experience ever! I got the car that I wanted at the price that I wanted and it was pretty much hassle free! Most of the communication was via email and they beat an already existing offer that I had. I was in and out in less than an hour. Bill Rhodes (cars salesman) and Tommy Kershaw (Finance Manager) have been in the business for a long time. This is a family owned dealership and I immediately noticed the difference from others. They were very friendly. Didn't force me to get all kinds of extra things that I didn't want. They actually "asked" me and said I didn't have to. It was up to me. Usually it's already in the contract and it's like, "I didn't ask for that and I don't want it!" And then you get the "you have to get it to get this deal". Yeah right! I recommend this dealership to anyone who is looking for a vehicle. The experience was totally worth it!

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Christine

Dec 12, 2013

Very friendly and polite. Overall very good experience.

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George

Jun 11, 2013

Great group of people to deal with.

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Kayla

May 2, 2013

Prompt with phone and email

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Susan

Feb 26, 2013

They responded to inquiries quickly and were easy to deal with.

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Mitch

Jan 7, 2013

they contacted me but I decided against the car so didn't go to look at it

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drmarto

Nov 19, 2012

Excellent contact from several of their staff. A+

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Rebecca

Sep 12, 2012

Sales rep didn't seem to know much about the vehicle. I test drove the vehicle. The wind shield had a big crack in it. Wouldn't work with me on my trade-in where another dealership gave me $3,000 more for my trade-in.

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sandra

Aug 13, 2012

prompt and profesional

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